Good afternoon colleagues,
I really need your help in this matter.
We have PTZ cameras brand AXIS. this cameras we use to monitor 24/7 a college. The company that monitor the cameras says that they are having drops of packets. The images have about 5 seconds delay.
#sh controllers cpu-interface
ASIC Rxbiterr Rxunder Fwdctfix Txbuflos Rxbufloc Rxbufdrain
-------------------------------------------------------------------------
ASIC0 0 0 0 0 0 0
ASIC1 0 0 0 0 0 0
HOL Fix Counts
--------------
No Fixes: 0 Added: 0 In Use: 0 Both: 0
CPU Heartbeat Statistics
Tx Success Tx Fail 1st Thr 2nd Thr Unthr RetryCtMax
---------- ---------- ---------- ---------- ---------- ----------
39771955 0 0 0 0 1
Rx Delay
0 1 2 3 4
---------- ---------- ---------- ---------- ----------
39771955 0 0 0 0
AddlDelay AdvanceCnt
---------- ----------
0 0
Rx Retries by RetryCount
0 1 2 3 4 5 6
---------- ---------- ---------- ---------- ---------- ---------- ----------
39771955 0 0 0 0 0 0
7 8 9
---------- ---------- ----------
0 0 0
AddlRetry
----------
0
cpu-queue-frames retrieved dropped invalid hol-block stray
----------------- ---------- ---------- ---------- ---------- ----------
rpc 224132378 0 0 0 0
stp 4607476 0 0 0 0
ipc 2293026 0 0 0 0
routing protocol 16888338 0 0 0 0
L2 protocol 2771003 0 0 0 0
remote console 0 0 0 0 0
sw forwarding 1841131 0 0 0 0
host 2435084 0 0 0 0
broadcast 7714749 0 0 0 0
cbt-to-spt 0 0 0 0 0
igmp snooping 13417414 0 0 0 0
icmp 0 0 0 0 0
logging 0 0 0 0 0
rpf-fail 0 0 0 0 0
dstats 64032366 0 0 0 0
cpu heartbeat 39771955 0 0 0 0
-------Supervisor ASIC exception status-------
Receive overrun 00000000 Transmit overrun 00000000
FrameSignatureErr 00000000
BadFrameErr 00000000 LenExceededErr 00000000
BadJumboSegments 00000000
-------PCIe Supervisor Rx Registers-------
DescriptorTableOffset 1D2C0000
q_num start end count current pop q_size stats disable
0 0x8000 0x81F3 0x0000 0x817A 0x0001 0x01F4 0x0000 0
1 0x81F4 0x8273 0x0000 0x8268 0x0001 0x0080 0xEAEB 0
2 0x8274 0x82F3 0x0000 0x8296 0x0001 0x0080 0x0000 0
3 0x82F4 0x8373 0x0000 0x8306 0x0001 0x0080 0x0000 0
4 0x8374 0x83F3 0x0000 0x83AF 0x0001 0x0080 0x0000 0
5 0x83F4 0x8433 0x0000 0x83F4 0x0000 0x0040 0x0000 0
6 0x8434 0x84B3 0x0000 0x849F 0x0001 0x0080 0x0000 0
7 0x84B4 0x8533 0x0000 0x84C0 0x0001 0x0080 0x0000 0
8 0x8534 0x8573 0x0000 0x8571 0x0001 0x0040 0x0000 0
9 0x0000 0x0000 0x0000 0x0000 0x0000 0x0000 0x0000 1
10 0x8584 0x85C3 0x0000 0x858A 0x0001 0x0040 0x0000 0
11 0x85C4 0x85D3 0x0000 0x85C4 0x0000 0x0010 0x0000 0
12 0x85D4 0x8633 0x0000 0x85D4 0x0008 0x0060 0x0000 0
13 0x0000 0x0000 0x0000 0x0000 0x0000 0x0000 0x0000 1
14 0x8644 0x8673 0x0001 0x8663 0x0001 0x0030 0x0000 0
15 0x8674 0x8677 0x0000 0x8677 0x0001 0x0004 0x0000 0
-------PCIe Supervisor Rx SW Pointers-------
q_num start end sw_read sw_cnt unfill(#|ptr|max) to_pop offset exception
0 0x8000 0x81F3 0x817A 0 0|0x0000|0 0 0 28
1 0x81F4 0x8273 0x8268 0 0|0x0000|0 0 0 9
2 0x8274 0x82F3 0x8296 0 0|0x0000|0 0 0 0
3 0x82F4 0x8373 0x8306 0 0|0x0000|0 0 0 15
4 0x8374 0x83F3 0x83AF 0 0|0x0000|0 0 0 3
5 0x83F4 0x8433 0x83F4 0 0|0x0000|0 0 0 0
6 0x8434 0x84B3 0x849F 0 0|0x0000|128 0 0 0
7 0x84B4 0x8533 0x84C0 0 0|0x0000|0 0 0 5
8 0x8534 0x8573 0x8571 0 0|0x0000|0 0 0 7
9 0x0000 0x0000 0x0000 0 0|0x0000|0 0 0 0
10 0x8584 0x85C3 0x858A 0 0|0x0000|0 0 0 51
11 0x85C4 0x85D3 0x85C4 0 0|0x0000|0 0 0 0
12 0x85D4 0x8633 0x85D4 0 0|0x0000|0 0 0 0
13 0x0000 0x0000 0x0000 0 0|0x0000|0 0 0 0
14 0x8644 0x8673 0x8663 1 0|0x0000|0 0 0 0
15 0x8674 0x8677 0x8677 0 0|0x0000|1 0 0 0
------PCIe Supervisor Rx SW Info-------------
q_num offset pop|max idle|max
0 0 1|23 0|10
1 0 1|5 0|2
2 0 1|4 0|10
3 0 1|10 0|10
4 0 1|1 0|3
5 0 0|0 0|0
6 0 1|37 0|5
7 0 1|1 0|6
8 0 1|4 0|10
9 0 0|0 0|0
10 0 1|2 0|10
11 0 0|0 0|0
