Diagnostic Monitoring is not implemented on Cisco IE-3300

[MJ666]

Hi,

When I run #sh inter tengig1/2 detail

I got the output "Diagnostic Monitoring is not implemented"

With the same command on tenig1/1, i receive information on the temp, voltage, Current, Optical Tx..

[balaji.bandi]

its all depends on what optic installed

can you post both the interface as below below :

show version

sh inter tengig1/1 trans

sh inter tengig1/2 trans

sh inter tengig1/1

sh inter tengig1/2

[MJ666]

SW#sh ve
Cisco IOS XE Software, Version 17.12.03
Cisco IOS Software [Dublin], IE3x00 Switch Software (IE3x00-UNIVERSALK9-M), Version 17.12.3, RELEASE SOFTWARE (fc7)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2024 by Cisco Systems, Inc.
Compiled Wed 20-Mar-24 15:41 by mcpre

Cisco IOS-XE software, Copyright (c) 2005-2024 by cisco Systems, Inc.
All rights reserved. Certain components of Cisco IOS-XE software are
licensed under the GNU General Public License ("GPL") Version 2.0. The
software code licensed under GPL Version 2.0 is free software that comes
with ABSOLUTELY NO WARRANTY. You can redistribute and/or modify such
GPL code under the terms of GPL Version 2.0. For more details, see the
documentation or "License Notice" file accompanying the IOS-XE software,
or the applicable URL provided on the flyer accompanying the IOS-XE
software.

ROM: IOS-XE ROMMON
BOOTLDR: Version 8.1.4 [RELEASE SOFTWARE] crashkernel=64M
SEFEMG02 uptime is 4 weeks, 2 days, 1 hour, 16 minutes
Uptime for this control processor is 4 weeks, 2 days, 1 hour, 17 minutes
System returned to ROM by power-on
System restarted at 12:04:49 CEST Tue Sep 17 2024
System image file is "flash:ie3x00-universalk9.17.12.03.SPA.bin"
Last reload reason: power-on

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Technology Package License Information:

------------------------------------------------------------------------------
Technology-package Technology-package
Current Type Next reboot
------------------------------------------------------------------------------
network-essentials Smart License network-essentials
None Subscription Smart License None

Smart Licensing Status: Smart Licensing Using Policy

cisco IE-3300-8T2X (ARM) processor (revision V04) with 629127K/6147K bytes of memory.
Processor board ID
2 Virtual Ethernet interfaces
8 Gigabit Ethernet interfaces
2 Ten Gigabit Ethernet interfaces
32768K bytes of non-volatile configuration memory.
3963592K bytes of physical memory.
523264K bytes of crashinfo at crashinfo:.
1684480K bytes of Flash at flash:.
3883008K bytes of sdflash at sdflash:.

Base Ethernet MAC Address : a4:4c:80:b9:66:a3
Motherboard Assembly Number : 77-305040-08
Motherboard Serial Number :
Model Revision Number : V04
Motherboard Revision Number : 4
Model Number : IE-3300-8T2X
System Serial Number :
Top Assembly Part Number : 99-741852-07
Top Assembly Revision Number : D1
System FPGA version : 0.89.2
CIP Serial Number : 0xAX655A1
SKU Brand Name : Cisco

Configuration register is 0x102

SW#
SW#sh inter tengig1/1 transceiver
ITU Channel not available (Wavelength not available),
Transceiver is internally calibrated.
If device is externally calibrated, only calibrated values are printed.
++ : high alarm, + : high warning, - : low warning, -- : low alarm.
NA or N/A: not applicable, Tx: transmit, Rx: receive.
mA: milliamperes, dBm: decibels (milliwatts).

Optical Optical
Temperature Voltage Current Tx Power Rx Power
Port (Celsius) (Volts) (mA) (dBm) (dBm)
--------- ----------- ------- -------- -------- --------
Te1/1 48.7 3.23 6.5 -5.2 -5.2

SW#sh inter tengig1/2 transceiver
Diagnostic Monitoring is not implemented.

