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Nexus9000 had a reset unexpected, Reset Reason (SW): Unknown

the nexus is restarted and the reason is unknown

 

show commands:

 

Nexus9000# show logging onboard internal reset-reason
----------------------------
Module: 1
----------------------------
Last log in OBFL was written at time Tue Apr 3 10:14:44 2018

 

Reset Reason for this card:
Image Version : 6.1(2)I3(4b)
Reset Reason (LCM): Unknown (0) at time Sun Apr 1 04:54:58 2018
Reset Reason (SW): Unknown (0)
Reset Reason (HW): Module PowerCycled (112) at time Sun Apr 1 04:54:58 2018


Reset Reason for this card:
Image Version : 6.1(2)I3(4b)
Reset Reason (LCM): Unknown (0) at time Sun Apr 1 04:53:20 2018
Reset Reason (SW): Unknown (0)
Reset Reason (HW): Module PowerCycled (112) at time Sun Apr 1 04:53:20 2018
Last log in OBFL was written at time Sun Apr 1 04:24:56 2018

Last log in OBFL was written at time Sat Mar 31 22:13:39 2018


Nexus9000# show system uptime
System start time: Sun Apr 1 05:07:49 2018
System uptime: 2 days, 5 hours, 25 minutes, 48 seconds
Kernel uptime: 2 days, 5 hours, 26 minutes, 19 seconds

 

Nexus9000#show version

Software
BIOS: version 07.17
NXOS: version 6.1(2)I3(4b)
BIOS compile time: 09/10/2014
NXOS image file is: bootflash:///n9000-dk9.6.1.2.I3.4b.bin
NXOS compile time: 6/30/2015 22:00:00 [07/01/2015 00:16:11]


Hardware
cisco Nexus9000 C9372TX chassis
Intel(R) Core(TM) i3-3227U C with 16402544 kB of memory.
Processor Board ID SAL1926HXGN

Device name: Nexus9000
bootflash: 51496280 kB
Kernel uptime is 1 day(s), 9 hour(s), 48 minute(s), 9 second(s)

Last reset
Reason: Unknown
System version: 6.1(2)I3(4b)
Service:

plugin
Core Plugin, Ethernet Plugin

Active Packages:

Nexus9000# show system reset-reason
----- reset reason for module 1 (from Supervisor in slot 1) ---
1) No time
Reason: Unknown
Service:
Version: 6.1(2)I3(4b)
2) No time
Reason: Unknown
Service:
Version: 6.1(2)I3(4b)
3) No time
Reason: Unknown
Service:
Version: 6.1(2)I3(4b)
4) No time
Reason: Unknown
Service:
Version: 6.1(2)I3(4b)

 

I only have the reason for hw "Module PowerCycled 112" 

but what does mean?

 

1 Reply 1

Reza Sharifi
Hall of Fame
Hall of Fame

It appears that module 1 recycled and that caused the whole switch to go down.

You may want to open a tac ticket and send them the logs.

HTH

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