12 0 1|1 0|0
13 0 0|0 0|0
14 0 1|15 0|10
15 0 1|1 0|0
-------PCIe Supervisor Tx Registers-------
DescriptorTableOffset 1D280000
q_num start end count current pushcnt pushptr qselect weight disable
0 0xBE00 0xBEFF 0x0000 0xBEBB 0x0001 0xBEBA 0x0000 30 0
1 0xBF00 0xBF7F 0x0000 0xBF61 0x0001 0xBF60 0x0001 10 0
2 0xBF80 0xBFBF 0x0000 0xBF80 0x0000 0x0000 0x0000 30 0
3 0x0000 0x0000 0x0000 0x0000 0x0000 0x0000 0x0000 0 1
4 0x0000 0x0000 0x0000 0x0000 0x0000 0x0000 0x0000 0 1
5 0x0000 0x0000 0x0000 0x0000 0x0000 0x0000 0x0000 0 1
6 0x0000 0x0000 0x0000 0x0000 0x0000 0x0000 0x0000 0 1
7 0x0000 0x0000 0x0000 0x0000 0x0000 0x0000 0x0000 0 1
-------PCIe Supervisor Tx SW Pointers-------
q_num start end sw_write txdone tx_cnt txdone_cnt
0 0xBE00 0xBEFF 0xBEBB 0xBEBB 318782651 318782651
1 0xBF00 0xBF7F 0xBF61 0xBF61 6835041 6835041
2 0xBF80 0xBFBF 0xBF80 0xBF80 0 0
3 0x0000 0x0000 0x0000 0x0000 0 0
4 0x0000 0x0000 0x0000 0x0000 0 0
5 0x0000 0x0000 0x0000 0x0000 0 0
6 0x0000 0x0000 0x0000 0x0000 0 0
7 0x0000 0x0000 0x0000 0x0000 0 0
------ASIC Rx/Tx Interrupts------
globalStatus=38602000 indicMask=FFFFFFFF intrMask=30F01010
asicRxTimeout asicTxTimeout asicRxDone asicTxDone asicTxOutofBuf
------------- ------------- ---------- ---------- --------------
0 0 0 0 0
==============================================================
Configuration Dump : port-0 bus-1 dev-0 fn-0
(LE Size=256 bytes)
==============================================================
0x0 : 55551556 00100006 04000000 00000000
0x10 : 00000000 00000000 00000000 00000000
0x20 : 00000000 00000000 00000000 55551556
0x30 : 00000000 00000050 00000000 00000000
0x40 : 00000000 01816160 00000000 00000000
0x50 : 00047805 00000000 00000000 00000000
0x60 : 00000000 00000000 00007811 00000000
0x70 : 00000001 00000000 00038001 00000000
0x80 : 00110010 0000821B 00002810 0100D411
0x90 : 10110000 00000000 000003C0 00000000
0xA0 : 00000000 00000000 00000000 00000000
0xB0 : 00000000 00000000 00000000 00000000
0xC0 : 00000000 00000000 00000000 00000000
0xD0 : 00000000 00000000 00000000 00000000
0xE0 : 00000000 00000000 00000000 00000000
0xF0 : 00000000 00000000 00000000 00000000
Port-asic Port Enqueue Statistics - Summary
===========================================
Port 0 TxQueue Enqueue Stats: 3320007904
Port 1 TxQueue Enqueue Stats: 22145475
Port 2 TxQueue Enqueue Stats: 22230929
Port 3 TxQueue Enqueue Stats: 22164264
Port 4 TxQueue Enqueue Stats: 2
Port 5 TxQueue Enqueue Stats: 22436552
Port 6 TxQueue Enqueue Stats: 22184053
Port 7 TxQueue Enqueue Stats: 22166214
Port 8 TxQueue Enqueue Stats: 22230691
Port 9 TxQueue Enqueue Stats: 22156644
Port 10 TxQueue Enqueue Stats: 22182335
Port 11 TxQueue Enqueue Stats: 22193057
Port 12 TxQueue Enqueue Stats: 22230415
Port 13 TxQueue Enqueue Stats: 0
Port 14 TxQueue Enqueue Stats: 879091181
Port 15 TxQueue Enqueue Stats: 5351009
Port 16 TxQueue Enqueue Stats: 2
Port 17 TxQueue Enqueue Stats: 18422261
Port 18 TxQueue Enqueue Stats: 2
Port 19 TxQueue Enqueue Stats: 18430960
Port 20 TxQueue Enqueue Stats: 2
Port 21 TxQueue Enqueue Stats: 18423740
Port 22 TxQueue Enqueue Stats: 12204249
Port 23 TxQueue Enqueue Stats: 18055922
Port 24 TxQueue Enqueue Stats: 18068584
Port 25 TxQueue Enqueue Stats: 26
Port 26 TxQueue Enqueue Stats: 4984542
Port 27 TxQueue Enqueue Stats: 0
Port-asic Port Enqueue Statistics - Details
Configuration of the uplink in the switch:
switchport trunk native vlan 999
switchport mode trunk
switchport nonegotiate
ip arp inspection trust
load-interval 30
srr-queue bandwidth share 1 30 35 5
priority-queue out
mls qos trust dscp
macro description EgressQoS
storm-control broadcast level 33.00
storm-control multicast level 33.00
ip dhcp snooping trust
end
Please any suggestion in order to prevent those loss?
Thanks
