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Beginner

Cannot stack 3 2960x

Hello,

Its a bit strange. I have 3 2960x that I need to stack. All models are the same.

If I connect the stack cable like this:

SW1 Port1 to Sw2 Port 2

Sw2 Port 1 to Sw3 Port 2

Sw3 Port 1 to Sw1 Port2

I see Switch 1 and Switch 3. Switch 2 remain in provisioning state.

Switch/Stack Mac Address : 0431.1044.5880
Mac persistency wait time: 5 mins
H/W Current
Switch# Role Mac Address Priority Version State
----------------------------------------------------------
*1 Master 0431.1044.5880 15 4 Ready
2 Member 0000.0000.0000 0 0 Provisioned
3 Member 0431.1040.7080 1 4 Ready

 

On Sw2:

Switch/Stack Mac Address : 0431.1040.5d80
Mac persistency wait time: 5 mins
H/W Current
Switch# Role Mac Address Priority Version State
----------------------------------------------------------
1 Member 0000.0000.0000 0 0 Provisioned
*2 Master 0431.1040.5d80 10 4 Ready
3 Member 0000.0000.0000 0 0 Provisioned

 

 

However if I do the following:

Sw1 Port1 to Sw2 Port1

Sw2 Port 2 to Sw3 Port1

Sw3 Port2 to Sw1 Port2

I see Switch1 and Switch2. Switch 3 remain in provisioning state.

Switch# Role Mac Address Priority Version State
----------------------------------------------------------
*1 Master 0431.1044.5880 15 4 Ready
2 Member 0431.1040.5d80 10 4 Ready
3 Member 0000.0000.0000 0 0 Provisioned

 

As if in any combination, only 2 witch is visible.

c2960x-universalk9-mz.152-2.E5.bin

 

A help is most welcome please.

Everyone's tags (1)
10 REPLIES 10
Collaborator

Re: Cannot stack 3 2960x

If the interfaces are connected correctly as shown in the image:

 

stack 2960-x.jpg

 

Take into account the following:

 

SDM Template Mismatch in Switch Stacks

The LAN Base default template is used with switches in a homogeneous stack, and the LAN Base routing template is used with switches in a mixed stack.

All stack members use the Switch Database Management (SDM) template configured on the stack master. When a new switch is added to a stack, the SDM configuration that is stored on the stack master overrides the template configured on an individual switch.

When you add a Catalyst 2960-S switch to a stack of Catalyst 2960-X switches running the LAN Base default template, the Catalyst 2960-S switch will go into SDM-mismatch mode. You must change the template of the switch stack to the LAN Base routing template.

You can use the show switch privileged EXEC command to see if any stack members are in SDM-mismatch mode.

Version-mismatch (VM) mode has priority over SDM-mismatch mode. If a VM-mode condition and an SDM-mismatch mode exist, the switch stack first attempts to resolve the VM-mode condition.

 

Link 1: https://www.cisco.com/c/en/us/td/docs/switches/lan/catalyst2960x/software/15-0_2_EX/stack_manager/configuration_guide/b_stck_152ex_2960-x_cg/b_stck_152ex_2960-x_cg_chapter_010.html#ref_1315958

 

Link 2: https://www.cisco.com/c/en/us/td/docs/switches/lan/catalyst2960x/hardware/installation/guide/b_c2960x_hig/b_c2960x_hig_chapter_010.html

 

 

Beginner

Re: Cannot stack 3 2960x

If I connect the cables as per the diagram, Switch 2 is not reachable.

If I connect as follows, Switch 3 is not reachable. All models are the same.

SW1 Port1 to Sw2 Port 2

Sw2 Port 1 to Sw3 Port 2

Sw3 Port 1 to Sw1 Port2

 

Changing the speed also does not help.

Highlighted
Beginner

Re: Cannot stack 3 2960x

Sw3 Port1 from Swi1 Port2  top swi

Sw2 Port1 to Sw3 Port2  middle swi

Sw1 Port1 to Sw2 Port2  bottom swi

Cisco Employee

Re: Cannot stack 3 2960x

Hi,

if you are sure that there is no version mismatch, no license mismatch, and no template misconfiguration then,

Check with doing a loopback test on your cables.
connect the cable from port 1 to port 2 of the same switch, check for log if it's coming up or not.
this would isolate if you have faulty cables or flex stack unit.
replace with known working cables

The switches are good as they are powering up and booting.
you could have a case of a bad cable/ flex stack unit.
try moving the flex stack unit between the switches see it the problem moves.

check with
show switch detail
show inventory

Regards,
Beginner

Re: Cannot stack 3 2960x

Thanks, this helped me to troubleshoot the issue.

It seems tat Port 2 on 2 stack modules remain down. I have enable them but no success. Quite strange for 2 ports on 2 modules are faulty.

VIP Mentor

Re: Cannot stack 3 2960x

Hello,

 

you might want to try and start the entire process over:

 

1. Power off the switches and reseat the 'faulty' modules (unscrew them, pull them out, and reseat them)

2. Delete all provisioning info from the master switch (e.g. 'no switch 2/3 provision ws-c2960x-48fps-l)

3. Delete the config.txt and vlan.dat files from the slave switches

4. Cable up the stack and power up the switches (master first, then the slaves in order)

Beginner

Re: Cannot stack 3 2960x

Hi,

Not successful

Beginner

Re: Cannot stack 3 2960x

All switches in a stack should have the same  IOS VERSION when I was stacking we always put a fresh identical IOS on all switches 

Beginner

Re: Cannot stack 3 2960x

Yes they have

Cisco Employee

Re: Cannot stack 3 2960x

Hi,

This seems to be a hardware fault with either of the flex stack unit or the cable between them.
you can engage TAC for RMA of the involved hardware if they are under contract.

Regards,
Utkarsh
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