02-08-2017 05:25 AM - edited 03-08-2019 09:14 AM
hello experts
i need your help
I administer a catalyst switch 6500 virtualized in vss, I need to know the cpu levels of these switch, Because it has a total consumption of 80%, and interruption 16% For periods of time of 20 or 30 minutes and then down to 60%, but this behavior is constant, the company is in the study of replacement switch, but I need to indicate in which percentage of cpu this switch can work optimally
I await your answers, thank you very much
Solved! Go to Solution.
02-08-2017 06:55 AM
hello
Attach command on the vss switch
CPU utilization for five seconds: 89%/25%; one minute: 83%; five minutes: 79%
PID Runtime(ms) Invoked uSecs 5Sec 1Min 5Min TTY Process
532 38996600 55663348 700 18.87% 17.39% 15.71% 0 DHCPD Receive
303 5217792801975394339 264 9.75% 9.23% 8.68% 0 IP Input
481 9674538724250513307 0 8.87% 4.69% 4.48% 0 Port manager per
286 604888992 763918829 791 5.11% 4.08% 4.08% 0 Earl NDE Task
538 8655468602167220016 0 4.23% 6.79% 6.93% 0 SNMP ENGINE
297 257566680 190291807 1353 2.23% 2.20% 2.17% 0 CDP Protocol
3 10426092 175016736 59 0.79% 0.73% 0.72% 0 LLDP Protocol
367 130877704 51904435 2521 0.79% 0.84% 0.84% 0 CEF: IPv4 proces
23 4992097923556810342 0 0.79% 2.19% 2.06% 0 IPC Seat Manager
59 734871282098971831 35 0.63% 0.36% 0.35% 0 VSIBC process
85 62082612 125072015 496 0.47% 0.39% 0.39% 0 ARP HA
142 64 88 727 0.47% 0.06% 0.01% 1 Virtual Exec
119 64308388 51281726 1254 0.39% 0.35% 0.34% 0 IPC LC Message H
305 74515368 598890534 124 0.31% 0.38% 0.39% 0 ADJ resolve proc
259 10693012 160818121 66 0.23% 0.22% 0.23% 0 cpf_process_tpQ
50 16860144 30408861 554 0.23% 0.31% 0.31% 0 Per-Second Jobs
544 10463088 458227631 22 0.23% 0.25% 0.23% 0 EIGRP-IPv4 Hello
323 14340962988403985 0 0.23% 0.24% 0.23% 0 Ethernet Msec Ti
63 293535481483051535 19 0.15% 0.18% 0.17% 0 Net Input
536 106743640 862439120 123 0.15% 0.31% 0.34% 0 IP SNMP
20 6754684 23766476 284 0.07% 0.07% 0.07% 0 IPC Periodic Tim
480 2331256 775147282 3 0.07% 0.08% 0.07% 0 PM Callback
409 1865596 732602509 2 0.07% 0.06% 0.07% 0 RADIUS
448 17654580 107475489 164 0.07% 0.06% 0.07% 0 RPC online_diag_
128 19363256 6869918 2818 0.07% 0.08% 0.07% 0 Compute load avg
288 27000228 72392700 372 0.07% 0.12% 0.12% 0 esw_vlan_stat_pr
537 45179880 435838478 103 0.07% 0.13% 0.14% 0 PDU DISPATCHER
391 9717984 11896836 816 0.07% 0.04% 0.05% 0 HIDDEN VLAN Proc
02-08-2017 05:57 AM
Hi that's pretty high if its staying at that level even at constant 60%, whats the proc output showing you as the main cause for this high cpu ?
