Hello folks,
I have an issue with two APs (3502i) which is associated to controller wism2. Total number of APs are connected to this controller is 422 and once I added two new APs (3502i) to this controller I am unable to see these APs coming up. Getting error messages like wrong primary controller nad secondary controller. When I loggedin to the controller through CLI following are the details I am getting for the APs which is not registering to the controller:, Also for comparison I am attaching the statistics for the AP which is working good and is able to register.
Note: I thought the problem with these two APs and will try replacing them but when i connected the other two APs to different switch and different subnet the same errors we are seeing. This is something urgent to fix and need your assitance to fix this at the earliest. Please let me know if more information needed.
ISSUE with the AP:
show ap config general AB2-4N-AP11
Cisco AP Identifier.............................. 440
Cisco AP Name.................................... AB2-4N-AP11
Country code..................................... US - United States
Regulatory Domain allowed by Country............. 802.11bg:-A 802.11a:-A
AP Country code.................................. -
AP Regulatory Domain............................. Unconfigured
Switch Port Number .............................. 13
MAC Address...................................... 28:94:0f:c9:03:3c
IP Address Configuration......................... DHCP
IP Address....................................... Disabled
Telnet State..................................... Disabled
Ssh State........................................ Disabled
Cisco AP Location................................ AB 2 - Ctrl1/2
Cisco AP Group Name.............................. AB2-3-4
Primary Cisco Switch Name........................ us-ab1-wifi-ctrl1
Primary Cisco Switch IP Address.................. 10.200.44.102
Secondary Cisco Switch Name...................... us-cd3-wifi-ctrl1
Secondary Cisco Switch IP Address................ 10.200.45.102
Tertiary Cisco Switch Name.......................
Tertiary Cisco Switch IP Address................. Not Configured
Administrative State ............................ ADMIN_ENABLED
--More-- or (q)uit
Operation State ................................. DOWNLOADING
Mirroring Mode .................................. Disabled
AP Mode ......................................... Local
Public Safety ................................... Disabled
AP SubMode ...................................... Not Configured
Remote AP Debug ................................. Disabled
Logging trap severity level ..................... informational
Logging syslog facility ......................... kern
S/W Version .................................... 7.2.103.0
Boot Version ................................... 12.4.23.0
Mini IOS Version ................................ 0.0.0.0
Stats Reporting Period .......................... 180
LED State........................................ Disabled
PoE Pre-Standard Switch.......................... Enabled
PoE Power Injector MAC Addr...................... Disabled
Power Type/Mode.................................. Power injector / Normal mode
Number Of Slots.................................. 2
AP Model......................................... AIR-CAP3502I-A-K9
AP Serial Number................................. FTX1602K7LT
AP Certificate Type.............................. Manufacture Installed
AP User Mode..................................... Not Configured
AP User Name..................................... Not Configured
AP Dot1x User Mode............................... Not Configured
--More-- or (q)uit
AP Dot1x User Name............................... Not Configured
Cisco AP system logging host..................... 255.255.255.255
Ethernet Port Duplex............................. Auto
Ethernet Port Speed.............................. Auto
AP Link Latency.................................. Disabled
Rogue Detection.................................. Enabled
AP TCP MSS Adjust................................ Disabled
-------------
Good AP for comparison:
show ap config general IL2-4N-AP10
Cisco AP Identifier.............................. 260
Cisco AP Name.................................... AB2-4N-AP10
Country code..................................... US - United States
Regulatory Domain allowed by Country............. 802.11bg:-A 802.11a:-A
AP Country code.................................. US - United States
AP Regulatory Domain............................. 802.11bg:-A 802.11a:-A
Switch Port Number .............................. 13
MAC Address...................................... f8:66:f2:67:69:e5
IP Address Configuration......................... DHCP
IP Address....................................... 10.36.2.70
IP NetMask....................................... 255.255.255.0
Gateway IP Addr.................................. 10.36.2.1
NAT External IP Address.......................... None
CAPWAP Path MTU.................................. 1485
Telnet State..................................... Disabled
Ssh State........................................ Disabled
Cisco AP Location................................ AB 2 - Ctrl1/2
Cisco AP Group Name.............................. AB2-3-4
Primary Cisco Switch Name........................ us-ab1-wifi-ctrl1
Primary Cisco Switch IP Address.................. 10.200.44.102
Secondary Cisco Switch Name...................... us-cd3-wifi-ctrl1
--More-- or (q)uit
Secondary Cisco Switch IP Address................ 10.200.45.102
Tertiary Cisco Switch Name.......................
Tertiary Cisco Switch IP Address................. Not Configured
Administrative State ............................ ADMIN_ENABLED
Operation State ................................. REGISTERED
Mirroring Mode .................................. Disabled
AP Mode ......................................... Local
Public Safety ................................... Disabled
AP SubMode ...................................... Not Configured
Remote AP Debug ................................. Disabled
Logging trap severity level ..................... informational
Logging syslog facility ......................... kern
S/W Version .................................... 7.0.116.0
Boot Version ................................... 12.4.23.0
Mini IOS Version ................................ 7.0.94.21
Stats Reporting Period .......................... 180
LED State........................................ Enabled
PoE Pre-Standard Switch.......................... Disabled
PoE Power Injector MAC Addr...................... Disabled
Power Type/Mode.................................. Power injector / Normal mode
Number Of Slots.................................. 2
AP Model......................................... AIR-CAP3502I-A-K9
AP Image......................................... C3500-K9W8-M
--More-- or (q)uit
IOS Version...................................... 12.4(23c)JA2
Reset Button..................................... Enabled
AP Serial Number................................. FTX1432S2F5
AP Certificate Type.............................. Manufacture Installed
AP User Mode..................................... AUTOMATIC
AP User Name..................................... Not Configured
AP Dot1x User Mode............................... Not Configured
AP Dot1x User Name............................... Not Configured
Cisco AP system logging host..................... 255.255.255.255
AP Up Time....................................... 31 days, 04 h 58 m 37 s
AP LWAPP Up Time................................. 4 days, 11 h 24 m 23 s
Join Date and Time............................... Wed Jun 20 23:36:59 2012
Join Taken Time.................................. 0 days, 00 h 00 m 11 s
Ethernet Port Duplex............................. Auto
Ethernet Port Speed.............................. Auto
AP Link Latency.................................. Disabled
Rogue Detection.................................. Enabled
AP TCP MSS Adjust................................ Disabled
Thanks,
Ahmed
