cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Announcements
Join Customer Connection to register!
340
Views
0
Helpful
7
Replies
ImOwaisAB
Beginner

CISCO ISR 4451 auto rebooting issue:

Whenever I try to boot ISR 4451 using TFTP It gets boot but after some time It gets reboot automatically.

 

 

 


*Jan 1 21:13:39.583: %SMART_LIC-6-AGENT_READY: Smart Agent for Licensing is initialized
*Jan 1 21:13:40.004: %IOS_LICENSE_IMAGE_APPLICATION-6-LICENSE_LEVEL: Module name = esg Next reboot level = ipbasek9 and License = No valid license found
*Jan 1 21:13:40.042: %ESG_THROUGHPUT-6-LEVEL: Throughput level has been set to 1000000 kbps
*Jan 1 21:13:47.012: pak_debug_init: Successfully initialized pak debug trace buffer
*Jan 1 21:13:48.923: adsl_ifmib_init
*Jan 1 21:13:48.950: %LINK-3-UPDOWN: Interface Lsmpi0, changed state to up
*Jan 1 21:13:48.950: %LINK-3-UPDOWN: Interface EOBC0, changed state to up
*Jan 1 21:13:48.951: %LINK-3-UPDOWN: Interface GigabitEthernet0, changed state to down
*Jan 1 21:13:48.951: %LINK-3-UPDOWN: Interface LIIN0, changed state to up
*Jan 1 21:13:50.972: %IOSXE_MGMTVRF-6-CREATE_SUCCESS_INFO: Management vrf Mgmt-intf created with ID 1, ipv4 table-id 0x1, ipv6 table-id 0x1E000001
*Jan 1 21:13:31.117: %CMRP-3-PFU_MISSING:cmand: The platform does not detect a power supply in slot 1
*Jan 1 21:13:41.967: %CMLIB-6-THROUGHPUT_VALUE:cmand: Throughput license found, throughput set to 1000000 kbps
*Jan 1 21:13:42.929: %CPPHA-7-START:cpp_ha: CPP 0 preparing ucode
*Jan 1 21:13:42.941: %CPPHA-7-START:cpp_ha: CPP 0 startup init
*Jan 1 21:13:46.416: %EVUTIL-6-PREREQUISITE:cmcc: Preferred library is absent
*Jan 1 21:13:46.970: %EVUTIL-6-PREREQUISITE:cmcc: Preferred library is absent
*Jan 1 21:13:48.014: %EVUTIL-6-PREREQUISITE:cmcc: Preferred library is absent
*Jan 1 21:13:51.045: %LINEPROTO-5-UPDOWN: Line protocol on Interface Lsmpi0, changed state to up
*Jan 1 21:13:51.046: %LINEPROTO-5-UPDOWN: Line protocol on Interface EOBC0, changed state to up
*Jan 1 21:13:51.046: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet0, changed state to down
*Jan 1 21:13:51.046: %LINEPROTO-5-UPDOWN: Line protocol on Interface LIIN0, changed state to up
*Jan 1 21:13:52.908: %SYS-4-CONFIG_NEWER: Configuration from version 16.3 may not be correctly understood
*Jan 1 21:13:53.910: %SYS-5-CONFIG_I: Configured from memory by console
*Jan 1 21:13:53.912: %IOSXE_OIR-6-REMSPA: SPA removed from subslot 0/0, interfaces disabled
*Jan 1 21:13:53.914: %SPA_OIR-6-OFFLINECARD: SPA (ISR4451-X-4x1GE) offline in subslot 0/0
*Jan 1 21:13:53.915: %IOSXE_OIR-6-INSCARD: Card (fp) inserted in slot F0
*Jan 1 21:13:53.915: %IOSXE_OIR-6-ONLINECARD: Card (fp) online in slot F0
*Jan 1 21:13:53.916: %IOSXE_OIR-6-INSCARD: Card (cc) inserted in slot 0
*Jan 1 21:13:53.916: %IOSXE_OIR-6-ONLINECARD: Card (cc) online in slot 0
*Jan 1 21:13:53.917: %IOSXE_OIR-6-INSCARD: Card (cc) inserted in slot 1
*Jan 1 21:13:53.917: %IOSXE_OIR-6-ONLINECARD: Card (cc) online in slot 1
*Jan 1 21:13:53.917: %IOSXE_OIR-6-INSCARD: Card (cc) inserted in slot 2
*Jan 1 21:13:53.945: %SPA-3-ENVMON_NOT_MONITORED:iomd: Environmental monitoring is not enabled for ISR4451-X-4x1GE[0/0]
*Jan 1 21:13:55.693: new extended attributes received from iomd(slot 0 bay 0 board 0)
*Jan 1 21:13:55.693: %IOSXE_OIR-6-SOFT_RELOADSPA: SPA(ISR4451-X-4x1GE) reloaded on subslot 0/0
*Jan 1 21:13:55.694: %SPA_OIR-6-OFFLINECARD: SPA (ISR4451-X-4x1GE) offline in subslot 0/0
*Jan 1 21:13:58.489: %CPPHA-3-INITFAIL:cpp_ha: CPP 0 initialization failed - startup init (0x43)
*Jan 1 21:13:58.489: %CPPHA-3-INITFAIL:cpp_ha: CPP 0 initialization failed - start CPP (0x43)
*Jan 1 21:13:58.546: %PMAN-3-PROCHOLDDOWN:pman.sh: The process cpp_driver has been helddown (rc 255)
*Jan 1 21:13:58.594: %PMAN-0-PROCFAILCRIT:pvp.sh: A critical process cpp_driver has failed (rc 255)
*Jan 1 21:14:00.696: %SPA-3-ENVMON_NOT_MONITORED:iomd: Environmental monitoring is not enabled for ISR4451-X-4x1GE[0/0]
*Jan 1 21:14:02.626: %IOSXE-6-PLATFORM:cpp_cdm: Shutting down CPP MDM while client(s) still connected
*Jan 1 21:14:02.680: %IOSXE_OIR-6-OFFLINECARD: Card (fp) offline in slot F0
*Jan 1 21:14:02.926: %SPA_OIR-6-ONLINECARD: SPA (ISR4451-X-4x1GE) online in subslot 0/0
*Jan 1 21:14:04.916: %LINK-3-UPDOWN: Interface GigabitEthernet0/0/0, changed state to down
*Jan 1 21:14:04.923: %LINK-3-UPDOWN: Interface GigabitEthernet0/0/1, changed state to down
*Jan 1 21:14:04.924: %LINK-3-UPDOWN: Interface GigabitEthernet0/0/2, changed state to down
*Jan 1 21:14:04.925: %LINK-3-UPDOWN: Interface GigabitEthernet0/0/3, changed state to down
*Jan 1 21:14:06.961: %LINK-3-UPDOWN: Interface GigabitEthernet0, changed state to up
*Jan 1 21:14:07.961: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet0, changed state to up
*Jan 1 21:14:12.509: %PMAN-3-PROCHOLDDOWN:pman.sh: The process cpp_ha_top_level_server has been helddown (rc 139)
*Jan 1 21:14:13.663: %PMAN-5-EXITACTION:pvp.sh: Process manager is exiting: critical process fault, cpp_driver, fp_0_0, rc=255
*Jan 1 21:14:14.683: %PMAN-5-EXITACTION:pvp.sh: Process manager is exiting: reload fru action requested
*Jan 1 21:14:14.685: %PMAN-5-EXITACTION:pvp.sh: Process manager is exiting: reload fru action requested
*Jan 1 21:14:14.781: %PMAN-5-EXITACTION:pvp.sh: Process manager is exiting: reload fru action requestedJan 1 21:14:47.908 R0/0: %PMAN-5-EXITACTION: Process manager is exiting: reload fru action requested


