10-14-2014 11:16 AM - edited 03-07-2019 09:06 PM
I have purchased two Cisco 3925 plus the DATA License L-SL-39-DATA-K9=, I received the email with the licenses, two, and when I try to claim the PAK I get the following error in Cisco Product License Registration:
“you are requesting multiple quantities of the same feature/image license for a device in this transaction. As this feature/image is considered uncounted, the quantity being applied to a device cannot exceed 1. Feature ski L-SL-39-DATA-K9. Note: if multiple paks are being used, requested quantity is a sim of quantities of respective sku in all PAKs”
I´m using the correct show license UDI information to register, but It always shows up as two licenses I can´t just pick one to apply to one HW/3925. I know the 3925 uses the Motherboard PID and Serial Number for PAK Licensing.
What I´m doing wrong?
Thank you
10-14-2014 12:06 PM
On the previous page I think it asks for quantity and you need to leave it blank or 0.
10-14-2014 12:17 PM
10-14-2014 12:26 PM
Sorry I didn't read the whole post...
The udi comes from a show command
show license udi
The udi is a combination of the PID/SN/and HW version.
10-14-2014 12:32 PM
Michael
Device# PID SN UDI
-----------------------------------------------------------------------------
*0 C3900-SPE100/K9 FOCXXXXXXXX C3900-SPE100/K9:FOCXXXXXXXX
Thats my Show license UDI, I filled like this for the PAK
UDI Product ID : C3900-SPE100/K9
UDI Serial Number : FOCXXXXXXXX
10-14-2014 09:28 PM
hi,
could you input a "1" for the "Quantity Available" and "Quantity to Assign" fields?
kindly do one router at a time.
10-15-2014 06:09 AM
Johnlloyd
no the fields are blocked.
I have sent an email to licensing last friday and no return.
07-14-2015 01:28 AM
I have same problem , are you resolve this issue? Thanks.
10-05-2015 07:19 AM
I am having the same issue any work around ?
11-04-2015 07:37 AM
Hi YaJun,
dis you resolved this problem??
I have the same problem
Thanks in advance
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