02-29-2012 10:39 AM - edited 03-07-2019 05:16 AM
https://tools.cisco.com/SWIFT/Licensing/LicenseAdminServlet/checkStatus
Hello,
I am going to above URL to try to lookup the details of an existing active permanent license details. The page asked to enter PID, Serial number and Device Credentials. I know my UID so I can enter PID and Serial number. Does anyone know what is the field Device Credentials is looking for?
thanks,
Joyce
02-29-2012 12:14 PM
Just to update the link,
https://tools.cisco.com/SWIFT/Licensing/LicenseAdminServlet/licenseLookup
this is the link that I was trying to go to look up an existing active license that I have activated some time in the past. I was not sure what information to enter the "Device Credentials" that the site is looking for.
thanks,
Joyce
03-01-2012 07:11 AM
Joyce,
depends on what device you are looking at but Cisco Small Business Solutions usually in the GUI it's under the license Management and their should be tab for device credentials
Cisco Small Business Solutions
WRV210
WRVS4400N
RVS4000
RV110w
RV120W
RV220W
RV0xx
SA5xx
SRP5xx
Enterprise Small Business include
Cisco 500 series
Cisco 800 series
Cisco 1900 series
Cisco 2900 Series
ASA500's
If requesting information for Enterprise Small Business then you'll need to call tac.
Jasbryan
03-01-2012 07:27 AM
I know my router is a 3945. The website asked for 3 fields to fill. I know the first two (PID and serial number). I just don't know the 3rd field called "device credentials" and what kind of information that field is looking for? There is no description nor example on the page to describe it. I know my PAK number, PID, serial number. I have access to the router and my "data" license is active and permanent. I simply go to that URL that it says it can "look up your license" and so I just want to enter my current license to view what's in it.
I am only referring to the URL, not license manager.
https://tools.cisco.com/SWIFT/Licensing/LicenseAdminServlet/licenseLookup
thanks,
Joyce
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