Smart Licensing REGISTRATION not working with On Prem Satellite
after upgrade a cisco 3850 to version 16.12.04 i want to register this switch on our On Prem Satellite for smart licensing.
But i got these Error Messages:
Status: REGISTERING - REGISTRATION IN PROGRESS Export-Controlled Functionality: NOT ALLOWED Initial Registration: FAILED on Dec 04 11:17:20 2020 CEST Failure reason: Fail to send out Call Home HTTP message.
In the switch log i can find these error Message:
Dec 4 10:01:04.462: %CALL_HOME-5-SL_MESSAGE_FAILED: Fail to send out Smart Licensing message to: https:// (ERR 220 : HTTP protocol level failure) Dec 4 10:01:04.463: %SMART_LIC-3-AGENT_REG_FAILED: Smart Agent for Licensing Registration with the Cisco Smart Software Manager (CSSM) failed: Fail to send out Call Home HTTP message. Dec 4 10:01:04.464: %SMART_LIC-3-COMM_FAILED: Communications failure with the Cisco Smart Software Manager (CSSM) : Fail to send out Call Home HTTP message.
IP Http client source Interface , Name Server and NTP Server are correctly set and working.
I had this same problem during the initial on-prem server set up. After reviewing this thread I found that I used an incorrect URL in the call-home profile. Failed to catch the details of the URL are different between the Cisco site and the On-Prem server.
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