11-16-2011 10:25 AM - edited 03-10-2019 12:16 PM
Hello;
Since yesterday, i see
Nov 16 13:23:21.355: %SYSTEM_CONTROLLER-3-MORE_COR_ERR: 255 correctable DRAM memory errors in previous hour
Nov 16 13:23:21.355: %SYSTEM_CONTROLLER-3-COR_MEM_ERR: Correctable DRAM memory error. Count 623, log 8053C830
Nov 16 14:23:21.340: %SYSTEM_CONTROLLER-3-MORE_COR_ERR: 255 correctable DRAM memory errors in previous hour
Nov 16 14:23:21.340: %SYSTEM_CONTROLLER-3-COR_MEM_ERR: Correctable DRAM memory error. Count 879, log 8053C810
error on switch console every hour.
ios version :
Cisco IOS Software, s72033_rp Software (s72033_rp-ADVIPSERVICESK9_WAN-M), Version 12.2(33)SXJ1, RELEASE SOFTWARE (fc2)
what do you suggest ?
Thanks, best regards
11-16-2011 11:38 AM
Hi,
This might be memory or Sup issue
Error Message %SYSTEM_CONTROLLER-3-COR_MEM_ERR: Correctable DRAM memory error. Count [dec], log [hex]
Explanation A transient DRAM memory error was detected and corrected.
Recommended Action If the error message appears infrequently, no action is required. If the message recurs, reseat the SDRAM SIMM on the supervisor engine. If errors persist, replace the SIMM. If the errors continue after the SIMM is replaced, the supervisor engine may need to be replaced.
http://www.cisco.com/en/US/docs/ios/12_2sx/system/messages/sm2sx09.html#wp1013864
HTH
11-16-2011 12:05 PM
Thank you for your fast and useful response.
Best regards
11-17-2011 12:10 AM
let me ask one more question;
How could i know which sups ram has an error ? Is it on active sup ? I've 4 sup on two chasis.
Best regards
11-17-2011 07:54 AM
It would have to be the active Sup, because the stand-by is not managing the chassis until the primary goes down.
HTH
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