01-04-2015 06:02 AM - edited 03-07-2019 10:04 PM
Dear All
we are facing following error while configuring HWIC-2FE in cisco router 3845,
IOS version is: 12.4(24)T7
here is the error message when i did "Sh diag"
WIC Slot 2:
Failed Identification Test [ 7/0 ]
2 Port FE HWIC
Hardware Revision : 2.0
Top Assy. Part Number : 800-33018-01
Part Number : 73-12949-01
Unknown Field (type 008A): 41 30 00 00
Deviation Number : 0-0
Fab Version : 03
PCB Serial Number : FOC17010BWF
RMA Test History : 00
RMA Number : 0-0-0-0
RMA History : 00
Product (FRU) Number : HWIC-2FE
Version Identifier : V02
CLEI Code : COUIAFUCAB
Base MAC Address : 0000.0c4f.3100
MAC Address block size : 2
Connector Type : 01
01-04-2015 08:19 AM
Your IOS version certainly supports the HWIC-2FE (minimum 12.4.20T required) so that's not a problem. I've seen this before with bad cards and/or HWIC slots. Are you getting the same error no matter which slot you're installing the HWIC into?
01-04-2015 12:30 PM
No i did not check it in another port but checked in one port only
01-04-2015 01:35 PM
Give it a try in another slot and see if you get the same results?
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