Shutting down a module in Catalyst 9606R chassis with dual sup-1 cards

[clive.hodgetts]

Hi All,

I'm in the process of testing a newly provisioned pair of Catalyst 9607R. I wanted to shutdown a specific module in either of the switches. I followed the Cisco guide 'powering down a line card' for my version of software (17.9) which states the command to use in config mode: 

hw-module slot 1/0 shutdown unpowered

As I am running these switches as a pair I added the 'switch x' syntax as follows:

hw-module switch 2 subslot 2/0 shutdown unpowered

With that command I receive the following error:
% This command is not supported for card in 2/0.

I have attempted this for all modules in switch 1 & switch 2 but I receive the same error.

The modules installed are:
C9600-LC-24C
C9600-LC-48YL
C9600-SUP-1
C9600-SUP-1
C9600-LC-48YL
C9600-LC-48YL

What is the reason for this command being invalid and is there any other way of shutting/powering down a module within the 9607R?

Thanks,

Clive

[Reza Sharifi]

Hi,

Are these switches configured as Stackwise Virtual? What is the exact command you are using, as it is supposed be be supported staring Cisco IOS XE Gibraltar 16.11.1

https://www.cisco.com/c/en/us/td/docs/switches/lan/catalyst9600/software/release/17-3/configuration_guide/sys_mgmt/b_173_sys_mgmt_9600_cg/environmental_monitoring_and_power_management.html

For testing, you can also take out the blade from the chassis, which will take it our of production completley.

HTH

[clive.hodgetts]

Hi Reza,

The configuration notes do confirm the command is valid. The switches are stacked (stackwise-virtual) hence the 'switch' addition in the syntax:

switch#conf t
Enter configuration commands, one per line. End with CNTL/Z.
switch(config)#hw-module switch 2 subslot 2/0 shutdown unpowered
% This command is not supported for card in 2/0.
switch(config)#

Just to reiterate, I have attempted to use this command with all the modules and each one receives the same error message.

Thanks

[shambhu.kumar]

This screenshot taken from 9606R with stackwise-virtual version 17.12.04.

Try with shutdown

switch(config)#hw-module switch 2 subslot 2/0 shutdown shutdown

or

switch(config)#hw-module switch 2 slot 2/0 shutdown unpowered

Regards

[clive.hodgetts]

Hi, 

I have attempted those commands which are all invalid. The third command is valid but I receive the error that it is not supported....

[clive.hodgetts]

Hi,

I have now run the command you suggested correctly and it has worked as I wished:

Note: this command only works on line cards and NOT sup cards, whether redundant or otherwise.

Thanks,

[shambhu.kumar · Accepted solution]

Yes you are right, this command works for Line card not for sup card, I have checked in 17.06.05.

in Supervisor  card the only option it gives " logging". While in Line card it gives "logging" and "shutdown " option.

Regards

Shambhu Kumar

[Leo Laohoo]

---

@clive.hodgetts wrote:
my version of software (17.9)

---

What is the exact firmware version?

[clive.hodgetts]

Hi Leo,

Version:

switch#sh ver
Cisco IOS XE Software, Version 17.09.05
Cisco IOS Software [Cupertino], Catalyst L3 Switch Software (CAT9K_IOSXE), Version 17.9.5, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2024 by Cisco Systems, Inc.
Compiled Tue 30-Jan-24 15:48 by mcpre