P1 License issue in switch stack

[vikrammurudkar7589]

Hi,

We are facing issue in license details in server switch, refer below screenshot. Any idea, how to proceed on this issue.

Regards,

Vikram Murudkar.

[Leo Laohoo]

Cisco Smart License (CSL) support is from 16.9.X up to 17.3.1.

Fixing it would be to use an IOS-XE version that does not support CSL.

[vikrammurudkar7589]

Hi Leo,

Currently, the iOS version installed is 16.12.3a on the C9200 series switch.

Regards,

Vikram

[Mohsin Alam]

follow the guide here:

https://www.cisco.com/c/en/us/td/docs/switches/lan/catalyst9200/software/release/16-12/configuration_guide/sys_mgmt/b_1612_sys_mgmt_9200_cg/cisco_smart_licensing_client.html

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[vikrammurudkar7589]

Hi Mohsiala,

Thanks for the reply.

We found that one of the switch stack(Wifi switch stack) with iOS-XE 17.3.3 have one perpetual license while the rest of the stack with 16.12.3a is showing unregistered.

Regards,

Vikram

[Mohsin Alam]

Yep, you just need to register your device with smart licensing portal and the issue will be resolved, The guide that i shared has all the necessary steps. 

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[vikrammurudkar7589]

Hi Mohsiala,

Thanks for the response.

But, can you suggest how come the issue wasn't reflected in the device which was upgraded to 17.3.3 version while the devices with 16.12.03a showed the above log? 

Note: We don't have a smart account for them.

So, the above thing is a mystery. Can you help out this?

Regards,

Vikram

[vikrammurudkar7589]

Contd... 

The above Wifi Switch (C9200) with iOS version 17.3.3 (ED) is showing the license installed as perpetual under #show license all, #show license summary.

While the devices kept on hold for upgradation with iOS version 16.12.03a is showing the unregistered.

This is causing a bit confusion.

Regards,

Vikram