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Beginner

Error while booting switch 2960X

Hello,

I've upgraded a Cisco switch 2960X from 15.2(2)E7 to 15.2.(4)E8 and after reloading the switch, it stucks at step :

 

***********************************
Cisco IOS Software, C2960X Software (C2960X-UNIVERSALK9-M), Version 15.2(4)E8, RELEASE SOFTWARE (fc3)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2019 by Cisco Systems, Inc.
Compiled Fri 15-Mar-19 10:55 by prod_rel_team
Initializing flashfs...
Using driver version 4 for media type 1
mifs[7]: 12 files, 1 directories
mifs[7]: Total bytes     : 1806336
mifs[7]: Bytes used      : 833536
mifs[7]: Bytes available : 972800
mifs[7]: mifs fsck took 1 seconds.
mifs[7]: Initialization complete.

mifs[8]: 2 files, 1 directories
mifs[8]: Total bytes     : 3870720
mifs[8]: Bytes used      : 1213440
mifs[8]: Bytes available : 2657280
mifs[8]: mifs fsck took 0 seconds.
mifs[8]: Initialization complete.

mifs[9]: 5 files, 1 directories
mifs[9]: Total bytes     : 258048
mifs[9]: Bytes used      : 8192
mifs[9]: Bytes available : 249856
mifs[9]: mifs fsck took 0 seconds.
mifs[9]: Initialization complete.

mifs[10]: 5 files, 1 directories
mifs[10]: Total bytes     : 258048
mifs[10]: Bytes used      : 8192
mifs[10]: Bytes available : 249856
mifs[10]: mifs fsck took 0 seconds.
mifs[10]: Initialization complete.

mifs[11]: 655 files, 20 directories
mifs[11]: Total bytes     : 122185728
mifs[11]: Bytes used      : 51736576
mifs[11]: Bytes available : 70449152
mifs[11]: mifs fsck took 0 seconds.
mifs[11]: Initialization complete.

...done Initializing flashfs.
Checking for Bootloader upgrade..
Boot Loader upgrade not needed(v)


FIPS: Flash Key Check : Begin
FIPS: Flash Key Check : End, Not Found, FIPS Mode Not Enabled

POST: MA BIST : Begin
POST: MA BIST : End, Status Passed

POST: TCAM BIST : Begin
POST: TCAM BIST : End, Status Passed

POST: ACT2 Authentication : Begin
POST: ACT2 Authentication : End, Status Passed

Then, from the ROMON, I've booted on the old Ios 15.2(2)E7 and the switch stucks at the same step.

Is it dead ?

 

Thank you for your support.

 

Fred.

4 REPLIES 4
VIP Advocate

Re: Error while booting switch 2960X

Hi,

There is no major event noticed in the given logs. Can you share complete boot logs and Have you tried with different ISO versions?

I advise to download the same version again from the Cisco website and verify the MD5 value of the image with the Cisco website and try again.

Regards,
Deepak Kumar,
Don't forget to vote and accept the solution If this comment will make help you!
Beginner

Re: Error while booting switch 2960X

Hi Kumar, I cant' provide complete logs now, I'm not on site.

But as you said, there isn't any usual event and it's the same logs when I boot on both IoS version.

 

I've checked the MD5 hash before upgrading switch, it was correct.

VIP Advocate

Re: Error while booting switch 2960X

Hi,

As said we need more logs to find out the real issues.

Regards,
Deepak Kumar,
Don't forget to vote and accept the solution If this comment will make help you!
Hall of Fame Community Legend

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