Error when trying to install IOS XE 17.0.03 on a C9300-48-UXM-E

[bdgarcia@gmail.com]

I am trying to upgrade a C9300-48-UXM-E from IOS XE 16.12.03a to IOS XE 17.03.03.

I have followed all of the prerequisites and when I issue the following command:

request platform software package install switch all file flash:cat9k_iosxe.17.03.03.SPA.bin auto-copy 

I get the following error:

--- Starting install local lock acquisition on switch 1 ---
Finished install local lock acquisition on switch 1

FAILED: Cannot determine list of packages for installation.
C9300_Stack_Member_3#

I have searched and I cannot find any referral to this error let alone determining it's cause.

Any help would be greatly apprciated.

[Leo Laohoo]

Use the "force" option.

[bdgarcia@gmail.com]

force option makes no difference.

Thx

Bryan

[Leo Laohoo]

1. Please show us the exact syntax used. 
2. Post the complete output to the following commands: 

dir
sh boot

[Mohsin Alam]

Try installing for 1 switch at a time also can you try the new auto-copy command and see if it helps?

## Make sure to mark post as helpful, If it resolved your issue. ##

[bdgarcia@gmail.com]

Hi Mohsiala,

I am only doing this on a non stack switch to test the upgrade before updating the stack and then adding this switch to the stack.

Thx

Bryan

[bdgarcia@gmail.com]

Also, I am not sure what you mean by the new auto-copy command.   I am using the auto-copy parameter.

 What is this error trying to tell me?

[balaji.bandi]

what is the exiting installation bundle or install mode?

just to clarify are you doing upgrade standalone or stack "why i have asked - because "  C9300_Stack_Member_3

if you upgrading stack you need to use

request platform software package install switch all file flash:newimage.bin new auto-copy

[bdgarcia@gmail.com]

BB

This will be come the 3rd stack member but right now it is a single switch

Thx

Bryan

[balaji.bandi]

can you post show version and dir