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Beginner

SGE2000 Management IP

Hi

I've recently inhierited a network which relies on a couple of SGE2000 network which has multiple vlans configured, unfortunatley i am unable to get to the management ip of the device to look at the config. I have put in a serial cable it see that the management IP is 192.168.1.254 on vlan 1, but when i plug a device into the swithc and give it a IP on that range (both untagged and vlan 1 tagged) it is unable to access the MGMT IP.

anyone got any advice on where i have gone wrong??

Thanks

dave

52 REPLIES 52
Advisor

Re: SGE2000 Management IP

Hi dave,

but when i plug a device into the switch and give it a IP on that range (both untagged and vlan 1 tagged) it is unable to access the MGMT IP.

VLAN 1 is not tagged by default.

What do you mean, you can't ping that address? or you can't telnet/ssh to it?

Regards.

Alain.

Don't forget to rate helpful posts.
Beginner

Re: SGE2000 Management IP

Hi Cadetalain

I am unable to access telnet, SSH, or use http or https to get to the config of the switch

using the network Configuration ping utility from the serial console it is unable to ping the machine which i have attached to the switch.

I'm sure i'm missing something simple, but not sure what

Thanks

Dave

(the switch is in layer 2 mode, should this make a difference?)

n.b. this is the result of a tracert from the swith

                               TraceRoute IPv4

                               ===============

IP Address:

192.168.1.10

Status:      Tracing the route to 192.168.1.10 , 30 hops max, 40 byte packets

              Trace complete.

Results:     Net unreachable.

Advisor

Re: SGE2000 Management IP

Hi,

First is int VLAN up|up? ---> show ip int br | in Vlan

Second is the port where machine is connected in the same VLAN ? ---->  sh int XX switchport where XX is interface id of port connecting to machine.

Post results here  so we can see which further commands could help resolve the problem.

Regards.

Alain.

Don't forget to rate helpful posts.
Beginner

Re: SGE2000 Management IP

Hi Alain

Well this seem to be the issue, i don't have proper CLI access though the serial, only this strange switch menu, so i can't see which ports are tagged with what vlan. (see attached screenshot)

The switch has multiple vlans on there, but in this simple menu system it is only showing the default vlan (see another screenshot)

So i'm a little lost on where to go

Thanks

Dave

Advisor

Re: SGE2000 Management IP

Hi,

On your machine is the switch appearing in the arp cache? ----> arp -a

Regards.

Alain.

Don't forget to rate helpful posts.
Beginner

Re: SGE2000 Management IP

Hi Alain

no arp for that IP

Interface: 192.168.1.10 --- 0xa

  Internet Address      Physical Address      Type

  192.168.1.255         ff-ff-ff-ff-ff-ff     static

  224.0.0.22            01-00-5e-00-00-16     static

  224.0.0.252           01-00-5e-00-00-fc     static

  239.255.255.250       01-00-5e-7f-ff-fa     static

also i get no recieved packets on that NIC either

Thanks

Dave

Advisor

Re: SGE2000 Management IP

Hi,

Can you post ipconfig/all, route print and the failing ping to the switch IP

On which OS are you, if Windows 7 or vista what is your network profile for the NIC: public or private? if private change it to public and retry

Regards.

Alain.

Don't forget to rate helpful posts.
Beginner

Re: SGE2000 Management IP

Hi Alain it's running Server 2008 ipc

C:\Users\Administrator.MORETON>ipconfig /all

Windows IP Configuration

   Host Name . . . . . . . . . . . . : moreton-dom04

   Primary Dns Suffix  . . . . . . . : moreton.local

   Node Type . . . . . . . . . . . . : Hybrid

   IP Routing Enabled. . . . . . . . : No

   WINS Proxy Enabled. . . . . . . . : No

   DNS Suffix Search List. . . . . . : moreton.local

Ethernet adapter 254:

   Connection-specific DNS Suffix  . :

   Description . . . . . . . . . . . : HP NC107i PCIe Gigabit Server Adapter #2

   Physical Address. . . . . . . . . : 1C-C1-DE-80-23-F1

   DHCP Enabled. . . . . . . . . . . : No

   Autoconfiguration Enabled . . . . : Yes

   IPv4 Address. . . . . . . . . . . : 192.168.254.198(Preferred)

   Subnet Mask . . . . . . . . . . . : 255.255.255.0

   Default Gateway . . . . . . . . . : 192.168.254.254

   DNS Servers . . . . . . . . . . . : 192.168.254.2

                                       192.168.254.5

                                       192.168.254.198

   NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Cisco MGMT:

   Connection-specific DNS Suffix  . :

