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Cisco 3850 Upgrade issue Install mode - Fuji ver

Beacon Bits
Beginner
Beginner

Hi All,

 

I need help in upgrading the Cisco 3850-48. 

Current Running version:

Switch         Ports         SW Version              SW Image                      Mode
------ ----- ----- ---------- ---------- ----
WS-C3850-48P           03.06.08E          cat3k_caa-universalk9        INSTALL

 

Trying to do:

 

SW1#$ software install file flash:cat3k_caa-universalk9.16.09.05.SPA.bin switch 1-2
Preparing install operation ...
[1]: Copying software from active switch 1 to switch 2
[1]: Finished copying software to switch 2
[1 2]: Starting install operation
[1 2]: Expanding bundle flash:cat3k_caa-universalk9.16.09.05.SPA.bin
[1]: % flash:cat3k_caa-universalk9.16.09.05.SPA.bin does not appear to be a superpackage. Operation aborted.
[2]: % flash:cat3k_caa-universalk9.16.09.05.SPA.bin does not appear to be a superpackage. Operation aborted.
[1]: % Failed to extract consolidated content. Operation aborted.
[2]: % Failed to extract consolidated content. Operation aborted.
[1]: % An internal error was encountered. Operation aborted.
[2]: % An internal error was encountered. Operation aborted.

 

 

Note: I have upgraded other Cisco 3850 same model with the same image. They were successful as I'm not new to this.

 

Regards,

B

3 Replies 3

Leo Laohoo
Hall of Fame
Hall of Fame

I've seen this error message before. This is error message usually pops up in 3.6.X and 3.7.X and when the switch has a very high uptime (>1 year).
There are two options to choose from: 

  1. Reboot the switch/stack and repeat the Install Mode update; or 
  2. Change the boot variable string to point to the new firmware (Bundle Mode), reboot the switch and then do the Install Mode

Matt Delony
Cisco Employee
Cisco Employee

Hello Beacon Bits,

 

Can you please check if the .bin file on flash is corrupted?

jasonhawaii1
Beginner
Beginner

This happened to me 1 out of 5000 switches. This is a sign of a hardware failure. I replaced the switch and RMA it.

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