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Beginner

Catalyst 4006 Supervisorengine led red

Hello,

we got a problem with our cat4006 coreswitch. The led on the supervisorengine is red, and several

errors are appearing in the message log. Can anyone tell me what`s going on there?

thanks in advance, Jan

-------------------------------------------------------------------------------------------------------------------------------------------------------------

2w2d: %C4K_SWITCHINGENGINEMAN-3-PACKETMEMORYTESTPARTIALFAILURE: (Suppressed 1597

2 times)Packet Memory buffer test detected errors with 6% of the packet buffers.

  Switch operation will continue, with potentially reduced performance. Use 'sho

w diagnostic result module all detail' command to see test results.

V02O-4006-1#sh ver

Cisco IOS Software, Catalyst 4000 L3 Switch Software (cat4000-I9S-M), Version 12

.2(25)EW, RELEASE SOFTWARE (fc1)

Technical Support: http://www.cisco.com/techsupport

Copyright (c) 1986-2004 by Cisco Systems, Inc.

Compiled Fri 10-Dec-04 14:26 by kellythw

ROM: 12.1(20r)EW2

Dagobah Revision 55, Swamp Revision 16

V02O-4006-1 uptime is 1 week, 14 hours, 44 minutes

System returned to ROM by reload

System image file is "bootflash:cat4000-i9s-mz.122-25.EW.bin"

cisco WS-C4006 (MPC8245) processor (revision 7) with 262144K bytes of memory.

Processor board ID FOX06310RGV

MPC8245 CPU at 300Mhz, Supervisor III

Last reset from Reload

43 Virtual Ethernet interfaces

56 FastEthernet interfaces

28 Gigabit Ethernet interfaces

467K bytes of non-volatile configuration memory.

__________________________________________________________________________________________

V02O-4006-1#sh Diagnostic result module all

module 1:

  Overall diagnostic result: MINOR ERROR

  Test results: (. = Pass, F = Fail, U = Untested)

    1) supervisor-bootup -----------------------> F

    2) packet-memory-bootup --------------------> .

    3) packet-memory-ongoing -------------------> U

__________________________________________________________________________________________

V02O-4006-1#sh environment

no alarm

Chassis Temperature                    = 35 degrees Celsius

Chassis Over Temperature Threshold     = 75 degrees Celsius

Chassis Critical Temperature Threshold = 95 degrees Celsius

Power                                             Fan      Inline

Supply  Model No          Type       Status       Sensor   Status

------  ----------------  ---------  -----------  -------  -------

PS1     WS-X4008          AC 400W    good         good     n.a.

PS2     WS-X4008          AC 400W    good         good     n.a.

PS3     WS-X4008          AC 400W    good         good     n.a.

PEM     none              --         --           --       --

Power supplies needed by system    : 2

Power supplies currently available : 3

Chassis Type : WS-C4006

Power consumed by backplane : 0 Watts

Supervisor Led Color : Red

Module  1 Status Led Color  : Red

Module  2 Status Led Color  : Green

Module  3 Status Led Color  : Green

Module  4 Status Led Color  : Green

Fantray : Good

Power consumed by Fantray : 25 Watts

1 REPLY 1
Highlighted
Cisco Employee

Hi,

"%C4K_SWITCHINGENGINEMAN-3-PACKETMEMORYTESTPARTIALFAILURE: (Suppressed 1597

2 times)Packet Memory buffer test detected errors with 6% of the packet buffers.

  Switch operation will continue

++ The above message indicates that the packet memory diagnostic bootup test has

detected failures, but there are still a sufficient number of working buffers to enable

switch operation.

Recommended Action Refer to the Release Note attachment in the DDTS for

CSCdz57255.

++ Try reseating the card to see if it fixes the issue.

++ If you still face the same issue then the card needs to be replaced.

Hope this answers your questions.

Cheers

Somu

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