   Description . . . . . . . . . . . : HP NC107i PCIe Gigabit Server Adapter

   Physical Address. . . . . . . . . : 1C-C1-DE-80-23-F0

   DHCP Enabled. . . . . . . . . . . : No

   Autoconfiguration Enabled . . . . : Yes

   IPv4 Address. . . . . . . . . . . : 192.168.1.10(Preferred)

   Subnet Mask . . . . . . . . . . . : 255.255.255.0

   Default Gateway . . . . . . . . . :

   NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 8:

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . :

   Description . . . . . . . . . . . : isatap.{78D507B5-C7FB-4752-B2F3-6906F2672

93A}

   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

   DHCP Enabled. . . . . . . . . . . : No

   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 9:

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . :

   Description . . . . . . . . . . . : isatap.{1D2D8A62-C9F8-4FDA-82FA-88C31444D

E04}

   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

   DHCP Enabled. . . . . . . . . . . : No

   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 11:

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . :

   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3

   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

   DHCP Enabled. . . . . . . . . . . : No

   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 12:

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . :

   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4

   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

   DHCP Enabled. . . . . . . . . . . : No

   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 13:

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . :

   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #5

   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

   DHCP Enabled. . . . . . . . . . . : No

   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 14:

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . :

   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #6

   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

   DHCP Enabled. . . . . . . . . . . : No

   Autoconfiguration Enabled . . . . : Yes

C:\Users\Administrator.MORETON>

C:\Users\Administrator.MORETON>route print

===========================================================================

Interface List

11 ...1c c1 de 80 23 f1 ...... HP NC107i PCIe Gigabit Server Adapter #2

10 ...1c c1 de 80 23 f0 ...... HP NC107i PCIe Gigabit Server Adapter

  1 ........................... Software Loopback Interface 1

12 ...00 00 00 00 00 00 00 e0  isatap.{78D507B5-C7FB-4752-B2F3-6906F267293A}

13 ...00 00 00 00 00 00 00 e0  isatap.{1D2D8A62-C9F8-4FDA-82FA-88C31444DE04}

19 ...00 00 00 00 00 00 00 e0  Microsoft ISATAP Adapter #3

20 ...00 00 00 00 00 00 00 e0  Microsoft ISATAP Adapter #4

21 ...00 00 00 00 00 00 00 e0  Microsoft ISATAP Adapter #5

22 ...00 00 00 00 00 00 00 e0  Microsoft ISATAP Adapter #6

===========================================================================

IPv4 Route Table

===========================================================================

Active Routes:

Network Destination        Netmask          Gateway       Interface  Metric

          0.0.0.0          0.0.0.0  192.168.254.254  192.168.254.198    276

        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306

        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306

  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306

      192.168.1.0    255.255.255.0         On-link      192.168.1.10    266

     192.168.1.10  255.255.255.255         On-link      192.168.1.10    266

    192.168.1.255  255.255.255.255         On-link      192.168.1.10    266

    192.168.254.0    255.255.255.0         On-link   192.168.254.198    276

  192.168.254.198  255.255.255.255         On-link   192.168.254.198    276

  192.168.254.255  255.255.255.255         On-link   192.168.254.198    276

        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306

        224.0.0.0        240.0.0.0         On-link   192.168.254.198    276

        224.0.0.0        240.0.0.0         On-link      192.168.1.10    266

  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306

  255.255.255.255  255.255.255.255         On-link   192.168.254.198    276

  255.255.255.255  255.255.255.255         On-link      192.168.1.10    266

===========================================================================

Persistent Routes:

  Network Address          Netmask  Gateway Address  Metric

          0.0.0.0          0.0.0.0  192.168.254.254  Default

===========================================================================

IPv6 Route Table

===========================================================================

Active Routes:

If Metric Network Destination      Gateway

  1    306 ::1/128                  On-link

  1    306 ff00::/8                 On-link

===========================================================================

Persistent Routes:

  None

C:\Users\Administrator.MORETON>ping 192.168.1.254

Pinging 192.168.1.254 with 32 bytes of data:

Reply from 192.168.1.10: Destination host unreachable.

Request timed out.

Request timed out.

Request timed out.

Ping statistics for 192.168.1.254:

    Packets: Sent = 4, Received = 1, Lost = 3 (75% loss),

Thanks


Dave

Advisor

Re: SGE2000 Management IP

C:\Users\Administrator.MORETON>ping 192.168.1.254

Pinging 192.168.1.254 with 32 bytes of data:

Reply from 192.168.1.10: Destination host unreachable.

Request timed out.

Request timed out.

Request timed out.

