Cisco C9500-48Y4C Switch

[Jay233]

Hi All,

Trying to install code cat9k_iosxe.16.09.04.SPA.bin (MD) on to the switch, getting an error:

Any ideas please as I have tried several times and the error is the same.

Error from cli:

Switch#install add file flash:cat9k_iosxe.16.09.04.SPA.bin activate commit
install_add_activate_commit: START Fri Dec 13 12:54:18 UTC 2019
install_add_activate_commit: Adding PACKAGE
install_add_activate_commit: Checking whether new add is allowed ....
FAILED: install_add_activate_commit : Super package already added. Add operation not allowed. 'install remove inactive' can be used to discard added packages
Switch#

[Reza Sharifi]

Hi,

It appears that you already have the file. Can you try activating it?

install activate file flash:<file name>

HTH

[Leo Laohoo]

Please post the complete output to the command "dir".

[bcatterlin1]

I'm having the same problem.

switch#dir
Directory of bootflash:/

389378 drwx 4096 Apr 24 2020 11:58:34 +00:00 .dbpersist
389383 -rw- 806715284 Apr 24 2020 12:01:05 +00:00 cat9k_iosxe.16.12.02.SPA.bin
438049 drwx 4096 Jul 9 2020 14:28:16 +00:00 .installer
389384 -rw- 148 Jul 9 2020 14:24:40 +00:00 bootloader_evt_handle.log
438050 drwx 4096 Apr 24 2020 12:06:29 +00:00 .ssh
438058 drwx 4096 Apr 24 2020 12:06:44 +00:00 core
446161 drwx 4096 Apr 24 2020 12:17:09 +00:00 .prst_sync
462385 drwx 4096 Apr 24 2020 12:13:51 +00:00 .rollback_timer
470497 drwx 4096 Apr 24 2020 12:06:46 +00:00 gs_script
478609 drwx 4096 Apr 24 2020 12:06:46 +00:00 tech_support
478633 drwx 4096 Jul 9 2020 14:24:57 +00:00 dc_profile_dir
389390 -rw- 396 Jul 9 2020 14:24:58 +00:00 boothelper.log
389386 -rw- 132108 Jul 9 2020 14:25:18 +00:00 memleak.tcl
389387 -rwx 1953 Jul 9 2020 14:25:18 +00:00 svl_ipc.tcl
486721 drwx 4096 Apr 24 2020 12:07:03 +00:00 callhome
389388 -rw- 0 Jul 9 2020 14:25:29 +00:00 rdope_out.txt
389389 -rw- 91 Jul 9 2020 14:25:44 +00:00 rdope.log
486724 drwx 4096 Apr 24 2020 12:07:22 +00:00 onep
389391 -rw- 616 Jul 8 2020 17:09:58 +00:00 vlan.dat
438068 -rw- 14251016 Apr 24 2020 12:11:34 +00:00 cat9k-cc_srdriver.16.12.02.SPA.pkg
438069 -rw- 89023492 Apr 24 2020 12:11:34 +00:00 cat9k-espbase.16.12.02.SPA.pkg
438070 -rw- 1680388 Apr 24 2020 12:11:34 +00:00 cat9k-guestshell.16.12.02.SPA.pkg
438071 -rw- 532894720 Apr 24 2020 12:11:34 +00:00 cat9k-rpbase.16.12.02.SPA.pkg
438077 -rw- 41782156 Apr 24 2020 12:12:10 +00:00 cat9k-rpboot.16.12.02.SPA.pkg
438072 -rw- 31429636 Apr 24 2020 12:11:34 +00:00 cat9k-sipbase.16.12.02.SPA.pkg
438073 -rw- 60220416 Apr 24 2020 12:11:34 +00:00 cat9k-sipspa.16.12.02.SPA.pkg
438074 -rw- 22897668 Apr 24 2020 12:11:34 +00:00 cat9k-srdriver.16.12.02.SPA.pkg
438075 -rw- 12878848 Apr 24 2020 12:11:34 +00:00 cat9k-webui.16.12.02.SPA.pkg
438076 -rw- 9216 Apr 24 2020 12:11:34 +00:00 cat9k-wlc.16.12.02.SPA.pkg
438067 -rw- 7558 Apr 24 2020 12:12:10 +00:00 packages.conf
389385 -rw- 396 May 14 2020 13:20:35 +00:00 boothelper.log.old
389392 -rw- 805037908 Jul 8 2020 23:03:29 +00:00 cat9k_iosxe.16.12.03a.SPA.bin
543507 -rw- 14291976 Jul 9 2020 14:15:20 +00:00 cat9k-cc_srdriver.16.12.03a.SPA.pkg
543508 -rw- 89113604 Jul 9 2020 14:15:20 +00:00 cat9k-espbase.16.12.03a.SPA.pkg
543509 -rw- 1680392 Jul 9 2020 14:15:20 +00:00 cat9k-guestshell.16.12.03a.SPA.pkg
543510 -rw- 530838532 Jul 9 2020 14:15:20 +00:00 cat9k-rpbase.16.12.03a.SPA.pkg
543516 -rw- 41796428 Jul 9 2020 14:15:55 +00:00 cat9k-rpboot.16.12.03a.SPA.pkg
543511 -rw- 31458308 Jul 9 2020 14:15:20 +00:00 cat9k-sipbase.16.12.03a.SPA.pkg
543512 -rw- 60355588 Jul 9 2020 14:15:20 +00:00 cat9k-sipspa.16.12.03a.SPA.pkg
543513 -rw- 22950916 Jul 9 2020 14:15:20 +00:00 cat9k-srdriver.16.12.03a.SPA.pkg
543514 -rw- 12891136 Jul 9 2020 14:15:20 +00:00 cat9k-webui.16.12.03a.SPA.pkg
543515 -rw- 9216 Jul 9 2020 14:15:20 +00:00 cat9k-wlc.16.12.03a.SPA.pkg
543506 -rw- 7613 Jul 9 2020 14:15:56 +00:00 cat9k_iosxe.16.12.03a.SPA.conf

11250098176 bytes total (7354871808 bytes free)

[Leo Laohoo]

Post the complete output to the command "sh install".

[zeuscyril]

hi all,

is there any solution for this error?

[Leo Laohoo]

---

@zeuscyril wrote:

is there any solution for this error?

---

Please create a new thread so we can all have a look.

[prabhu.sambasivan@hm.com]

Remove the cat9k_iosxe.16.09.04.SPA.bin from all the flash and upload the image file again and try to install the image again

Switch#install add file flash:cat9k_iosxe.16.09.04.SPA.bin activate commit