Problems Gibc 10Gb with Switch cisco 4503

[Alexandre11]

Cliente tem problemas ao ligar uma fibra com GBICs de 10GB entre um switch cisco WS-C4503-E ao um switch dell modelo S4128F-0N no switch cisco a fibra é conectada no modulo WS-X45-SUP7L-E esse módulo tem com 4 portas SFP.
Cliente testou testou na primeira interface ele mostra como Gi1/3 nos logs e depois conectou um cabo de stack modelo(053HVNLS65F018-SD-R) ele mostra como Gi1/4 nos logs abaixo:
as interfaces não sobem.

000714: Jun 19 2020 09:22:24.541 BR: %GBIC_SECURITY-4-UNSUPPORTED_GBIC_INSERTED: Unsupported transceiver inserted in port Gi1/4
000715: Jun 19 2020 09:22:24.541 BR: %C4K_CHASSIS-3-TRANSCEIVERCRCINTEGRITYCHECKFAILED: Transceiver integrity check on port Gi1/4 failed: bad crc
000716: Jun 19 2020 09:22:24.566 BR: %C4K_IOSINTF-5-TRANSCEIVERINSERTED: Slot=1 Port=4: Transceiver has been inserted
000717: Jun 19 2020 09:22:27.224 BR: %GBIC_SECURITY-4-UNSUPPORTED_GBIC_INSERTED: Unsupported transceiver inserted in port Gi1/3
000718: Jun 19 2020 09:22:27.224 BR: %C4K_TRANSCEIVERMAN-3-INCOMPATIBLE: Port Gi1/3: New transceiver (speed 10Gbps) is incompatible with this module
000719: Jun 19 2020 09:22:27.224 BR: %C4K_CHASSIS-3-TRANSCEIVERCRCINTEGRITYCHECKFAILED: Transceiver integrity check on port Gi1/3 failed: bad crc

GBIC MODELO: SFP-10GB-10LR Marca: Dell
cabo de stack modelo (053HVNLS65F018-SD-R)

[balaji.bandi]

Try below command on cisco device side :

config t

!

service unsupported-transceiver

no errdisable detect cause gbic-invalid

!

let us know the outcome.

[Alexandre11]

We tried to put the commands above, but it didn't work.

LAR-4500-CORE(config)#service unsupported-transceiver
Warning: When Cisco determines that a fault or defect can be traced to
the use of third-party transceivers installed by a customer or reseller,
then, at Cisco's discretion, Cisco may withhold support under warranty or
a Cisco support program. In the course of providing support for a Cisco
networking product Cisco may require that the end user install Cisco
transceivers if Cisco determines that removing third-party parts will
assist Cisco in diagnosing the cause of a support issue.

segue os logs abaixo:

000744: Jun 23 2020 09:05:49.792 BR: %GBIC_SECURITY-4-UNSUPPORTED_GBIC_INSERTED: Unsupported transceiver inserted in port Gi1/3
000745: Jun 23 2020 09:05:49.799 BR: %C4K_TRANSCEIVERMAN-3-INCOMPATIBLE: Port Gi1/3: New transceiver (speed 10Gbps) is incompatible with this module
000746: Jun 23 2020 09:05:49.799 BR: %C4K_CHASSIS-3-TRANSCEIVERCRCINTEGRITYCHECKFAILED: Transceiver integrity check on port Gi1/3 failed: bad crc
LAR-4500-CORE#

000747: Jun 23 2020 09:06:55.164 BR: %GBIC_SECURITY-4-UNSUPPORTED_GBIC_INSERTED: Unsupported transceiver inserted in port Gi1/3
000748: Jun 23 2020 09:06:55.164 BR: %C4K_CHASSIS-3-TRANSCEIVERCRCINTEGRITYCHECKFAILED: Transceiver integrity check on port Gi1/3 failed: bad crc
000749: Jun 23 2020 09:06:55.561 BR: %C4K_IOSINTF-5-TRANSCEIVERINSERTED: Slot=1 Port=3: Transceiver has been inserted

Interfaces show me inactive:
Port Name Status Vlan Duplex Speed Type
Te1/1 CASCATA inactive 1 full auto No XCVR
Te1/2 CASCATA inactive 1 full auto No XCVR
Gi1/3 TRUNK_SWN1 notconnect 1 full 1000 1000-DWDM-54.94-*
Gi1/4 CASCATA_N2 notconnect 16 full 1000 No Gbic
Gi1/5 TRUNK_DESEN. notconnect 300 full 1000 No Gbic
Gi1/6 SW-N1 notconnect 16 full 1000 No Gbic

[Giuseppe Larosa]

Hello @Alexandre11 ,

you are trying to inser a 10GE SFP+ in  a ge port gi1/3 or gi1/4 I am afraid it is not supported.

Unless there is a way to tell to the switch to use tengiga1/3 and tengiga1/4 if the ports are "dual mode" I don't think this switch model supports this automatically.

You have two tengiga ports have you tried to put the 10GE SFP+ in one of them ?

Hope to help

Giuseppe

[Alexandre11]

I have 4 SFP ports where of those 4, two I can use TenGiga, but it doesn't go up and says the message bellow:

000030: Jun 23 2020 14: 12: 41.565 BR:% GBIC_SECURITY-4-UNSUPPORTED_GBIC_INSERTED: Unsupported transceiver inserted in port Gi1 / 3
000031: Jun 23 2020 14: 12: 41.565 BR:% C4K_TRANSCEIVERMAN-3-INCOMPATIBLE: Port Gi1 / 3: New transceiver (speed 10Gbps) is incompatible with this module
000032: Jun 23 2020 14: 12: 41.565 BR:% C4K_CHASSIS-3-TRANSCEIVERCRCINTEGRITYCHECKFAILED: Transceiver integrity check on port Gi1 / 3 failed: bad crc

[balaji.bandi]

have you set up the speed for 10GB ?

