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Beginner

Graphic peaks in monitoring software (PRTG) C9200

Hi everyone! I recently migrated all my old switches to the 9200 platform, but I was affected by this bug...

https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvs27296

Use PRTG, when monitoring any interface with SNMP spikes are generated, I have an open case with no solution for this bug.

Cisco 9200 SNMP Traffic Sensor.png

 

Cisco 9200 SNMP Traffic Sensor - another port.png
Anyone with this problem? any ideas? 

 

Regards

7 REPLIES 7
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Hall of Fame Community Legend

Re: Graphic peaks in monitoring software (PRTG) C9200

And what firmware is the switch running on?
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Beginner

Re: Graphic peaks in monitoring software (PRTG) C9200

thanks for answering Leo,  in all 16.12.01

 

regards.

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Hall of Fame Community Legend

Re: Graphic peaks in monitoring software (PRTG) C9200

Please try 16.12.2 and see if this improve things.
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Beginner

Re: Graphic peaks in monitoring software (PRTG) C9200

Hello! I upgraded to 16.12.2, it didn't work, the problem continues...

 

Regards.

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Hall of Fame Community Legend

Re: Graphic peaks in monitoring software (PRTG) C9200

Wait ... Are those CPU or Memory?
Looking at the "spike", 15% CPU is very, very low. What exactly is the problem?
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Beginner

Re: Graphic peaks in monitoring software (PRTG) C9200


@Leo Laohoo wrote:
Wait ... Are those CPU or Memory?
Looking at the "spike", 15% CPU is very, very low. What exactly is the problem?

It is not CPU or Memory, they are Mbit/s. PRTG monitoring interfaces where my IP transits are connected.
The problem is this, this is a capture of when I monitored an interface with my old TpLink switchesCapture.PNG

 

and this is the same interface after migrating to 9200

Untitled.png

when I do SNMP queries ifHCOutOctets and ifHCInOctets counter's to 9200, it generates symmetric peaks in the graphs, depending on the scan interval the peaks are positive or negative, as you can see..

Cisco 9200 SNMP Traffic Sensor.PNG

 

the TAC closed yesterday my case attributing the problem to this bug 

https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvs27296

Saying that I could only wait for the engineers to solve the problem, all my choice is affected since video streaming monitoring and I need the graphics to be taken.

I am very disappointed with the 9200 platform, today when I arrived at my work I was surprised that the counters of a port-channel interface stopped working on another switch

Port-channel3 is up, line protocol is up (connected) 
  Hardware is EtherChannel, address is 5c5a.c786.f801 (bia 5c5a.c786.f801)
  Description: TO_ASR_HSI_EDGE_1_HSI_PUBLIC_OUT
  MTU 1500 bytes, BW 2000000 Kbit/sec, DLY 10 usec, 
     reliability 255/255, txload 1/255, rxload 1/255
  Encapsulation ARPA, loopback not set
  Keepalive set (10 sec)
  Full-duplex, 1000Mb/s, link type is auto, media type is N/A
  input flow-control is on, output flow-control is unsupported 
  Members in this channel: Gi1/0/1 Gi1/0/2 
  ARP type: ARPA, ARP Timeout 04:00:00
  Last input never, output 00:00:00, output hang never
  Last clearing of "show interface" counters 04:27:35
  Input queue: 0/2000/0/0 (size/max/drops/flushes); Total output drops: 0
  Queueing strategy: fifo
  Output queue: 0/40 (size/max)
  5 minute input rate 0 bits/sec, 0 packets/sec
  5 minute output rate 0 bits/sec, 0 packets/sec
     0 packets input, 0 bytes, 0 no buffer
     Received 0 broadcasts (0 multicasts)
     0 runts, 0 giants, 0 throttles 
     0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored
     0 watchdog, 0 multicast, 0 pause input

Sorry for the long post, I'm frustrated.

Regards

 

 

 

 

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Hall of Fame Community Legend

Re: Graphic peaks in monitoring software (PRTG) C9200

Ok, let's do something really, really stupid ...
If you've tried 16.12.2 and it didn't work, downgrade to the latest 16.6.X.
If this doesn't work, upgrade to the latest 16.9.X.
Give that a whirl.
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