Cisco 3660 Router Fast Ethernet problem

bhargavdesai · ‎09-13-2010

Dear Experts,

I have cisco 3660 Router which is having some issue, It was working in production and suddendly hang and then when i rebooted Fast Ethenet ports are not working.......

when i start router it gives below error.....

cisco c3660 (R527x) processor (revision C0) with 28672K/4096K bytes of memory.

Processor board ID JAB0445C0ZP

R527x CPU at 225Mhz, Implementation 40, Rev 10.0, 2048KB L2 Cache

Bridging software.

X.25 software, Version 3.0.0.

3660 Chassis type: ENTERPRISE

4 Serial network interface(s)

24 Low-speed serial(sync/async) network interface(s)

DRAM configuration is 64 bits wide with parity disabled.

125K bytes of non-volatile configuration memory.

8192K bytes of processor board System flash (Read/Write)

interface FastEthernet0/1

^

% Invalid input detected at '^' marker.

no ip address

% Incomplete command.

shutdown

^

% Invalid input detected at '^' marker.

duplex auto

^

% Invalid input detected at '^' marker.

speed auto

^

% Invalid input detected at '^' marker.

SETUP: new interface FastEthernet0/1 placed in "shutdown" state

Press RETURN to get started!

You can see it does not show my FE ports even but when i run show ip interface brief

Router# sh ip int bh ri

Interface IP-Address OK? Method Status Protocol

FastEthernet0/0 unassigned YES NVRAM administratively down down

FastEthernet0/1 unassigned YES unset administratively down down

Serial1/0 unassigned YES NVRAM down down

Serial1/1 unassigned YES NVRAM administratively down down

Serial1/2 unassigned YES NVRAM administratively down down

Serial1/3 unassigned YES NVRAM administratively down down

Serial2/0 unassigned YES NVRAM administratively down down

Serial2/1 unassigned YES NVRAM administratively down down

Serial2/2 unassigned YES NVRAM administratively down down

Serial2/3 unassigned YES NVRAM administratively down down

Serial2/4 unassigned YES NVRAM administratively down down

Serial2/5 unassigned YES NVRAM administratively down down

Serial2/6 unassigned YES NVRAM administratively down down

Serial2/7 unassigned YES NVRAM administratively down down

Serial3/0 unassigned YES NVRAM administratively down down

Serial3/1 unassigned YES NVRAM administratively down down

Serial3/2 unassigned YES NVRAM administratively down down

Serial3/3 unassigned YES NVRAM administratively down down

Serial3/4 unassigned YES NVRAM administratively down down

Serial3/5 unassigned YES NVRAM administratively down down

Serial3/6 unassigned YES NVRAM administratively down down

Serial3/7 unassigned YES NVRAM administratively down down

Serial4/0 unassigned YES NVRAM administratively down down

Serial4/1 unassigned YES NVRAM administratively down down

Serial4/2 unassigned YES NVRAM administratively down down

Serial4/3 unassigned YES NVRAM administratively down down

Serial4/4 unassigned YES NVRAM administratively down down

Serial4/5 unassigned YES NVRAM administratively down down

Serial4/6 unassigned YES NVRAM administratively down down

Serial4/7 unassigned YES NVRAM administratively down down

Router#

Kindly find the Show Tech-support output.....

Regards,

Bhargav Desai

jorge.calvo · ‎09-13-2010

Hello,

According from below messages from your show tech, it looks like the router failed due to a hardware error on the FastEthernet por adapter and after the reboot, it was shut down by the router because no ports were found on it.

00:00:05: %AMDP2_FE-1-INITFAIL: CSR0=0x0000
00:00:05: %AMDP2_FE-1-DISCOVER: Only found 0 interfaces on bay 0, shutting down bay
00:00:05: %PA-3-DEACTIVATED: port adapter in bay [0] powered off.
00:00:05: %AMDP2_FE-1-INITFAIL: CSR1=0x0000
00:00:05: %AMDP2_FE-1-DISCOVER: Only found 0 interfaces on bay 0, shutting down bay
00:00:05: %PA-3-DEACTIVATED: port adapter in bay [0] powered off.

I would suggest reseating the FastEthernet module and if it does not work, it will need to be replaced.

Hope this helps.