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Beginner

Get blank screen after I put in user/pass!!

I am connecting to my router wirelessly and I can ping it, but when I put in the ip address in either mozilla or ie, I get the authentication pop up, but then I get a blank screen after I authenticate (bottom status says done).  I am trying to get in so I can put my Kindle's info in for me to connect to my home network wirelessly (anyone know how to find the Kindle's ip/mac address?).  Please help!  I've never had my system not let me in!

3 REPLIES 3
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Beginner

What kind of router you have?


Did you try configure it from a wired port? If is an IOS router  the MAC address will show up on the interface is connected.

You can try clearing the browser cache too.

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Beginner

Try using multiple browsers to eliminate this being an issue.

Regards,

Jimmy

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It seems to be a java problem. I would check if it is up to date or try reinstalling it. If it is an older version of sdm on the device it only likes older versions of java.

Sent from Cisco Technical Support iPhone App

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