I'm new to Cisco managed switches and purchased a C3750V2. When I try to log into the web interface and/or Cisco Network Assistant I get an message stating that I need to use "level_15_access."
1. What is level 15 access?
2. Where can I find the default username and password for that switch type?
I tried the below username and password combinations without success:
You have to set the switch up with a password, then, uses the switch password for access on web gui
S(conf t)username xxx secret xxxx priv 15
S(conf t)enable password xxxx
S(conf t)line vty 0 4
An ADMIN account could be assigned the level 15 access for privileged EXEC mode.
It is not clear whether this switch is really a new (fresh out of the box) purchase or is a previously used switch. Especially if it is a previously used switch then there is probably an already configured user ID and password. You probably will need to use the password recovery procedure to configure a new ID and password. If it is a new switch then you should try access via the console port. A new switch will accept access via console and facilitate building a new configuration.
First, thank you to each of you for taking time out of your day to help me.
Here is some information in response to some questions in the thread:
One more request:
Thanks for the additional information. It is helpful to know that this is a previously used switch that supposedly has been factory defaulted. Perhaps we need to be careful about terminology and what we mean when we say a switch has been factory defaulted. In my experience that typically means that the switch has essentially an empty configuration. It will have entries for each interface and certain other standard functions. But it will not have any IP addresses on interfaces and will not have any user ID and password. This documentation from Cisco seems to indicate that this should be the case for your 3750.
If the switch does have an IP address and perhaps a user ID configured then perhaps the financial institution has a different understanding of factory defaulted than I do, or perhaps it was not really factory defaulted.
At this point there are 2 alternatives that I could suggest for you.
1) you might try the password recovery procedure for 3750. This should get you access to the switch and able to set your own user ID and password. note this would need access to console port.
2) you might do your own factory reset on the switch by power cycling the switch and as it begins to boot to hold the mode switch.
While I am suggesting being careful about terminology I should also suggest that there may be some difference between what you get when you factory default a device and what you get when you have a fresh from the factory device. Some of the Cisco network devices do come from the factory with a configuration that does include an IP address and a standard user name and password. I am not clear whether this is the case with 3750 or not.
I do not have much advice about your terminal emulator. If that emulator was suggested to you and if it successfully installs and runs on your mac then I would think it should be ok. One important thing is to set the correct parameters to match the characteristics of the Cisco console which are
Configure the baud rate and character format of the PC or terminal to match the console port characteristics:
8 data bits
1 stop bit
None (flow control)