SW#
SW#sh inter tengig1/2
TenGigabitEthernet1/2 is up, line protocol is up (connected)
Hardware is Ten Gigabit Ethernet, address is b44c.90b6.55a2 (bia b44c.90b6.55a2)
Description: Po1 zu SHFERG02 Gi2/0/2
MTU 1500 bytes, BW 1000000 Kbit/sec, DLY 10 usec,
reliability 255/255, txload 1/255, rxload 1/255
Encapsulation ARPA, loopback not set
Keepalive set (10 sec)
Full-duplex, 1000Mb/s, link type is auto, media type is 1000BaseSX
input flow-control is off, output flow-control is unsupported
ARP type: ARPA, ARP Timeout 04:00:00
Last input 00:00:09, output 00:00:07, output hang never
Last clearing of "show interface" counters never
Input queue: 0/375/0/0 (size/max/drops/flushes); Total output drops: 0
Queueing strategy: fifo
Output queue: 0/40 (size/max)
5 minute input rate 22000 bits/sec, 30 packets/sec
5 minute output rate 53000 bits/sec, 31 packets/sec
67944819 packets input, 6314838103 bytes, 0 no buffer
Received 2619997 broadcasts (2569955 multicasts)
0 runts, 0 giants, 0 throttles
0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored
0 watchdog, 2569955 multicast, 0 pause input
0 input packets with dribble condition detected
50165576 packets output, 10465295758 bytes, 0 underruns
Output 228653 broadcasts (0 multicasts)
0 output errors, 0 collisions, 3 interface resets
0 unknown protocol drops
0 babbles, 0 late collision, 0 deferred
0 lost carrier, 0 no carrier, 0 pause output
0 output buffer failures, 0 output buffers swapped out
SW#
SW#sh inter tengig1/1
TenGigabitEthernet1/1 is up, line protocol is up (connected)
Hardware is Ten Gigabit Ethernet, address is b44c.90b6.55a1 (bia b44c.90b6.55a1)
Description: Po1 zu SHFERG02 Gi1/0/2
MTU 1500 bytes, BW 1000000 Kbit/sec, DLY 10 usec,
reliability 255/255, txload 1/255, rxload 1/255
Encapsulation ARPA, loopback not set
Keepalive set (10 sec)
Full-duplex, 1000Mb/s, link type is auto, media type is 1000BaseSX
input flow-control is off, output flow-control is unsupported
ARP type: ARPA, ARP Timeout 04:00:00
Last input 00:00:08, output 00:00:07, output hang never
Last clearing of "show interface" counters never
Input queue: 0/375/0/0 (size/max/drops/flushes); Total output drops: 0
Queueing strategy: fifo
Output queue: 0/40 (size/max)
5 minute input rate 11000 bits/sec, 11 packets/sec
5 minute output rate 20000 bits/sec, 22 packets/sec
34057920 packets input, 4181211160 bytes, 0 no buffer
Received 482778 broadcasts (482761 multicasts)
0 runts, 0 giants, 0 throttles
0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored
0 watchdog, 482761 multicast, 0 pause input
0 input packets with dribble condition detected
78003618 packets output, 13637946986 bytes, 0 underruns
Output 229365 broadcasts (0 multicasts)
0 output errors, 0 collisions, 2 interface resets
0 unknown protocol drops
0 babbles, 0 late collision, 0 deferred
0 lost carrier, 0 no carrier, 0 pause output
0 output buffer failures, 0 output buffers swapped out

ALARM CONTACT 1
Status: not asserted
Description: external alarm contact 1
Severity: minor
Trigger: closed
ALARM CONTACT 2
Status: not asserted
Description: external alarm contact 2
Severity: minor
Trigger: closed

Supervisor Temperature Value: 51 C
Temperature State: GREEN

System Temperature thresholds
-------------------------------
Minor Threshold : 80 C (Yellow)
Major Threshold : 90 C (Red)
Critical Threshold : 96 C

Pwr Supply Type Status

------------------------------------
POWER SUPPLY-A DC OK

POWER SUPPLY-B DC Alarm Disabled

SW#show interfaces transceiver detail
mA: milliamperes, dBm: decibels (milliwatts), NA or N/A: not applicable.
++ : high alarm, + : high warning, - : low warning, -- : low alarm.
A2D readouts (if they differ), are reported in parentheses.
The threshold values are calibrated.

