Catalyst 6800 Alarm

[Samuel]

Last night we had a power outage and our switch booted up with power from only one PSU. Now the switch has a steady amber status light and I see the below message.

system minor alarm on power-supply 1 power-output-mode (raised 16:18:36 ago)
system minor alarm on power-supply 2 power-output-mode (raised 16:18:12 ago)

Can someone tell me how I can clear this.

[balaji.bandi]

If you have 2 PSU in the cabinet, Remove the power cord for the Faulty one and re-seat back, if it had same issue.

Need to raise a TAC case for RMA.

[Samuel]

Thanks for you reply. Just to be clear both power supplies are working properly. The only issue was that there was only one power source with the switch initially boot up. Now both PSUs are working properly but this alarm is there and I dont know what it means.

[balaji.bandi]

post the output from 6800.

show environment status   

show power status all

[Samuel]

  fan-tray 1 type: C6840-X-FAN
  fan-tray 1 mode: Mode1
  fan-tray 1 fan-fail: OK
  fan-tray 1 12V Power Supply: OK
  fan-tray 1 firmware version: 226
power-supply 1: 
  power-supply 1 fan-fail: OK
  power-supply 1 power-input: AC low
  power-supply 1 power-output-mode: low
  power-supply 1 power-output-fail: OK
  power-supply 1 power-output-under-voltage: OK
power-supply 2: 
  power-supply 2 fan-fail: OK
  power-supply 2 power-input: AC low
  power-supply 2 power-output-mode: low
  power-supply 2 power-output-fail: OK
  power-supply 2 power-output-under-voltage: OK
module 1: 
  module 1 power-output-fail: OK
  module 1 outlet-1 temperature: 39C
  module 1 inlet-1  temperature: 26C
  module 1 outlet-2 temperature: 50C
  module 1 inlet-2  temperature: 27C
  module 1 outlet-3 temperature: 39C
  module 1 inlet-3  temperature: 26C
  module 1 outlet-4 temperature: 55C
  module 1 inlet-4  temperature: 27C
  module 1 asic-1 temperature: 48C
  module 1 asic-2 temperature: 49C
  module 1 asic-3 temperature: 49C
  module 1 asic-4 temperature: 51C
  module 1 asic-5 temperature: 49C
  module 1 asic-6 temperature: 35C
  module 1 asic-7 temperature: 36C
  module 1 EARL 1 device-1 temperature: 71C
  module 1 EARL 1 device-2 temperature: 71C
  module 1 EARL 2 device-1 temperature: 79C
  module 1 EARL 2 device-2 temperature: 79C

                        Power-Capacity PS-Fan Output Oper
PS   Type               Watts   A @12V Status Status State
---- ------------------ ------- ------ ------ ------ -----
1    C6840-X-750W-AC     744.00 62.00  OK     OK     on 
2    C6840-X-750W-AC     744.00 62.00  OK     OK     on 
                        Pwr-Allocated  Oper
Fan  Type               Watts   A @12V State
---- ------------------ ------- ------ -----
1    C6840-X-FAN         108.00  9.00  OK

                        Pwr-Requested  Pwr-Allocated  Admin Oper
Slot Card-Type          Watts   A @12V Watts   A @12V State State
---- ------------------ ------- ------ ------- ------ ----- -----
1    C6832-X-LE          624.00 52.00   624.00 52.00  on    on

[balaji.bandi]

As per the output your PSU looks ok for me :

PS   Type               Watts   A @12V Status Status State
---- ------------------ ------- ------ ------ ------ -----
1    C6840-X-750W-AC     744.00 62.00  OK     OK     on 
2    C6840-X-750W-AC     744.00 62.00  OK     OK     on 

As per the document :

Amber

System has triggered a minor environmental alarm.

https://www.cisco.com/c/en/us/td/docs/switches/lan/catalyst6840-x/hardware/installation/guide/b_c6840x_hig/b_c6880-X_hig_chapter_01.html#concept_0C0BE10C3D8C4065BEC9888CF3F60901

[Samuel]

Exactly! Hence the reason I would like to clear the alarm.

[Leo Laohoo]

What are you trying to clear? The SNMP alarms? The logs?

[Samuel]

I would like to clear the alarm on the switch. The status light is amber which isnt a nice sight to see when going into our DC.

[Leo Laohoo]

What firmware is the appliance running on? If both PS are powered up then this sounds like a bug.

[Samuel]

Its running System Bootstrap, Version 15.2(02)SY [Rel 1.0]

[balaji.bandi]

Not that aware of any bugs reported i guess, if you have contract worth opening TAC case with show tech information.