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ip phones stuck in "registering"

Wassim Aouadi
Level 4
Level 4

Hi,

We have a couple of 7911 that get stuck in Registering, each monday. During the week, no user reports the problem. But after the weekend, we get ready to hear complaints from our collegues.

The same phones often experience this issue, although the other phones report no problems.

The problem is temporarily solved when we issue "shut/no shut" on switch ports.

Any idea?

Thanks

--

phone firmware version: SCCP11.8-5-2S

Interface configuration:

interface FastEthernet1/0/27

description ** user ***

switchport access vlan 12

switchport mode access

switchport voice vlan 2222

switchport port-security maximum 2

switchport port-security

switchport port-security violation restrict

switchport port-security mac-address sticky

switchport port-security mac-address sticky 0026.5537.737e

switchport port-security mac-address sticky 64a0.e715.37cd vlan voice

ip access-group ACL_VLAN12 in

priority-queue out

mls qos trust cos

spanning-tree portfast

spanning-tree bpduguard enable

end

1 Reply 1

Abzal
Level 7
Level 7

Hi,

Have you tried this troubleshooting steps.

http://www.cisco.com/en/US/products/hw/phones/ps379/products_tech_note09186a008009485a.shtml

Please rate helpful posts.

Best regards,
Abzal
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