07-20-2012 07:55 AM - edited 03-07-2019 07:53 AM
Hello Friends,
i have catalyst 4503 series switch and i am trying to configure it, there is not any physical media connected to the switch yet.
but i have installed the X2-10GB-SM modules in its module (WS-X4606-X2-E)
without any cable or connectivity with other switches.
i am facing the error which is
%SFF8472-5-THRESHOLD_VIOLATION: Te3/1: Rx power low alarm; Operating value: -30.0 dBm, Threshold value: -18.4 dBm.
*Jul 18 07:34:13.710: %SFF8472-5-THRESHOLD_VIOLATION: Te3/2: Rx power low alarm; Operating value: -40.0 dBm, Threshold value: -13.9 dBm.
*Jul 18 07:34:13.710: %SFF8472-5-THRESHOLD_VIOLATION: Te3/3: Rx power low alarm; Operating value: -40.0 dBm, Threshold value: -13.9 dBm
any idea to get off this problem?
thanks
07-20-2012 08:32 AM
Hi Waseem,
This is the recommended action on the release notes.
Error Message SFF8472-5-THRESHOLD_VIOLATION: [char]: [char]; Operating value: [char]
Explanation There was a threshold violation as specified in the message.
Recommended Action Contact your technical support representative.
But it differs on the IOS version which you use. Kindly share me the IOS version which you use. I will let you know further by referring some other documents.
Please do rate if the given info helps
By
Karthik
07-20-2012 08:36 AM
Hi Waseem,
Even the other release notes 15.x IOS also states the same. You need to seek for the TAC support.
Error Message SFF8472-5-THRESHOLD_VIOLATION: [char]: [char]; Operating value: [char]
Explanation There was a threshold violation as specified in the message.
Recommended Action Contact your technical support representative.
Please check with cisco TAC support it may require a support from engineering team / hardware issue i suspect. Thanks.
Please do rate if the given information helps.
By
Karthik
01-15-2015 09:43 AM
Hi,
I had the same issue but what I found out was that there was no link between both switches, either the wrong fiber cable is being used or an incompatible SFP was in use. Check both the cable and SFP and also check the interface for errdissable state, resolve all and you should be good. The other solution would be to admin shut the unused interfaces and that will stop the errors from coming
08-15-2017 11:17 PM
Hi,
Even I m facing the same issue.
I have change the SFP module, even the port is administratively shut still errors are coming
Can anyone suggest what is the cause of this error and what is the workaround.
07-20-2012 01:16 PM
Thanks for your reply Karthikeyan Natarajan
the ios ver of the
cat4500e-universal.SPA.03.02.00.XO.150-2.XO.bin
this is brand new unit with sup7L-E
i am seeing another issue on sup that ita status LED is stable amber color
but in show module
Chassis Type : WS-C4506-E
Power consumed by backplane : 0 Watts
Mod Ports Card Type Model Serial No.
---+-----+--------------------------------------+------------------+-----------
1 6 Sup 7L-E 10GE (SFP+), 1000BaseX (SFP) WS-X45-SUP7L-E CAT1617L2G9
2 12 1000BaseX (SFP) WS-X4612-SFP-E JAE162001CQ
3 18 10GE (X2), 1000BaseX (SFP) WS-X4606-X2-E JAE16190BJB
M MAC addresses Hw Fw Sw Status
--+--------------------------------+---+------------+----------------+---------
1 2c54.2d80.7cc0 to 2c54.2d80.7cc5 1.1 15.0(1r)SG3 03.02.00.XO Ok
2 a44c.1163.309c to a44c.1163.30a7 1.1 Ok
3 a44c.1104.af94 to a44c.1104.afa5 1.2 Ok
i can see sup is ok
any idea please
thanks
07-20-2012 03:16 PM
Gents,
Looks like something is amuck as I just received a new 4507 as well and I am getting similar messages. Anyone have an idea as to what is going on? I too have not connected anything to this yet, just doing a burn in. I am installing into a cancer center and need to have this ready by the first.
regards,
Stephen
Below is the info needed:
CC-4507RE#sh mod
Chassis Type : WS-C4507R+E
Power consumed by backplane : 40 Watts
Mod Ports Card Type Model Serial No.