Ping statistics for 192.168.1.254:

    Packets: Sent = 4, Received = 1, Lost = 3 (75% loss),

What is the arp cache saying now?

Can you disable firewall and try again.

Regards.

Alain.

Don't forget to rate helpful posts.
Beginner

Re: SGE2000 Management IP

still saying nothing

C:\Users\Administrator.MORETON>arp -a

Interface: 192.168.1.10 --- 0xa

  Internet Address      Physical Address      Type

  192.168.1.255         ff-ff-ff-ff-ff-ff     static

  224.0.0.22            01-00-5e-00-00-16     static

  224.0.0.252           01-00-5e-00-00-fc     static

  239.255.255.250       01-00-5e-7f-ff-fa     static

Interface: 192.168.254.198 --- 0xb

  Internet Address      Physical Address      Type

  192.168.254.1         00-1a-4b-ca-5d-e5     dynamic

  192.168.254.2         00-18-8b-38-e0-17     dynamic

  192.168.254.3         00-11-43-e0-96-f2     dynamic

  192.168.254.4         00-18-8b-e5-62-f9     dynamic

  192.168.254.5         00-22-19-7a-33-8a     dynamic

  192.168.254.17        00-0d-56-fd-4d-19     dynamic

  192.168.254.26        00-1e-c9-da-6d-94     dynamic

  192.168.254.27        00-1a-a0-02-a9-a3     dynamic

  192.168.254.33        00-23-ae-87-0e-51     dynamic

  192.168.254.38        00-21-5a-60-01-46     dynamic

  192.168.254.41        00-23-ae-7c-b1-a7     dynamic

  192.168.254.43        00-19-db-bf-63-44     dynamic

  192.168.254.46        00-23-ae-5c-06-f1     dynamic

  192.168.254.47        00-21-5a-59-aa-06     dynamic

  192.168.254.48        00-19-d1-29-5e-06     dynamic

  192.168.254.49        00-23-ae-8b-43-79     dynamic

  192.168.254.50        00-13-20-6b-d4-23     dynamic

  192.168.254.51        00-08-74-b7-2d-05     dynamic

  192.168.254.52        00-1c-c4-1f-d1-78     dynamic

  192.168.254.55        00-19-db-bf-63-8b     dynamic

  192.168.254.58        00-0f-1f-51-9f-50     dynamic

  192.168.254.63        00-1a-4b-ca-60-f8     dynamic

  192.168.254.67        00-16-76-cb-f5-3c     dynamic

  192.168.254.71        00-13-20-a9-a8-ec     dynamic

  192.168.254.76        00-0f-1f-67-77-17     dynamic

  192.168.254.81        00-1b-78-81-b3-a4     dynamic

  192.168.254.82        00-17-a4-14-90-bf     dynamic

  192.168.254.122       00-01-6c-91-63-55     dynamic

  192.168.254.132       00-1a-4b-ca-5e-36     dynamic

  192.168.254.137       00-1b-78-82-7a-43     dynamic

  192.168.254.138       00-1b-78-82-77-e9     dynamic

  192.168.254.139       00-1b-78-a6-8a-47     dynamic

  192.168.254.140       0e-d5-d2-ea-7b-1c     dynamic

  192.168.254.143       00-17-a4-16-fd-be     dynamic

  192.168.254.144       1c-c1-de-80-23-cd     dynamic

  192.168.254.146       00-23-ae-89-18-d9     dynamic

  192.168.254.147       e6-f7-82-93-a9-a5     dynamic

  192.168.254.148       00-1b-78-81-ba-9f     dynamic

  192.168.254.149       00-19-d1-6b-0e-75     dynamic

  192.168.254.150       b6-89-d7-b6-11-71     dynamic

  192.168.254.151       00-16-17-5c-c1-79     dynamic

  192.168.254.152       3a-64-2b-69-19-9d     dynamic

  192.168.254.153       16-a3-f2-d8-37-7f     dynamic

  192.168.254.154       00-23-ae-7e-e7-8c     dynamic

  192.168.254.155       00-1a-4b-ca-61-83     dynamic

  192.168.254.156       26-9a-7b-57-61-6b     dynamic

  192.168.254.157       00-1b-78-81-ba-70     dynamic

  192.168.254.158       00-19-db-bf-62-e9     dynamic

  192.168.254.159       00-23-ae-5b-fc-cc     dynamic

  192.168.254.160       c6-58-d0-84-ae-74     dynamic

  192.168.254.161       00-23-ae-5b-fc-9a     dynamic

  192.168.254.164       00-23-ae-8b-50-aa     dynamic

  192.168.254.165       c2-08-ef-79-53-c8     dynamic

  192.168.254.166       66-11-9e-90-38-66     dynamic

  192.168.254.167       c6-41-eb-dc-68-45     dynamic

  192.168.254.168       00-25-b3-eb-ba-93     dynamic

  192.168.254.169       52-a5-9a-3f-34-df     dynamic

