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SFP GLC-SX-MMD not working on 2960X

Hi, i had to install SFP on switch 2960x stacked..with Sfp mmd multimode..

The problem. When i Plug somes SFP mmd they dont work..

I replace theme whith others ..it works...on the same port ..

I supposed  that the SFP is Bad..but i had the same  problem  For a lot Of SFP.. Its not normal.. On 50 SFP 20 dosen't work..!!?

I test the  'Bad One' on other switchs...same  résult..also on 3750x

For information..some  Of thé Bad One ..are new..i open there bag. Myself. But don't  work..

No différence between the  good One and  thé Bad One.same  référence

Thanks For any helps

Brgds djamel

6 Replies 6

Reza Sharifi
Hall of Fame
Hall of Fame

If you are buying optics from a 3rd party vendor that is not approved by Cisco or is not a Cisco's reseller/partner your optics may not work.

HTH

Thanks For response but They are Cisco label product original (not compatible product)) and Cisco original on thé bag. Not 3rd Party..!!

Then you maybe have a bad batch of optics, uncommon but possible.

HTH

Can you post the complete output to the command "sh version"?
When you insert the SFP into the switch, what error message(s) is/are displayed in the logs?
What is the serial number of the SFP.

1.there is the result for sh version:

"

#show version
Cisco IOS Software, C2960X Software (C2960X-UNIVERSALK9-M), Version 15.0(2)EX5, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2014 by Cisco Systems, Inc.
Compiled Fri 21-Feb-14 05:54 by prod_rel_team

ROM: Bootstrap program is C2960X boot loader
BOOTLDR: C2960X Boot Loader (C2960X-HBOOT-M) Version 15.2(2r)E1, RELEASE SOFTWARE (fc1)

XXXXXXXXXXX uptime is 20 minutes
System returned to ROM by power-on
System restarted at 22:02:20 UTC Thu Nov 30 2017
System image file is "flash:/c2960x-universalk9-mz.150-2.EX5/c2960x-universalk9-mz.150-2.EX5.bin"

 

cisco WS-C2960X-48TS-L (APM86XXX) processor (revision H0) with 524288K bytes of memory.
Processor board ID FCW1848B3RD
Last reset from power-on
1 Virtual Ethernet interface
1 FastEthernet interface
104 Gigabit Ethernet interfaces
The password-recovery mechanism is enabled.

512K bytes of flash-simulated non-volatile configuration memory.
Base ethernet MAC Address : 54:7C:69:AF:59:00
Motherboard assembly number : 73-15971-02
Power supply part number : 341-0537-02
Motherboard serial number : FOC18481RYM
Power supply serial number : LIT18420SL1
Model revision number : H0
Motherboard revision number : B0
Model number : WS-C2960X-48TS-L
Daughterboard assembly number : 73-14200-03
Daughterboard serial number : FOC18484PD7
System serial number : FCW1848B3RD
Top Assembly Part Number : 800-41468-01
Top Assembly Revision Number : C0
Version ID : V03
CLEI Code Number : CMMNF00ARB
Daughterboard revision number : A0
Hardware Board Revision Number : 0x12


Switch Ports Model SW Version SW Image
------ ----- ----- ---------- ----------
1 52 WS-C2960X-48TS-L 15.0(2)EX5 C2960X-UNIVERSALK9-M
* 2 52 WS-C2960X-48TS-L 15.0(2)EX5 C2960X-UNIVERSALK9-M


Switch 01
---------
Switch Uptime : 20 minutes
Base ethernet MAC Address : 54:7C:69:CA:09:80
Motherboard assembly number : 73-15971-02
Power supply part number : 341-0537-02
Motherboard serial number : FOC18481S8M
Power supply serial number : LIT18420SD1
Model revision number : H0
Motherboard revision number : B0
Model number : WS-C2960X-48TS-L
Daughterboard assembly number : 73-14200-03
Daughterboard serial number : FOC18484P3Y
System serial number : FCW1848B3T8
Top assembly part number : 800-41468-01
Top assembly revision number : C0
Version ID : V03
CLEI Code Number : CMMNF00ARB
Daughterboard revision number : A0

Configuration register is 0xF"

 

2- For question about any error on log, no error , i put a good sfp and put a optic link, the log display  "%LINK-3-UPDOWN: Interface GigabitEthernet1/0/49, changed state to up"

 on the switch normaly after pull out the good SFP i had "%LINK-3-UPDOWN: Interface GigabitEthernet1/0/49, changed state to down", i put the bad one ,no Log line , no Error , No link with the optic cable..?!

3. For the Serial Number , There are somes of Bad one:

SN: FNS17071ALV
SN: FNS17071BUC
SN: FNS17071Fx8

I can see Gi 1/0/49 go up and then go down. Kindly post the complete output to the command "sh interface status error".