@Giuseppe Larosa i may be over looked, these ports are dual personality right, 1G/10G.

UPLINKS (SFP/SFP+) 1G/10G uplink ports and LEDs (port active and port status)

https://www.cisco.com/c/en/us/td/docs/switches/lan/catalyst4500/hardware/configuration/notes/OL_25750.html

here is the matrix usable :

Table 3 Uplink Port SFP+ and SFP Transceiver Configurations 

Port 1	Port 2	Port 3	Port 4	Comments
Single Supervisor Engine Configuration. 10-Gigabit Operation Selected Through CLI
SFP+	SFP+	Not usable	Not usable	Maximum bandwidth is 20 Gbps. SFP+ transceivers are installed in ports 1 and 2. Port 3 and port 4 are not usable.
SFP+	SFP	Not usable	Not usable	Maximum bandwidth is 11 Gbps. With SFP and SFP+ transceivers installed in ports 1 and 2, port 3 and port 4 are not usable. 10-Gigabit operation selected through CLI.
SFP	SFP+	Not usable	Not usable	Maximum bandwidth is 11 Gbps. With SFP and SFP+ transceivers installed in ports 1 and 2, port 3 and port 4 are not usable. 10-Gigabit operation selected through CLI.
SFP	SFP	Not usable	Not usable	Maximum bandwidth is 2 Gbps. With SFP transceivers installed in ports 1 and 2, port 3 and port 4 are not usable. 10-Gigabit operation selected through CLI.

[Giuseppe Larosa]

Hello @balaji.bandi ,

thanks for your feedback.

However, from the matrix you have posted it looks like that if the first two ports are used with SFP+ at 10 Gbps the last two  ports cannot be used.

And this is what the original poster OP is trying to do in my understanding.

Edit:

yes from the sup overview

"The Supervisor Engine 7L-E has four uplink ports. Ports 1 and 2 support either 10GBASE SFP+ transceivers or 1000BASE SFP transceivers. Ports 3 and 4 support only 1000BASE SFP transceivers. There are restrictions on the use of the uplink ports in both single supervisor engine and redundant supervisor engine configurations and both 10-G and 1-G operation. Refer to Table 3 for a matrix of uplink port permissible transceiver configurations and transceiver restrictions. 

Hope to help

Giuseppe

[balaji.bandi]

@Giuseppe Larosa  yes agreed and make sense.

That is the reason, i have posted the matrix so user aware max he can use 20GB on sup. with limited ports.

[Alexandre11]

When I connect on fisrt interface show me the message:

I am connecting only in this interface, the other interfaces do not.

My supervisora is WS-X45-SUP7L-E

000030: Jun 23 2020 14:12:41.565 BR: %GBIC_SECURITY-4-UNSUPPORTED_GBIC_INSERTED: Unsupported transceiver inserted in port Gi1/3
000031: Jun 23 2020 14:12:41.565 BR: %C4K_TRANSCEIVERMAN-3-INCOMPATIBLE: Port Gi1/3: New transceiver (speed 10Gbps) is incompatible with this module
000032: Jun 23 2020 14:12:41.565 BR: %C4K_CHASSIS-3-TRANSCEIVERCRCINTEGRITYCHECKFAILED: Transceiver integrity check on port Gi1/3 failed: bad crc

[Alexandre11]

Yes.

I'm trying to use the first and second ports of the supervisor module, but none work,

[Reza Sharifi]

You may have a bad SFP as not all SFPs work with Cisco switches. What is the part number and where did you purchase it?

HTH

[balaji.bandi]

Ok lets re-cap the question, you looking to use 2 ports at a time is this correct, why it confuses here is since you connecting G1/3 we are impression G1/1, G1/2 already used. In this case as per your explanation is it not.

So we need to know what is the SFP mode and Brand, is this cisco?

If this is 3rd party SFP - Not sure its been Long have worked on 4500.

check below commands works :

(config)# no errdisable detect cause gbic-invalid 
(config)# service unsupported-transceiver 

[joao.suporte]

the Switch 4503 has 4 physical ports
in configurations with sh interfaces it shows the following:

Port     Name  Status      Vlan Duplex    Speed    Type
Te1/1              inactive     1      full        auto      No XCVR
Te1/2              inactive     1      full        auto      No XCVR
Gi1/3              notconnect 1     full       1000     Unknown GBIC-*
Gi1/4              notconnect 16   full       1000     No Gbic
Gi1/5              notconnect 300 full       1000     No Gbic
Gi1/6              notconnect 16   full       1000     No Gbic

for what it says in the documentation or you use two ports at 10 gbps or the fourth at 1 gbps, what to understand that it is hybrid, the t1 / 1 port is the same as the g1 / 3 physically, the 10 gbps gbic should be recognized on the t1 / 1 interface, but is recognizing with g1 / 3.

the command "hw-module uplink select tengigabitethernet" was executed and the switch was restarted, but even so it recognizes as g1 / 3

GBIC DELL SFP-10GB-10LR

[joao.suporte]

I saw that there is a conf in the running config that sets the following:
"hw-module uplink select gigabitethernet"
I think that's the problem, but I can't move to
"hw-module uplink select tengigabitethernet"
because module 2 is a WS-X4648-RJ45V + E
how can I execute the command hw-module uplink select tengigabitethernet only on module 1 which is WS-X45-SUP7L-E?

[balaji.bandi]

Ok thanks for the information

can you post below output :

show modules 

show run | incl uplink