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C871 FLASH ISSUE

isaaco001
Level 3
Level 3

Dear Community,

I have a corrupted flash as you will see from the attached file of a C871 router.I dont think you can load the IOS from the tftp-server when you can assign the router an ip address to begin with.what can be done to save router.I was hoping for loading via tftp but i cannot access the router privilge mode in the first place,only the rommode. Please advice.Thank you all.

RANDOM_NUM=2072945918
rommon 2 > IP_ADDRESS=10.1.1.1
rommon 3 > IP_SUBNET_MASK=255.255.255.0
rommon 4 > DEFAULT_GATEWAY=10.1.1.2
rommon 5 > TFTP_FILE=c870-advipservicesk9-mz.124-15.T
rommon 6 > TFTP_CHECKSUM=0
rommon 7 > tftpdnld

IP_ADDRESS: 10.1.1.1
IP_SUBNET_MASK: 255.255.255.0
DEFAULT_GATEWAY: 10.1.1.2
Missing or illegal ip address for variable TFTP_SERVER
Illegal tftp server IP address.

Regards,

Isaac.

4 Replies 4

Mark Malone
VIP Alumni
VIP Alumni

Hi

do you have a usb port ?

if so format a usb to fat16 put the image on it

see if its recognized in rommon then boot usb0:.......

if that doesn't work or you don't have a usb try format the current flash and try get an image back on it

If its still not working you will need to RMA it most likely

Hi,

Thanks for the reply.

I have formatted a generic flash in FAT16 as instructed but no luck this are some of the outputs.

flashfs[0]: erasing block 182...done.
flashfs[0]: Checking block 151...bad block number (-32617)
flashfs[0]: Inconsistency in flash found on second pass
flash: file system initialization failed
Could not open boot directory: flash:/
Unable to open boot file

System Bootstrap, Version 12.3(8r)YI3, RELEASE SOFTWARE
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 2006 by cisco Systems, Inc.


C870 series (Board ID: 3-148) platform with 131072 Kbytes of main memory

I also have a 1841 with flash issue:Though there is some hope as seen below with dev command.

Readonly ROMMON initialized
rommon 1 > dev
Devices in device table:
id name
flash: external compact flash
bootflash: boot flash
usbflash0: usbflash0
eprom: eprom
rommon 2 >

However there is an error as shown below when checking dir usbflash0:

rommon 2 > dir usbflash0:
program load complete, entry point: 0x8000f000, size: 0x3d180

*** TLB (Load/Fetch) Exception ***
Access address = 0x364
PC = 0x8003d878, Cause = 0x8, Status Reg = 0x3041e803

monitor: command "dir" aborted due to exception
rommon 3 >

I have been going through forums to sought this usb issue out but no luck.Please advise.

Regards,

Isaac.

that's alert is a hardware failure

https://supportforums.cisco.com/document/14336/router-continuously-reloads-and-tlb-loadfetch-exception-and-system-received-bus-error

Palani Mohan
Cisco Employee
Cisco Employee

Issac

Try tftpdnld -r. Doing so bypasses the transfer of IOS to flash and directly addresses the DRAM. If this step is successful, attempt to format flash:, when the router is operational.

I hope this helps ... Palani