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Smart Licensing in C9500 is failing

 

Dear All,

 

We are following the SLR method to smart license our 9500 devices which are in stack in SVL configuration ( Devices are already registered for SLR method )

 

process Link is :---> https://www.cisco.com/c/en/us/td/docs/switches/lan/catalyst_slr/b-169-9000-series-SLR-cg/b-169-9000-series-SLR-cg_chapter_00.html

 

and following the below process

 

====================================================================================================================================================================


 Registering Stack Members with a Single Authorization File
In a stack configuration, a single authorization file can be used to register all members in the stack instead of registering each member separately.
To create a single authorization file, perform this procedure:
1> Download the authorization files of each member in the stack and save it locally.
2> Open any of the authorization file using a text editor. The following code is available:

============================================================
<specificPLR><authorizationCode><flag>A</flag>
<version>C</version><piid>07639008-be16-43c7-8dfd-fd31eae63fdf</piid>
<timestamp>1528829828573</timestamp><entitlements><entitlement>
<startDate>2018-JUN-12 UTC</startDate><endDate>2018-DEC-09 UTC</endDate>
<tag>regid.2018-02.com.cisco.C3850_24_Ipserv,1.0_f8e7b1ab-93d6-4c16-b579-e1aef2d7e528</tag>
<count>1</count><licenseType>TERM</licenseType><displayName>C3850_24_Ipserv</displayName>
<tagDescription>C3850 24 Port Ipserv</tagDescription><subscriptionID></subscriptionID></entitlement></entitlements></authorizationCode>
<signature>MEQCIHfhX7eqXaTlPvUwHUlkXMut9nfibYGMtSMx/Cm1KKX2AiBc4/oxMsyzGhwFZDY3htC0FUN/ujJ1y4xbmSezL4Nxkw==</signature>
<udi>P:WS-C3850-24P,S:FCW1818C01U</udi></specificPLR>
============================================================
3> Insert the tag <smartlicense> at the beginning of the code. Insert the tag </smartlicense> at the end of the code.

============================================================
<smartLicense>
<specificPLR><authorizationCode><flag>A</flag>
<version>C</version><piid>07639008-be16-43c7-8dfd-fd31eae63fdf</piid>
<timestamp>1528829828573</timestamp><entitlements><entitlement>
<startDate>2018-JUN-12 UTC</startDate><endDate>2018-DEC-09 UTC</endDate>
<tag>regid.2018-02.com.cisco.C3850_24_Ipserv,1.0_f8e7b1ab-93d6-4c16-b579-e1aef2d7e528</tag>
<count>1</count><licenseType>TERM</licenseType><displayName>C3850_24_Ipserv</displayName>
<tagDescription>C3850 24 Port Ipserv</tagDescription><subscriptionID></subscriptionID></entitlement></entitlements></authorizationCode>
<signature>MEQCIHfhX7eqXaTlPvUwHUlkXMut9nfibYGMtSMx/Cm1KKX2AiBc4/oxMsyzGhwFZDY3htC0FUN/ujJ1y4xbmSezL4Nxkw==</signature>
<udi>P:WS-C3850-24P,S:FCW1818C01U</udi></specificPLR></smartLicense>
============================================================
4> Copy the authorization code from all the other files and paste it into this file.