Initializing Hardware ...

System integrity status: 00000610
Rom image verified correctly


System Bootstrap, Version 15.4(3r)S, RELEASE SOFTWARE
Copyright (c) 1994-2014 by cisco Systems, Inc.

Current image running: Boot ROM0

Last reset cause: LocalSoft
Cisco ISR4451-X/K9 platform with 4194304 Kbytes of main memory

rommon 1 >
rommon 1 >
rommon 1 >
rommon 1 >

7 REPLIES 7
Kasun Bandara
Rising star
Leo Laohoo
VIP Community Legend

What firmware is the router running on? 
Raise a TAC Case and get them to confirm if this is CSCve39622.

isr4400-universalk9.16.03.05.SPA.bin

 

This firmware version i have been using. I have 2 Router of ISR 4451 first one is working fine with this version but second one having this issue.

Leo Laohoo
VIP Community Legend

If the router can get into ROMMON, post the complete output to the following commands: 

  1. dir bootflash:
  2. dir flash:
  3. set

Console into the router and reboot the router.  Post the entire bootup process.  We want to see what is going on when the router boots up.

dear rebooting issue have fixed. I just updated my RAMs and reboot the router. now it is working but after some it shows this error.

 

 

*Sep 18 11:32:14.591: %CMRP-3-CHASSIS_MONITOR_ONLINE_TIME_EXCEEDED:cmand: Reloading F0 because it has failed to come online 

 

 

Kindly guide what to do next?

I find something in "show plateform" command kindly have a look and elaborate the reason behind it. I have attached the image.

 

 

 

Leo Laohoo
VIP Community Legend


@ImOwaisAB wrote:

I find something in "show plateform" command kindly have a look and elaborate the reason behind it. I have attached the image.


I cannot provide an "elaborate the reason behind it" because the information provided is being "drip fed".  
I am waiting for someone to get serious and provide the information being asked before I will do anything.  

An alternative is to raise a TAC Case.