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Ask the Expert- SD-WAN

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Router 2800Series - Reboot

Hai,

I have a Router 2800 series and these is the second time the Router is rebooting. We think its power Issue.

Kindly find the attachment for the same. And suggest me.

2 REPLIES 2
Hall of Fame Cisco Employee

Router 2800Series - Reboot

Hello Murthy,

The attachment clearly indicates that the router considers the reboot to be cause by a power blackout. I see two possible reasons - either you indeed have issues with the stability of your power, or the supply in the router is failing.

A simple test is to connect your router to a provably correct UPS and see if the problem goes away. If it does, you should investigate the power installation and delivery with your electricians. If, however, the problem persists although the UPS is capable of providing a truly uninterrupted power then the power supply in your router is probably failing and will have to be replaced.

Best regards,

Peter

Cisco Employee

Router 2800Series - Reboot

Totally agree with Peter.

Regards

Inayath

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