11-27-2018 06:45 AM - edited 03-08-2019 04:41 PM
Hi, recently implemented radius authentication on a few of our cisco 3850 switches with AD, although working quite well I have since noticed that Prime is failing with 'Collection Failure' - i think this is to do with when first configured to connect into Prime they were set up with Telnet/SSH. I wonder is something being blocked now from Prime being able to connect to the 3850 switches with Radius authentication configured.
11-27-2018 07:16 AM
- Usually there is an 'i' icon somewhere which you can hoover over; in order to get more info about the collection failure. Also try to remove and re-add the particular switch in Prime, but issue 'verify credentials' first.
M.
11-27-2018 07:22 AM
11-27-2018 07:26 AM
- Then I can only assume that 'whoever'-user who is configured to log on via Radius doesn't have a sufficient privilege level on the switch to execute the needed operations.
M.
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