10-23-2013 03:55 AM - edited 03-07-2019 04:11 PM
Hi Team,
We facing a issue with our 6513 chasis,In that we are getting POE gone faulty randomly in many ports.
Please advice the same
When we connect CISCO IP phone on the port, the POE Operational status of the port goes to FAULTY. The same phone works on another port on the same switch.
We tried different ports as well as different phones, however the result was same.
Cisco IOS Software, s72033_rp Software (s72033_rp-IPSERVICESK9_WAN-VM), Version 12.2(33)SXI1, RELEASE SOFTWARE (fc3)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2009 by Cisco Systems, Inc.
Compiled Sat 28-Mar-09 04:35 by prod_rel_team
ROM: System Bootstrap, Version 12.2(17r)SX5, RELEASE SOFTWARE (fc1)
s3-pscche uptime is 2 years, 6 days, 22 hours, 40 minutes
Uptime for this control processor is 2 years, 6 days, 22 hours, 38 minutes
Time since s3-pscche switched to active is 2 years, 6 days, 22 hours, 38 minutes
System returned to ROM by power cycle at 06:40:58 UTC Wed Nov 4 2009 (SP by power on)
System restarted at 10:42:30 CST Sat Oct 15 2011
System image file is "sup-bootdisk:s72033-ipservicesk9_wan-vz.122-33.SXI1.bin"
Last reload reason: Unknown reason
s3-pscche#sh power inline | i faulty
Fa10/19 auto faulty 0 0 Cisco PD n/a off n/a
Fa10/25 auto faulty 0 0 Cisco PD n/a off n/a
Fa11/15 auto faulty 0 0 Cisco PD n/a off n/a
Oct 17 18:57:29.908: %C6K_POWER-SP-1-PD_HW_FAULTY: The device connected to port 1/3 has a hardware problem. Power is turned off on the port.
Oct 18 09:59:46.919: %C6K_POWER-SP-1-PD_HW_FAULTY: The device connected to port 10/25 has a hardware problem. Power is turned off on the port.
Oct 18 10:01:28.971: %C6K_POWER-SP-1-PD_HW_FAULTY: The device connected to port 10/19 has a hardware problem. Power is turned off on the port.
Oct 18 10:03:25.046: %C6K_POWER-SP-1-PD_HW_FAULTY: The device connected to port 11/15 has a hardware problem. Power is turned off on the port.
Oct 21 07:58:22.596: %C6K_POWER-SP-1-PD_HW_FAULTY: The device connected to port 1/2 has a hardware problem. Power is turned off on the port.
Oct 21 08:06:12.315: %C6K_POWER-SP-1-PD_HW_FAULTY: The device connected to port 1/8 has a hardware problem. Power is turned off on the port.
Oct 21 08:32:42.787: %C6K_POWER-SP-1-PD_HW_FAULTY: The device connected to port 4/41 has a hardware problem. Power is turned off on the port.
Regards,
Arun
10-23-2013 10:31 AM
Hi Arun,
Check the 'surge-in current' section of attached link.This may give you some idea.
Thx
MS
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