Cisco 4507R+E switch...svi interface is not pinging.

Midhun Joseph V.M · ‎08-05-2012

last day i went to one client for the installation of C(WS-C4507R+E)

current ios :cat4500e-ipbase-mz.122-53.SG2.bin

there is only one sup engine installed and redundant slot is empty.

I installed one ethernet module in the slot 6 and it get detected working fine.

I also want to install one fiber module but that module is only supported by 12.2 54 sg or later ios version.so i need an ios upgrade.

For the ios upgrade

I decide to do it through svi interface

For that i igive an ip address to vlan 1 (192.168.1.2) and plug cable in gigabit 6/1 and added that port into valn 1.

my laptop's ip is 192.168.1.1

@ this point i faced a rare problem the PING IS NOT WORKING.(switch is directly connected to my laptop).

Then i create another VLAN (2) and add that port into vlan 2 still ping is not getting.

last thing i tried is that making that gigabit port into a routed port and result is same.

please help me.

Peter Paluch · ‎08-05-2012

Hello,

Can you please post the output of the following commands?

show run int vlan1
show run int gi6/1
show vlan brief
show int vlan 1
show int gi6/1

Thank you!

Best regards,

Peter

Midhun Joseph V.M · ‎08-05-2012

Switch(config)#do sh ip int bri

Interface IP-Address OK? Method Status Protocol

Vlan1 192.168.1.1 YES manual down down

Vlan2 192.168.10.1 YES manual up up

FastEthernet1 192.168.3.1 YES manual down down

TenGigabitEthernet3/1 unassigned YES unset down down

TenGigabitEthernet3/2 unassigned YES unset down down

GigabitEthernet3/3 unassigned YES unset down down

GigabitEthernet3/4 unassigned YES unset down down

GigabitEthernet3/5 unassigned YES unset down down

GigabitEthernet3/6 unassigned YES unset down down

GigabitEthernet6/1 unassigned YES unset up up

GigabitEthernet6/2 unassigned YES unset down down

GigabitEthernet6/3 unassigned YES unset down down

GigabitEthernet6/4 unassigned YES unset down down

GigabitEthernet6/5 unassigned YES unset down down

GigabitEthernet6/6 unassigned YES unset down down

GigabitEthernet6/7 unassigned YES unset down down

GigabitEthernet6/8 unassigned YES unset down down

GigabitEthernet6/9 unassigned YES unset down down

GigabitEthernet6/10 unassigned YES unset down down

GigabitEthernet6/11 unassigned YES unset down down

GigabitEthernet6/12 unassigned YES unset down down

GigabitEthernet6/13 unassigned YES unset down down

Switch(config-if)#do sh vla

VLAN Name Status Ports

---- -------------------------------- --------- -------------------------------

1 default active Te3/1, Te3/2, Gi3/3, Gi3/4

Gi3/5, Gi3/6, Gi6/2, Gi6/3

Gi6/4, Gi6/5, Gi6/6, Gi6/7

Gi6/8, Gi6/9, Gi6/10, Gi6/11

Gi6/12, Gi6/13, Gi6/14, Gi6/15

Gi6/16, Gi6/17, Gi6/18, Gi6/19

Gi6/20, Gi6/21, Gi6/22, Gi6/23

Gi6/24, Gi6/25, Gi6/26, Gi6/27

Gi6/28, Gi6/29, Gi6/30, Gi6/31

Gi6/32, Gi6/33, Gi6/34, Gi6/35

Gi6/36, Gi6/37, Gi6/38, Gi6/39

Gi6/40, Gi6/41, Gi6/42, Gi6/43

Gi6/44, Gi6/45, Gi6/46, Gi6/47

Gi6/48

2 VLAN0002 active Gi6/1

1002 fddi-default act/unsup

1003 token-ring-default act/unsup

1004 fddinet-default act/unsup

1005 trnet-default act/unsup

VLAN Type SAID MTU Parent RingNo BridgeNo Stp BrdgMode Trans1 Trans2

---- ----- ---------- ----- ------ ------ -------- ---- -------- ------ ------

1 enet 100001 1500 - - - - - 0 0

2 enet 100002 1500 - - - - - 0 0

1002 fddi 101002 1500 - - - - - 0 0

glen.grant · ‎08-05-2012

Make sure any firewall on the laptop is turned off. Also verify the address on the laptop is what you think it is by doing a ipconfig from the dos prompt and mask and default gateway are correct. Does interface vlan 1 show up/up when you plug your laptop in ?

Midhun Joseph V.M · ‎08-05-2012

Yes sir I verified the ip address and also the status of vlan is “up up”