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Beginner

Catalyst 9500 in stackwise virtuall - activate issu faill

We have a CAT9K with IOS-XE Version 16.8.1a

When I try to execute the upgrade commands for ISSU I get the below error:

FAILED: ACTIVATE operation is not allowed in SWITCHED_OVER state


Somehow I cannot seem to go around this issue (marked below in green) I googled my way around but I didnt find an answerd, maybe somebody can shed some light on this case. How to get it out active switched-over state ?
Its the only 9500 we have, the catalyst 4500 in VSS show different information under the the show issu state detail so I have also no compare information :).

FYI:

Before I issued the "activate issu" command (with my console port plugged into the Active switch)
I issued the install add file tftp://172.16.16.2/ cat9k_iosxe.16.09.01.SPA.bin

------

Here some information about the state of the current stackwise virtual:

Switch#install activate issu
install_activate: START Wed Sep 26 09:19:14 UTC 2018
install_activate: Activating ISSU

*Sep 26 09:19:15.570: %INSTALL-5-INSTALL_START_INFO: Switch 1 R0/0: install_engine: Started install activate ISSU
NOTE: Going to start Activate ISSU install process

STAGE 0: Initial System Level Sanity Check before starting ISSU
===================================================
--- Verifying install_issu supported ---
--- Verifying standby is in Standby Hot state ---
--- Verifying booted from the valid media ---
--- Verifying AutoBoot mode is enabled ---
Finished Initial System Level Sanity Check

FAILED: ACTIVATE operation is not allowed in SWITCHED_OVER state
ERROR: install_activate  exit(2 ) Wed Sep 26 09:19:18 UTC 2018


-------------------------

!
Switch#show switch
Switch/Stack Mac Address : 00aa.6ef3.8c80 - Local Mac Address
Mac persistency wait time: Indefinite
                                             H/W   Current
Switch#   Role    Mac Address     Priority Version  State
-------------------------------------------------------------------------------------
*1       Active   00aa.6ef3.8c80     1      V01     Ready
 2       Standby  00b6.7039.df80     1      V01     Ready

Switch#show issu state detail
--- Starting local lock acquisition on switch 1 ---
Finished local lock acquisition on switch 1

Operation type: Step-by-step ISSU
Step-by-step ISSU
Install type  : Image installation using ISSU
Current state : Active switched-over state
Last operation: Abort

Completed operations:

Operation                           Start time
-------------------------------------------------------
Activate location standby Chassis 2 2018-08-21:11:57:56
Activate location standby Chassis 2 2018-09-10:12:57:19
Switchover                          2018-09-11:09:37:17
Switchover                          2018-09-11:10:47:09
Abort                               2018-09-19:09:33:03

State transition: Added -> Added -> Standby activated -> Active switched-over -> Active switched-over

Auto abort timer: inactive
Running image: flash:packages.conf
Operating mode: sso, terminal state reached



!

Switch#show redundancy
Redundant System Information :
------------------------------
       Available system uptime = 20 minutes
Switchovers system experienced = 0
              Standby failures = 0
        Last switchover reason = none

                 Hardware Mode = Duplex
    Configured Redundancy Mode = sso
     Operating Redundancy Mode = sso
              Maintenance Mode = Disabled
                Communications = Up

Current Processor Information :
-------------------------------
               Active Location = slot 1
        Current Software state = ACTIVE
       Uptime in current state = 20 minutes
                 Image Version = Cisco IOS Software [Fuji], Catalyst L3 Switch SoftwarCAT9K_IOSXE), Version 16.8.1a, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2018 by Cisco Systems, Inc.
Compiled Tue 03-Apr-18 18:49 by mcpre
                          BOOT = flash:packages.conf
                   CONFIG_FILE =
        Configuration register = 0x102

Peer Processor Information :
----------------------------
              Standby Location = slot 2
        Current Software state = STANDBY HOT
       Uptime in current state = 15 minutes
                 Image Version = Cisco IOS Software [Fuji], Catalyst L3 Switch SoftwarCAT9K_IOSXE), Version 16.8.1a, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2018 by Cisco Systems, Inc.
Compiled Tue 03-Apr-18 18:49 by mcpre
                          BOOT = flash:packages.conf
                   CONFIG_FILE =
        Configuration register = 0x102

3 REPLIES 3
Highlighted
Hall of Fame Community Legend

Re: Catalyst 9500 in stackwise virtuall - activate issu faill

I hate to tell you this but Cisco's "recommended" ISSU or FSU/eFSU seldom works.
Here's a tried-and-tested workaround:
1. Copy the IOS to the active unit;
2. Copy the IOS to the secondary unit;
3. Change the boot variable string; and
4. Reboot both units.
Highlighted
Beginner

Re: Catalyst 9500 in stackwise virtuall - activate issu faill

Thanks, when we issue the command "install activate" instead, we get the same effect as you describe.
It will automatically install the package on both units and then reloads both units at the same time.

However the goal is to update seamless without interruption.


Andy

Highlighted
Beginner

Re: Catalyst 9500 in stackwise virtuall - activate issu faill

Andy,

 

Did you ever find a way to us ISSU to do a graceful update.

 

Thanks,

Tom

 

 

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