C9200 CSSM On-Prem Licensing

[ali007]

HI,

I am trying to license a C9200 against SSM On Prem but unlike the other devices I can't find the following commands:

 "license smart register <token_id>" command not found

can anyone help with step-by-step guide? I did see a video online but none of them covers SSM On-Prem.

thanks in advance.

[balaji.bandi]

what is the version of code running on Cat 9200

here is my blog for on prem registration :

https://www.balajibandi.com/?p=1286

[ali007]

HI Balaji,

version is 17.03.05

thanks

[balaji.bandi]

Device# license smart trust idtoken id_token_value {local| all} [force]

https://www.cisco.com/c/en/us/support/docs/ios-nx-os-software/ios-xe-17/217046-configure-smart-licensing-using-policy-o.html#anc1 

[ali007]

Hi Balaji,

been trying this but getting : Fail to parse response data from SCH server.

any idea?

[balaji.bandi]

post complete log what you getting error to help you:

[ali007]

getting the following now:

SMART_LIC-3-COMM_FAILED: Communications failure with the Cisco Smart License Utility (CSLU) : HTTP Server Error 400

and here's the config:

service call-home
snmp-server enable traps call-home message-send-fail server-fail
call-home
! If contact email address in call-home is configured as sch-smart-licensing@cisco.com
! the email address configured in Cisco Smart License Portal will be used as contact email address to send SCH notifications.
contact-email-addr sch-smart-licensing@cisco.com
source-interface Vlan200
no http secure server-identity-check
profile "CiscoTAC-1"
active
destination transport-method http
destination address http https://xxxxxxx/Transportgateway/services/DeviceRequestHandler
no destination address http https://tools.cisco.com/its/service/oddce/services/DDCEService
profile "test1"
destination transport-method http
destination address http https://xxxxxxx/Transportgateway/services/DeviceRequestHandler

[balaji.bandi]

are you able to reach XXXXX ip using vlan 200  (xxxx is the IP or DNS ?)

ping XXXXX  source vlan200 ?

check common errors :

https://www.cisco.com/c/en/us/td/docs/routers/sl_using_policy/b-sl-using-policy/troubleshooting.html#Cisco_Troubleshooting.dita_10c540a3-b47d-4351-9dc4-b8cb8b308dfc__SMART_LIC-3-COMM_FAILED

[ali007]

Hi,

yes I can telnet to that IP over 443 successfully.

[balaji.bandi]

check on the SSM see any logs ?

[ali007]

no logs on SSM at all. 

[balaji.bandi]

is this only device having issue  ? you mentioned other devices ok ? what is that devices working ?