Cannot access to Cisco IOS XE Denali 16.3 WebUI

[TuanND]

Hi Team,

I've already upgraded my 3850 switch from 3.7 to Denali 16.3.

I can access to switch by console or ssh. But, I cannot access to webUI by account which I use to logon via console.

Any help with thanks in advance

Tuan

[Leo Laohoo]

Try using the PASSWORD as both the username and the password.

[TuanND]

Hi Leo,

Thanks for your reply.

I tried with your advise but cannot.

Btw, I don't see any account like that on "show running" from switch.

Thanks

Tuan

[Leo Laohoo]

What is the exact IOS-XE version? "16.3" isn't really that helpful.
CSCvd82988

[TuanND]

Hi Leo,

Kindly see below,

Switch Ports Model SW Version SW Image Mode
------ ----- ----- ---------- ---------- ----
* 1 38 WS-C3850-24XU 16.3.5b CAT3K_CAA-UNIVERSALK9 INSTALL

Thanks

Tuan

[Leo Laohoo]

Raise a TAC Case and get them to confirm if the issue is CSCvi08459.

[TuanND]

Hi Leo,

How is upgrading to "cat3k_caa-universalk9.16.03.06.SPA.bin"?

Thank you

Tuan

[Leo Laohoo]

That would help.

[TuanND]

Hi Leo,

I've upgrade to 16.3.6.

Look like only logon to it in the first time. See below photo:

I try to refresh page and logon again. It appears message "Wrong Credentials. Please Login again."

[Leo Laohoo]

Raise a TAC Case.

[girdharkunal911@yahoo.com]

Have you raised a TAC case ? i am also experiencing the same issue on 16.3.6