High Alarm High Warn Low Warn Low Alarm
Temperature Threshold Threshold Threshold Threshold
Port (Celsius) (Celsius) (Celsius) (Celsius) (Celsius)
--------- ----------------- ---------- --------- --------- ---------
Te1/1 48.6 90.0 85.0 -5.0 -10.0

High Alarm High Warn Low Warn Low Alarm
Voltage Threshold Threshold Threshold Threshold
Port (Volts) (Volts) (Volts) (Volts) (Volts)
--------- ----------------- ---------- --------- --------- ---------
Te1/1 3.23 3.60 3.50 3.10 3.00

High Alarm High Warn Low Warn Low Alarm
Current Threshold Threshold Threshold Threshold
Port Lane (milliamperes) (mA) (mA) (mA) (mA)
--------- ---- --------------- ---------- --------- --------- ---------
Te1/1 N/A 6.5 15.0 12.0 2.0 1.0

Optical High Alarm High Warn Low Warn Low Alarm
Transmit Power Threshold Threshold Threshold Threshold
Port Lane (dBm) (dBm) (dBm) (dBm) (dBm)
--------- ---- --------------- ---------- --------- --------- ---------
Te1/1 N/A -5.2 0.0 -3.0 -9.5 -13.5

Optical High Alarm High Warn Low Warn Low Alarm
Receive Power Threshold Threshold Threshold Threshold
Port Lane (dBm) (dBm) (dBm) (dBm) (dBm)
--------- ---- --------------- ---------- --------- --------- ---------
Te1/1 N/A -5.2 3.0 0.0 -17.0 -21.0

[balaji.bandi]

it does not show that is the module here on 1/2

Full-duplex, 1000Mb/s, link type is auto, media type is 1000BaseSX

Diagnostic Monitoring is not implemented. - i am thinking this is not have DOM compatable.

check the inventory - show inventory (see what SFP installed on 1/2)

check this thread similar issue :

https://community.cisco.com/t5/switching/diagnostic-monitoring-is-not-implemented-error/td-p/4564461

[Ramblin Tech]

Best guess is that the optic inserted into te1/2 does not support DOM. Verify with its vendor that DOM is supported in that optic. If that vendor is Cisco and DOM support is claimed for that optic in your current IOS version running on the IE-3300, open a TAC case.

If the optic is non-Cisco, TAC will ask you to replace the optic with a Cisco-branded one to verify DOM operation in te1/2. If the Cisco-branded optic does provide DOM info, then you are on your own with the non-Cisco optic. Cisco TAC typically does not troubleshoot non-Cisco optics in cases where Cisco optics function correctly (you might get them to troubleshoot if you can provide evidence that the IE-3300 is not complying with the IEEE PHY and/or MSA for that optic).

[Leo Laohoo]

Post the complete output to the command "sh inventory".

[MJ666]

SW#sh inventory
NAME: "Chassis", DESCR: "IE-3300-8T2X Expandable Non-PoE Chassis"
PID: IE-3300-8T2X , VID: V04 , SN: FCW2816Y2RW

NAME: "Supervisor", DESCR: "IE-3300 Expandable System: 2 Port 10G SFP + 8 Port GE Copper"
PID: IE-3300-8T2X , VID: V04 , SN: FCW2816Y2RW

NAME: "TenGigabitEthernet1/1", DESCR: "1000BaseSX SFP"
PID: GLC-SX-MMD , VID: V01 , SN: FNS203114AV

NAME: "TenGigabitEthernet1/2", DESCR: "1000BaseSX SFP"
PID: GLC-SX-MMD , VID: V01 , SN: FNS2031149J

[Leo Laohoo]

I think this feature is not enabled.  

[MJ666]

can it be activated?
could it be defective?
How could I check pls

[Leo Laohoo]

---

@MJ666 wrote:
can it be activated?

---

No, this feature is not enabled on the software side.

[MJ666]

The diagnostics module might be down

I'm planning to change the SFP modules on the Switch

[balaji.bandi]

NAME: "TenGigabitEthernet1/2", DESCR: "1000BaseSX SFP"
PID: GLC-SX-MMD , VID: V01 , SN: FNS2031149J

If you have spare SFP Module new one repalce and check GLC-SX-MMD= 

[MJ666]

how can i then proceed with diagnostic module troubleshooting before replacement?

[marce1000]

 - Some of these commands may also work on your platform :
           https://www.optcore.net/show-interface-transceiver-details/?srsltid=AfmBOorEXvikTBKYE8k2GMSHFpPfR31BI2LGFLSwaMOLxttCTM4PBD5l#h-show-transceiver-details-on-cisco-switches

 M.

[BrianSekleckiGE]

To ensure that you buy/source an SFP that supports DOM, always try to buy the -RGD variant of the SFP (Industrial Temperature Range).  If it is meant to be used in an IOT environment, it will need the extended temperature range, and it will need DOM (bad quality fiber)

Always check the TMG matrix: https://tmgmatrix.cisco.com/