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ruslank
Beginner

CISCO Catalyst 6500 VSS failure software upgrade

Hi, I have tried to upgrade 6500 VSS system from 12.33.SXI3 to 12.33.SXI6

Installed modules on one switch and the same hardware config in the another switch:

#sh module

Mod Ports Card Type                              Model              Serial No.

--- ----- -------------------------------------- ------------------ -----------

  1   48  CEF720 48 port 10/100/1000mb Ethernet  WS-X6748-GE-TX     SADXXXXXXXX

  2   48  CEF720 48 port 10/100/1000mb Ethernet  WS-X6748-GE-TX     SADXXXXXXXX

  3   48  CEF720 48 port 10/100/1000mb Ethernet  WS-X6748-GE-TX     SADXXXXXXXX

  4   48  CEF720 48 port 10/100/1000mb Ethernet  WS-X6748-GE-TX     SADXXXXXXXX

  5    5  Supervisor Engine 720 10GE (Active)    VS-S720-10G               SALXXXXXXXXX

  7   24  CEF720 24 port 1000mb SFP              WS-X6724-SFP       SADXXXXXXXX

  8   16  CEF720 16 port 10GE                    WS-X6716-10GE      SALXXXXXXXXX

  9    6  Firewall Module                        WS-SVC-FWM-1       SADXXXXXXXX

Supervisor is starting correctly, but in short period  I got this message in the log file:

Jul  7 2011 01:13:34.983 EET: %XDR-3-CLIENTISSU_PUSHFAIL: Attempting to push send XDR message (hqf ipc) to slots 21/0

37/0 39/0-40/0 21/1 (0x2001A000200000) via XDR client CEF push failed due to invalid slot : ios-base : (PID=16406, TID=3) : -Traceback=(s72033_rp-advente

rprisek9_wan-8-dso-b.so+0x3034A4) ([30:-9]4+0x2A6328) ([40:0]+0x2A6660) ([40:0]+0x2A66C0) ([30:-9]6+0x3CCEE8) ([40:0]+0x3CDF78) ([40:0]+0x3CE0AC) ([40:0]+

0x3CE91C) ([40:0]+0x3CEAF0) ([30:-9]4+0x45B2E0) ([40:0]+0x2A73A0) ([40:0]+0x2A74B4) ([30:-9]11+0x3D2400) ([30:-9]8+0x2F506C) ([30:-9]7+0x39E570) ([30:-9]1

1+0x3D08DC)

Maybe someone know that is mean?

Thank you.

6 REPLIES 6
smogra
Cisco Employee

The error message you saw is generated when an XDR client tries to send a
message to two or more slots running different versions of images and
indicates that the XDR message has been dropped.

That I should to do that upgrade to new version?

I tried upgrade software with command:

issu loadversion sup-bootdisk:s72033-adventerprisek9_wan-vz.122-33.SXI6.bin

Thank you.

Reza Sharifi
Hall of Fame Expert

Hi,

Firstly, can you provide the full name for the current image (before upgrade)?

I also see that you are attempting to upgrade using a modular IOS.

Please note that Cisco is going away from releasing modular codes for 6500 series.  The newer IOS images are all non-modular.  So you should use a version with letters "mz" in it see below image name for example.

s72033-advipservicesk9_wan-mz.122-33.SXI4a.bin

HTH

Reza

Hi Reza,

Full name of existing image is s72033-adventerprisek9_wan-vz.122-33.SXI3.bin and I try to install

s72033-adventerprisek9_wan-vz.122-33.SXI6.bin

Yes you are correct what I use modular IOS. You think that problem in the modular IOS?

Reza Sharifi
Hall of Fame Expert

Hi,

"Yes you are correct what I use modular IOS. You think that problem in the modular IOS?"

No, you should be able to go from one modular IOS ver to aonther modulat using eFSU without any problem.

Are you using eFSU or just load the IOS into sup-bootdisk and savlesup-bootdisk and reboot?

If you are using eFSU, here is document to follow:

http://www.cisco.com/en/US/docs/switches/lan/catalyst6500/ios/12.2SX/configuration/guide/issu_efsu.html

Reza

Hi Reza,

I got answer from Cisco TAC:

The error message you saw is generated when an XDR client  tries to send a message to two or more slots running different versions of  images and indicates that the XDR message has been dropped. This is caused by a  known software defect CSCsu67841 which is duplicated to CSCsx76168. This is only  fixed in 12.2(33)SXI4, therefore you’ll encounter this because you’re running  SXI3.

Thank you for your help.