  192.168.254.171       00-1a-4b-ca-5e-b7     dynamic

  192.168.254.172       00-19-d1-29-a4-91     dynamic

  192.168.254.174       00-0b-db-0f-d1-02     dynamic

  192.168.254.175       00-1b-78-c2-f3-50     dynamic

  192.168.254.176       00-21-85-32-d3-43     dynamic

  192.168.254.178       00-1b-38-3e-1d-86     dynamic

  192.168.254.179       00-1a-4b-cc-43-5b     dynamic

  192.168.254.180       00-08-74-b7-54-95     dynamic

  192.168.254.181       00-1a-4b-ca-5d-40     dynamic

  192.168.254.182       00-13-20-ad-4b-b1     dynamic

  192.168.254.183       00-1b-78-81-bd-24     dynamic

  192.168.254.184       00-13-20-c1-e0-54     dynamic

  192.168.254.185       00-23-ae-7a-eb-89     dynamic

  192.168.254.187       00-23-ae-7a-eb-41     dynamic

  192.168.254.188       00-17-a4-16-c2-f3     dynamic

  192.168.254.189       00-0b-db-0d-dd-53     dynamic

  192.168.254.190       00-1b-78-81-ba-84     dynamic

  192.168.254.191       00-0b-db-0e-f0-28     dynamic

  192.168.254.192       00-1b-78-82-77-8a     dynamic

  192.168.254.194       00-1b-78-c2-e4-87     dynamic

  192.168.254.195       60-eb-69-55-4e-e0     dynamic

  192.168.254.196       00-1a-4b-ca-5d-3f     dynamic

  192.168.254.197       00-23-ae-7e-f9-48     dynamic

  192.168.254.212       d8-d3-85-db-31-18     dynamic

  192.168.254.214       16-eb-e9-9e-06-7b     dynamic

  192.168.254.215       42-e7-67-e6-ea-54     dynamic

  192.168.254.221       7e-db-5b-62-60-4c     dynamic

  192.168.254.224       2a-b2-39-b0-a5-6e     dynamic

  192.168.254.226       8a-ec-8f-7e-80-04     dynamic

  192.168.254.227       c2-11-1f-bb-e1-24     dynamic

  192.168.254.229       aa-ef-3c-3a-94-ae     dynamic

  192.168.254.232       00-23-ae-7a-e8-7a     dynamic

  192.168.254.233       1c-c1-de-f2-32-15     dynamic

  192.168.254.234       00-0d-87-f2-f9-c6     dynamic

  192.168.254.235       00-1a-4b-ca-5f-c2     dynamic

  192.168.254.236       00-1a-4b-ca-5f-c9     dynamic

  192.168.254.237       00-1b-78-b3-e5-30     dynamic

  192.168.254.239       00-23-ae-7a-eb-96     dynamic

  192.168.254.254       00-00-5e-00-01-04     dynamic

  192.168.254.255       ff-ff-ff-ff-ff-ff     static

  224.0.0.22            01-00-5e-00-00-16     static

  224.0.0.252           01-00-5e-00-00-fc     static

  239.255.255.250       01-00-5e-7f-ff-fa     static

C:\Users\Administrator.MORETON>

firewall is already disabled on this machine
Thanks
Dave

Beginner

Re: SGE2000 Management IP

Hi Dave,

Have you looked at the port configuration screen from the main menu, and made sure that the port you are trying to access the switch is in VLAN 1.

The screen you are getting is the only screen you get via the console cable.

I can't remeber all the steps need but could get one that I have in our stores and talk you through it.

Thanks

Beginner

Re: SGE2000 Management IP

Hi Ronnie

The port config menu doesn't show any details for vlans, just the flow control, speed/duplex , auto negociate and enable and disable. Please see screenshot

The port i am connected to (6) is enabled and is showing as a GIG connection on my attached device (again see attached screenshot)

normally i would reboot the router and then reset, but as it's integral to a network which can't have down time (this will change when i get access!) i'm unable to do this

Thanks

Dave

Beginner

Re: SGE2000 Management IP

give me 10 mins and I will get the one out of my stores and fire it up and give you the steps.

Beginner

Re: SGE2000 Management IP

That option is not in the system, what you could try is to do a backup of the config via TFTP you will then be able to see what IP you have.

Another question is the system mode in layer 3 if it is you could try the IP address of your default gateway.

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