09-10-2019 07:01 AM
Hello everyone!
i need your help, i convert my cisco 6509E to VSS mode and after reboot, the SW2 present this problem
******************
CEN_VSS#show mod sw 2
Switch Number: 2 Role: Virtual Switch Standby
---------------------- -----------------------------
Mod Ports Card Type Model Serial No.
--- ----- -------------------------------------- ------------------ -----------
1 48 CEF720 48 port 10/100/1000mb Ethernet WS-X6748-GE-TX SAL1440V9W8
2 48 CEF720 48 port 10/100/1000mb Ethernet WS-X6748-GE-TX SAL1440VLL9
3 24 CEF720 24 port 1000mb SFP WS-X6724-SFP SAL1440VELK
4 6 Firewall Module WS-SVC-FWM-1 SAL1439UWS2
5 5 Supervisor Engine 720 10GE (Hot) VS-S720-10G SAL1440VME5
Mod MAC addresses Hw Fw Sw Status
--- ---------------------------------- ------ ------------ ------------ -------
1 1cdf.0f90.3038 to 1cdf.0f90.3067 3.4 Unknown Unknown Other
2 c84c.757c.f57c to c84c.757c.f5ab 3.4 Unknown Unknown PwrDown
3 1cdf.0f7b.bd88 to 1cdf.0f7b.bd9f 5.0 Unknown Unknown PwrDown
4 f866.f29a.2230 to f866.f29a.2237 4.5 Unknown Unknown PwrDown
5 0024.14e5.5040 to 0024.14e5.5047 3.2 8.5(4) 12.2(33)SXI4 Ok
Mod Sub-Module Model Serial Hw Status
---- --------------------------- ------------------ ----------- ------- -------
1 Centralized Forwarding Card WS-F6700-CFC SAL1440V9JN 4.1 Other
2 Centralized Forwarding Card WS-F6700-CFC SAL1440V165 4.1 PwrDown
3 Centralized Forwarding Card WS-F6700-CFC SAL1440VJC9 4.1 PwrDown
5 Policy Feature Card 3 VS-F6K-PFC3C SAL1440VF1T 1.1 Ok
5 MSFC3 Daughterboard VS-F6K-MSFC3 SAL1439UQMF 5.1 Ok
Mod Online Diag Status
---- -------------------
1 Not Applicable
2 Not Applicable
3 Not Applicable
4 Not Applicable
5 Pass
*****
try to reset single module and i try to removed and inserted module SLOT 1,2,3 but nothing's changed, and i try to reboot the sw2.
this is example to my log:
Sep 10 13:39:06.617: %C6KPWR-SW2_SPSTBY-4-DISABLED: power to module in slot 3 set off (Module Failed SCP dnld)
Sep 10 13:43:28.841: SW1_SP: Switch 2 Physical Slot 3 - Module Type LINE_CARD removed
Sep 10 13:43:28.857: SW1_SP: Switch 2 Physical Slot 3 - Module Type LINE_CARD inserted
09-10-2019 07:11 AM
here is the troubleshoot guide :
For now looks like Hardware issue, can you post complete Logs of boot
09-10-2019 07:16 AM
Cristina,
Before rebooting during the VSS conversion, how long had it been since the chassis was rebooted ?
You may be hitting this: https://www.cisco.com/c/en/us/support/docs/field-notices/637/fn63743.html
Please call TAC and let them investigate.
Cheers,
Scott Hodgdon
Senior Technical Marketing Engineer
Enterprise Networking Group
09-11-2019 12:13 AM
Based on the serial numbers of the 6748-GE-TX and 6724-SFP, I would say all three were manufactured on the first week of October 2010.
Because of this, I believe the following line cards are affected by the Memory Component Issue (Field Notice: FN - 63743 - Catalyst 6500 - Might Fail to Boot Up After a Software Upgrade or Power Cycle).
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