---+-----+--------------------------------------+------------------+-----------
1 48 10/100/1000BaseT UPOE E Series WS-X4748-UPOE+E CAT1621L24P
2 48 10/100/1000BaseT UPOE E Series WS-X4748-UPOE+E CAT1621L24M
3 4 Sup 7-E 10GE (SFP+), 1000BaseX (SFP) WS-X45-SUP7-E CAT1617L5UY
4 4 Sup 7-E 10GE (SFP+), 1000BaseX (SFP) WS-X45-SUP7-E CAT1619L1D3
5 12 10GE SFP+ WS-X4712-SFP+E CAT1618L1LD
M MAC addresses Hw Fw Sw Status
--+--------------------------------+---+------------+----------------+---------
1 a493.4c9f.a37c to a493.4c9f.a3ab 1.1 Ok
2 a493.4c9f.a43c to a493.4c9f.a46b 1.1 Ok
3 a493.4cd4.32c0 to a493.4cd4.32c3 2.1 15.0(1r)SG5 03.03.00.SG Ok
4 a493.4cd4.32c4 to a493.4cd4.32c7 2.1 15.0(1r)SG5 03.03.00.SG Ok
5 a493.4c55.6cb8 to a493.4c55.6cc3 1.1 Ok
Mod Redundancy role Operating mode Redundancy status
----+-------------------+-------------------+----------------------------------
3 Active Supervisor SSO Active
4 Standby Supervisor SSO Standby hot
ROM: 15.0(1r)SG5
CC-4507RE uptime is 2 weeks, 5 hours, 47 minutes
Uptime for this control processor is 2 weeks, 5 hours, 49 minutes
System returned to ROM by power-on
System image file is "bootflash:cat4500e-universalk9.SPA.03.03.00.SG.151-1.SG.bi
n"
Jawa Revision 7, Snowtrooper Revision 0x0.0x1C
*Jul 20 07:24:07.884 UTC: %SFF8472-5-THRESHOLD_VIOLATION: Te3/1: Rx power low al
arm; Operating value: -40.0 dBm, Threshold value:-12.4 dBm.
*Jul 20 14:28:18.155 UTC: %SFF8472-5-THRESHOLD_VIOLATION: Te4/1: Rx power low ala
rm; Operating value: -40.0 dBm, Threshold value: -12.4 dBm.
10-04-2012 03:58 PM
I am having this exact issue with my 4507's,4510's. I have 8 and they are all doing this, to make matters worse my 10GB uplink ports are not establishing with a fibre connection(link not connect), using SFP-10GB-LR modules - however as soon as I use a TWIN-AX copper 10gb cable it works perfectly and the threshold violation messages go away...
I am not sure if both issues are related.
To add, the violation messages appear once I actually plug the 10GB SFP modules into the ports on either the supervisory line cards or the 10GB line card.
This is really starting bug me as cisco will not support me because I do not have a support contract. More money that has to be spent!
HAS ANYONE found a resolution to this problem yet???
11-28-2014 07:59 AM
Remove the SFP from the inactive port on the supervisor. That should resolve the issue. Admin down the interface does not appear to work
10-04-2012 06:19 PM
Funny, I've had the same message on my only active sup7L...after looking at it, I realized that the port was shutdown on my distribution switch. So...I have a theory. The switch is not detecting that there is nothing on the other side of the link and is giving us those messages. I would check if the other side of the link is not in admin shutdown and also that the fiber RX and TX link are not inverted.
09-12-2013 09:19 AM
I have a new pair of 4500x and I ran into the same error message logging to the console. It appears there is an assumption that if there is an SFP installed and if the port is in a "no shutdown" state that there should be light in both directions.
If you are in the configuration stage, I would suggest either removing the SFP or placing the port into a "shutdown" state to suppress the messages until you are ready to bring up the link.
If you are in an operational state, then you will need to troubleshoot the issue which may be the RX and TX are inverted as suggested above or there are other cable or SFP related issues.
07-02-2014 04:55 AM
01-15-2015 09:53 AM
Hi,
I had the same issue but what I found out was that there was no link between both switches, either the wrong fiber cable is being used or an incompatible SFP was in use. Check both the cable and SFP and also check the interface for errdissable state, resolve all and you should be good. The other solution would be to admin shut the unused interfaces and that will stop the errors from coming.
Thanks,
Sam
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