I want to download the SDM software so I can set up a Cisco 871 router.
I have made a account and added the product to my cart.
When I tick de boxes and click on accept I get the following error:
CPR_SERVLET_ERROR, There was a problem while invoking the CPR servlet from K9 api.
What am i doing wrong?
By the way, I want to download this package:
Cisco Configuration Professional -
I don't think you're doing anything wrong. Have you tried again since, in case there were some temporary issues on our side? Let me know if it's still happening.
I got the same error this morning when trying to download a k9 image for a 3750 switch. However, take a look at this: https://supportforums.cisco.com/thread/2073133
I'm pretty convinced that this a Cisco's server problem instead of an user profile problem (cause I've downloaded k9 images before), but according to that answer, Cisco is not even recognising it. Hope I'm wrong...