============================================================
<smartLicense>
<specificPLR><authorizationCode><flag>A</flag>
<version>C</version><piid>07639008-be16-43c7-8dfd-fd31eae63fdf</piid>
<timestamp>1528829828573</timestamp><entitlements><entitlement>
<startDate>2018-JUN-12 UTC</startDate><endDate>2018-DEC-09 UTC</endDate>
<tag>regid.2018-02.com.cisco.C3850_24_Ipserv,1.0_f8e7b1ab-93d6-4c16-b579-e1aef2d7e528</tag>
<count>1</count><licenseType>TERM</licenseType><displayName>C3850_24_Ipserv</displayName>
<tagDescription>C3850 24 Port Ipserv</tagDescription><subscriptionID></subscriptionID></entitlement></entitlements></authorizationCode>
<signature>MEQCIHfhX7eqXaTlPvUwHUlkXMut9nfibYGMtSMx/Cm1KKX2AiBc4/oxMsyzGhwFZDY3htC0FUN/ujJ1y4xbmSezL4Nxkw==</signature>
<udi>P:WS-C3850-24P,S:FCW1818C01U</udi></specificPLR>
<specificPLR><authorizationCode><flag>A</flag>
<version>C</version><piid>07639008-be16-43c7-8dfd-fd31eae63fdf</piid>
<timestamp>1528829828573</timestamp><entitlements><entitlement>
<startDate>2018-JUN-12 UTC</startDate><endDate>2018-DEC-09 UTC</endDate>
<tag>regid.2018-02.com.cisco.C3850_24_Ipserv,1.0_f8e7b1ab-93d6-4c16-b579-e1aef2d7e345</tag>
<count>1</count><licenseType>TERM</licenseType><displayName>C3850_24_Ipserv</displayName><tagDescription>C3850 24 Port Ipserv</tagDescription><subscriptionID></subscriptionID></entitlement></entitlements></authorizationCode>
<signature>MEQCIHfhX7eqXaTlPvUwHUlkXMut9nfibYGMtSMx/Cm1KKX2AiBc4/oxMsyzGhwFZDY3htC0FUN/ujJ1y4xbmSezL4Nxkw==</signature>
<udi>P:WS-C3850-24P,S:FCW2089C01X</udi></specificPLR></smartLicense>
============================================================
5> Save the authorization file. Install the authorization file using the command license smart reservation

install file {flash :filename | tftp ://filepath} command.

=============================================================================================================================================================================

 

using the below command

 

# license smart reservation install file tftp://<> ( we also tried with flash same error )

But its failing and we are getting this error..

====================================================

Reservation install file failed: No authorization code found
Reservation install file failed: Bad input parameter

====================================================

Kindly check the same..

 

Regards,

Ranjit

6 REPLIES 6
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Hall of Fame Community Legend

Post the complete output to the command "sh license status".
Highlighted

currently as its not working we have revoked the licensed from the switches and removed them from the CSSM tool
Has anybody faced such issue while licensing using cisco-stack
we are getting the below error
"Reservation install file failed: Bad input parameter"
Highlighted
Hall of Fame Community Legend


@ranjit123 wrote:
"Reservation install file failed: Bad input parameter"

If this is the only output provided then I can't provide any further assistance. 

Highlighted

Details as below

 

name#license smart reservation install file tftp://<IP>/code.txt.txt
Reservation install file failed: Bad input parameter

 

name#show license summary
Smart Licensing is ENABLED
License Reservation is ENABLED

Registration:
Status: UNREGISTERED
Export-Controlled Functionality: NOT ALLOWED

License Authorization:
Status: EVAL MODE
Evaluation Period Remaining: 64 days, 7 hours, 37 minutes, 39 seconds

License Usage:
License Entitlement tag Count Status
-----------------------------------------------------------------------------
(C9500 24Y4C NW Advantage) 2 EVAL MODE
(C9500 24Y4C DNA Advantage) 2 EVAL MODE

 

This is the current status

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Hall of Fame Community Legend


@ranjit123 wrote:

Registration:
Status: UNREGISTERED
Export-Controlled Functionality: NOT ALLOWED


Post the complete output to the command "sh run | section call-home".  
I suspect that Smart Licensing is not configured.

Highlighted

Hello,

 

SLR method is enabled "call-home" facility is enabled in the Online-method

 

==============================================================

 

name#show license summary
Smart Licensing is ENABLED <----------------*****
License Reservation is ENABLED <------------******

 

==============================================================

I am suspecting that the Auth-codes downloaded from the CSSM portal have some issues as the device is not accepting them. Same SLR procedure worked fine for our other 9200 devices or / SLR method in 9500-SVL configuration is not working..

 

Regards,

Ranjit

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