Prime Infrastructure 2.2 Enabling TLS setting for Mail Configuration
We were trying to integrate mail server to Prime Infra 2.2 for notification emails. Unfortunately we were not able to successfully send test email from prime. Whenever we are trying to send a test email it is showing that sending email ..... and return back to mail configuration page.
Configuration screen shot is attached
When we are analyzing ncs system log we are getting the following error:
05/05/16 02:22:08.827 INFO [system] [http-bio-443-exec-11] Retrieving global Mail configuration 05/05/16 02:22:08.828 INFO [system] [http-bio-443-exec-11] Retrieved global Mail configuration successfully 05/05/16 02:22:26.013 INFO [system] [http-bio-443-exec-11] Storing global Mail configuration 05/05/16 02:22:26.053 INFO [system] [http-bio-443-exec-11] Stored global Mail configuration succesfully 05/05/16 02:22:26.218 INFO [system] [http-bio-443-exec-11] Retrieving global Mail configuration 05/05/16 02:22:26.218 INFO [system] [http-bio-443-exec-11] Retrieved global Mail configuration successfully 05/05/16 02:22:27.246 INFO [system] [http-bio-443-exec-5] EmailService:About to send email 05/05/16 02:22:33.121 ERROR [system] [http-bio-443-exec-5] Error while sending email. 530 5.7.57 SMTP; Client was not authenticated to send anonymous mail during MAIL FROM
05/05/16 02:22:33.122 ERROR [system] [http-bio-443-exec-5] EmailService sendEmail 05/05/16 02:22:33.123 ERROR [system] [http-bio-443-exec-5] THROW com.sun.mail.smtp.SMTPSendFailedException: 530 5.7.57 SMTP; Client was not authenticated to send anonymous mail during MAIL FROM
We checked in Microsoft website and came to know this error will trigger once the tis is not enabled. Could some one please advise how to enable TLS in Cisco Prime Infra 2.2 for resolving this issue?
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