run this when its high
sh proc cpu sorted | ex 00.0
02-08-2017 06:55 AM
hello
Attach command on the vss switch
CPU utilization for five seconds: 89%/25%; one minute: 83%; five minutes: 79%
PID Runtime(ms) Invoked uSecs 5Sec 1Min 5Min TTY Process
532 38996600 55663348 700 18.87% 17.39% 15.71% 0 DHCPD Receive
303 5217792801975394339 264 9.75% 9.23% 8.68% 0 IP Input
481 9674538724250513307 0 8.87% 4.69% 4.48% 0 Port manager per
286 604888992 763918829 791 5.11% 4.08% 4.08% 0 Earl NDE Task
538 8655468602167220016 0 4.23% 6.79% 6.93% 0 SNMP ENGINE
297 257566680 190291807 1353 2.23% 2.20% 2.17% 0 CDP Protocol
3 10426092 175016736 59 0.79% 0.73% 0.72% 0 LLDP Protocol
367 130877704 51904435 2521 0.79% 0.84% 0.84% 0 CEF: IPv4 proces
23 4992097923556810342 0 0.79% 2.19% 2.06% 0 IPC Seat Manager
59 734871282098971831 35 0.63% 0.36% 0.35% 0 VSIBC process
85 62082612 125072015 496 0.47% 0.39% 0.39% 0 ARP HA
142 64 88 727 0.47% 0.06% 0.01% 1 Virtual Exec
119 64308388 51281726 1254 0.39% 0.35% 0.34% 0 IPC LC Message H
305 74515368 598890534 124 0.31% 0.38% 0.39% 0 ADJ resolve proc
259 10693012 160818121 66 0.23% 0.22% 0.23% 0 cpf_process_tpQ
50 16860144 30408861 554 0.23% 0.31% 0.31% 0 Per-Second Jobs
544 10463088 458227631 22 0.23% 0.25% 0.23% 0 EIGRP-IPv4 Hello
323 14340962988403985 0 0.23% 0.24% 0.23% 0 Ethernet Msec Ti
63 293535481483051535 19 0.15% 0.18% 0.17% 0 Net Input
536 106743640 862439120 123 0.15% 0.31% 0.34% 0 IP SNMP
20 6754684 23766476 284 0.07% 0.07% 0.07% 0 IPC Periodic Tim
480 2331256 775147282 3 0.07% 0.08% 0.07% 0 PM Callback
409 1865596 732602509 2 0.07% 0.06% 0.07% 0 RADIUS
448 17654580 107475489 164 0.07% 0.06% 0.07% 0 RPC online_diag_
128 19363256 6869918 2818 0.07% 0.08% 0.07% 0 Compute load avg
288 27000228 72392700 372 0.07% 0.12% 0.12% 0 esw_vlan_stat_pr
537 45179880 435838478 103 0.07% 0.13% 0.14% 0 PDU DISPATCHER
391 9717984 11896836 816 0.07% 0.04% 0.05% 0 HIDDEN VLAN Proc
02-08-2017 07:08 AM
so you could have a culprit dhcp device causing that high DHCPD process or do you have interfaces with multiple helper addresses set per interface ?
There is a way of capturing traffic going to the cpu to see what the cause is if its a suspect device , if your not familiar it you could ask TAC to run it
https://supportforums.cisco.com/document/59956/troubleshooting-netdr-capture-sup7206500
what version of code are running currently on the VSS ?
This is also very good doc on things to check when seeing high cpu in 6500 to make sure you don't have set that can cause issues too
https://supportforums.cisco.com/document/59926/troubleshooting-high-cpu-6500-sup720
are you seeing anything in logs as well ?
02-08-2017 10:58 AM
ok thank you very much
Now what are the appropriate cpu levels for a 6500 switch
Ej:
0-60% Normal
60-80 % warning
80-100 % critical
Please some cisco document that indicates this since I need to back up with the client
02-08-2017 07:33 AM
Hi,
It seems you have a large amount of DHCP traffic running through the switch.
DHCPD could go high when multiple SVI have IP helper addresses configured in them.
As all the DHCP broadcasts are handled by CPU.
check with following if you are seeing a frequent increase.
show
if
you can check with taking a
https://supportforums.cisco.com/document/59956/troubleshooting-netdr-capture-sup7206500
see if you see any specific host sending excessive broadcasts.
PS: sorry about the endorsement, clicked by mistake
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