Hello everyone, We have a cisco prime infrastructure 3.7 with HA, virtually hosted in our environment.
Last week our Primary-Prime-server got crashed and currently Secondary-prime-server is up and running as active one. Yesterday we try to rebuild the Prime-prime-server including recommended patches and successfully restored with Secondary-prime-server backup (since we don't have Primary server backup).
But while we try to reconfigure HA, In Primary-Prime-server we got the error "secondary Server should be in same patch level, kindly upgrade it first". On the other hand, in Secondary-prime-server if we try patch, it is throwing "remove the Ha configuration first and retry". We try to remove HA in GUI, but is it in grade-out(unable to click). In cli, 'NCS HA remove' command is not working.
We try to uninstall the patch in Primary-Prime-server, which we are not able to perform in cli. Please suggest either *how we can uninstall the patch in Primary-Prime-server or **how we can remove HA settings in Secondary-prime-server.
