cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Announcements

Community Helping Community

1620
Views
0
Helpful
3
Replies
Beginner

module switch WS-X6748-GE-TX fail diagnostic test

Recently, one WS-X6748-GE-TX in  the switch 6509E suddently automatic reset every 10 minutes around 3 times.

We have to change server which connect to the module to another one.

After that we do some test:

1) when we reset module, we get :

00:00:27: %SYS-DFC1-5-RESTART: System restarted --

Cisco IOS Software, c6lc2 Software (c6lc2-SP-M), Version 12.2(33)SXH4, RELEASE SOFTWARE (fc1)

Technical Support: http://www.cisco.com/techsupport

Copyright (c) 1986-2008 by Cisco Systems, Inc.

Compiled Mon 10-Nov-08 08:30 by prod_rel_team

00:00:27: DFC1: Currently running ROMMON from S (Gold) region

Oct 18 11:13:42.231 GMT: %DIAG-SP-6-RUN_MINIMUM: Module 1: Running Minimal Diagnostics...

Oct 18 11:14:07.965 GMT: %DIAG-SP-6-DIAG_OK: Module 1: Passed Online Diagnostics

Oct 18 11:14:08.437 GMT: %OIR-SP-6-DOWNGRADE_EARL: Module 1 DFC installed is not identical to system PFC and will perform at current system operating mode.

Oct 18 11:14:33.853 GMT: %SNMP-5-MODULETRAP: Module 1 [Up] Trap

Oct 18 11:14:33.857 GMT: %OIR-SP-6-INSCARD: Card inserted in slot 1, interfaces are now online

I do some search and "

OIR-SP-6-DOWNGRADE_EARL" should be OK  ->

https://supportforums.cisco.com/docs/DOC-5156

2) we do some show diagnostic command

S6509-02#sh diagnostic events module 1 ?

  |  Output modifiers

  <cr>

S6509-02#sh diagnostic events module 1

Diagnostic events (storage for 500 events, 32 events recorded)

Event Type (ET): I - Info, W - Warning, E - Error

Time Stamp         ET [Card] Event Message

------------------ -- ------ --------------------------------------------------

10/14 10:38:07.853 E  [1]    online_diag_flush_pak_queue: flushing a packet fr

                             om [1/13] when testing [1/-1/13]

10/14 10:38:15.913 E  [1]    online_diag_flush_pak_queue: flushing a packet fr

                             om [1/37] when testing [1/-1/37]

10/14 10:38:29.057 I  [1]    Diagnostics Passed

10/14 10:48:13.707 E  [1]    TestSynchedFabChannel Failed

10/14 10:48:13.707 E  [1]    test_synched_fabchan_health[1]: diag_get_fabric_s

                             tatus failed

10/14 10:48:13.711 E  [1]    diag_pf_const2_test_has_failed[1/-1]: reg_invoke_

                             diag_get_test_attribute_by_name failed

10/14 10:49:55.949 E  [1]    check_ether_packet [1/45]: newpak is NULL!

10/14 10:50:06.881 I  [1]    Diagnostics Passed

10/18 11:14:07.961 I  [1]    Diagnostics Passed

10/18 11:14:38.433 E  [1]    TestErrorCounterMonitor: ID:48 IN:1 PO:255 RE:84

                             RM:255 DV:65535 EG:2 CF:1 TF:1

S6509-02#sh diagnostic events module 2

Diagnostic events (storage for 500 events, 32 events recorded)

Event Type (ET): I - Info, W - Warning, E - Error

Time Stamp         ET [Card] Event Message

------------------ -- ------ --------------------------------------------------

10/14 10:39:31.577 E  [2]    online_diag_flush_pak_queue: flushing a packet fr

                             om [2/13] when testing [2/-1/13]

10/14 10:39:35.585 E  [2]    online_diag_flush_pak_queue: flushing a packet fr

                             om [2/25] when testing [2/-1/25]

10/14 10:39:51.733 I  [2]    Diagnostics Passed

10/14 10:40:22.217 E  [2]    TestErrorCounterMonitor: ID:48 IN:1 PO:255 RE:21

                             RM:255 DV:2 EG:2 CF:1 TF:1

We have WS-X6748-GE-TX in both slot 1 and slot, and we see differrent result from same command, some test fail with module 1.

I would appreciate your help

duyen.

3 REPLIES 3
Beginner

module switch WS-X6748-GE-TX fail diagnostic test

Hi,

How many supervisors do you have in the chassis?

Check if you can switch between the active and standby supervisor. Then check the Diag Test Results for both modules.

Hope his helps.

Beginner

module switch WS-X6748-GE-TX fail diagnostic test

hi,

we have two Sup, could you explain the problem

thank you

Duyen.

Highlighted
Beginner

module switch WS-X6748-GE-TX fail diagnostic test

Hi Duyen,

We have observed some fabric tests fail on certain modules. After switching between Active and Standby SUP the diagnostic tests did not fail.

We could not conclude the exact reason for the behavior, but the problem was attributed to some misbehavior on the active SUP.

CreatePlease to create content
Content for Community-Ad