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PLATFORM-1-CRASHED: Instruction TLB Miss Exception (0x1200)

fdfdffdfd
Level 1
Level 1

We have 3 switches 3750 in stack,  Version 12.2(55)SE4

Now the switches reboot, with the following problem, can some one help to solve the problem.

 

 

Sep 28 14:16:04.525: %PLATFORM-1-CRASHED: Stack trace: (sw17754-1)
*Sep 28 14:16:04.525: %PLATFORM-1-CRASHED: PC = 0x02B9D558, SP = 0x04D32338 (sw17754-1)
*Sep 28 14:16:04.525: %PLATFORM-1-CRASHED: Frame 00: SP = 0x04D32350 PC = 0x00000070 (sw17754-1)
*Sep 28 14:16:04.525: %PLATFORM-1-CRASHED: Frame 01: SP = 0x04D32580 PC = 0x018C5960 (sw17754-1)
*Sep 28 14:16:04.525: %PLATFORM-1-CRASHED: Frame 02: SP = 0x04D32588 PC = 0x018C80E0 (sw17754-1)
*Sep 28 14:16:04.525: %PLATFORM-1-CRASHED: Frame 03: SP = 0x04D325B0 PC = 0x018BAFD4 (sw17754-1)
*Sep 28 14:16:04.525: %PLATFORM-1-CRASHED: Frame 04: SP = 0x04D325D8 PC = 0x018C29B4 (sw17754-1)
*Sep 28 14:16:04.525: %PLATFORM-1-CRASHED: Frame 05: SP = 0x04D32610 PC = 0x018BA658 (sw17754-1)
*Sep 28 14:16:04.525: %PLATFORM-1-CRASHED: Frame 06: SP = 0x04D32948 PC = 0x018BB704 (sw17754-1)
*Sep 28 14:16:04.525: %PLATFORM-1-CRASHED: Frame 07: SP = 0x04D32BB8 PC = 0x018B38F0 (sw17754-1)
*Sep 28 14:16:04.525: %PLATFORM-1-CRASHED: Frame 08: SP = 0x04D32BC0 PC = 0x01BBB8A8 (sw17754-1)
*Sep 28 14:16:04.525: %PLATFORM-1-CRASHED: Frame 09: SP = 0x00000000 PC = 0x01BB2320 (sw17754-1)
*Sep 28 14:16:04.525: %PLATFORM-1-CRASHED: (sw17754-1)
*Sep 28 14:16:12.771: %PLATFORM-1-CRASHED: System previously crashed with the following message: (sw17754-5)
*Sep 28 14:16:12.771: %PLATFORM-1-CRASHED: Cisco IOS Software, C3750 Software (C3750-IPBASEK9-M), Version 12.2(55)SE4, RELEASE SOFTWARE (fc1) (sw17754-5)
*Sep 28 14:16:12.771: %PLATFORM-1-CRASHED: Technical Support: http://www.cisco.com/techsupport (sw17754-5)
*Sep 28 14:16:12.771: %PLATFORM-1-CRASHED: Copyright (c) 1986-2011 by Cisco Systems, Inc. (sw17754-5)
*Sep 28 14:16:12.771: %PLATFORM-1-CRASHED: Compiled Tue 06-Sep-11 02:59 by prod_rel_team (sw17754-5)
*Sep 28 14:16:12.771: %PLATFORM-1-CRASHED: (sw17754-5)
*Sep 28 14:16:12.771: %PLATFORM-1-CRASHED: Instruction TLB Miss Exception (0x1200)! (sw17754-5)
*Sep 28 14:16:12.771: %PLATFORM-1-CRASHED: (sw17754-5)
*Sep 28 14:16:12.771: %PLATFORM-1-CRASHED: SRR0 = 0x3881000C SRR1 = 0x00029230 SRR2 = 0x017B74A4 SRR3 = 0x00021200 (sw17754-5)
*Sep 28 14:16:12.771: %PLATFORM-1-CRASHED: ESR = 0x00000000 DEAR = 0x00000000 TSR = 0x84000000 DBSR = 0x00000000 (sw17754-5)
*Sep 28 14:16:12.771: %PLATFORM-1-CRASHED: (sw17754-5)
*Sep 28 14:16:12.771: %PLATFORM-1-CRASHED: CPU Register Context: (sw17754-5)
*Sep 28 14:16:12.771: %PLATFORM-1-CRASHED: Vector = 0x00001200 PC = 0x3881000C MSR = 0x00029230 CR = 0x40000002 (sw17754-5)
*Sep 28 14:16:12.771: %PLATFORM-1-CRASHED: LR = 0x3881000C CTR = 0x00000000 XER = 0x60000079 (sw17754-5)
*Sep 28 14:16:12.771: %PLATFORM-1-CRASHED: R0 = 0x3881000C R1 = 0x04EDBA40 R2 = 0x00000000 R3 = 0x00000000 (sw17754-5)
*Sep 28 14:16:12.771: %PLATFORM-1-CRASHED: R4 = 0x0000FFFF R5 = 0x00000001 R6 = 0x04EDBAA0 R7 = 0x0000001A (sw17754-5)
*Sep 28 14:16:12.771: %PLATFORM-1-CRASHED: R8 = 0xFB1241EA R9 = 0x04D9CBA8 R10 = 0x04EDBE32 R11 = 0x0000002F (sw17754-5)
*Sep 28 14:16:12.771: %PLATFORM-1-CRASHED: R12 = 0x20000002 R13 = 0x00110000 R14 = 0x018B33B4 R15 = 0x00000000 (sw17754-5)
*Sep 28 14:16:12.771: %PLATFORM-1-CRASHED: R16 = 0x03D81648 R17 = 0x03D815A8 R18 = 0x04EDC020 R19 = 0x054157D0 (sw17754-5)
*Sep 28 14:16:12.771: %PLATFORM-1-CRASHED: R20 = 0x00000000 R21 = 0x04EDC020 R22 = 0x03D80000 R23 = 0x00000001 (sw17754-5)
*Sep 28 14:16:12.771: %PLATFORM-1-CRASHED: R24 = 0x0000000D R25 = 0x00000002 R26 = 0x00000000 R27 = 0x0613EBB4 (sw17754-5)
*Sep 28 14:16:12.771: %PLATFORM-1-CRASHED: R28 = 0x0104C0A8 R29 = 0x39290001 R30 = 0x0613EBB4 R31 = 0x04D907C0 (sw17754-5)
*Sep 28 14:16:12.771: %PLATFORM-1-CRASHED: (sw17754-5)
*Sep 28 14:16:12.771: %PLATFORM-1-CRASHED: Stack trace: (sw17754-5)
*Sep 28 14:16:12.771: %PLATFORM-1-CRASHED: PC = 0x3881000C, SP = 0x04EDBA40 (sw17754-5)
*Sep 28 14:16:12.771: %PLATFORM-1-CRASHED: Frame 00: SP = 0x38610008 PC = 0x3881000C (sw17754-5)
*Sep 28 14:16:12.771: %PLATFORM-1-CRASHED: Frame 01: SP = 0x00000000 PC = 0x00000000 (sw17754-5)
*Sep 28 14:16:12.771: %PLATFORM-1-CRASHED: (sw17754-5)

1 Reply 1

Leo Laohoo
Hall of Fame
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Upgrade the firmware of the stack to the latest 12.2(55)SE train.
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