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Smartinstall WS-C2960CX-8PC-L

tino.glatzel
Level 1
Level 1

ā€Ž07-03-2017 03:21 AM - edited ā€Ž03-08-2019 11:10 AM

Hi,

we want to install the WS-C2960CX-8PC-L switches via Smartinstall. Our Vstack Director is a WS-C3750X-24S-S switch.

Our old switches are WS-C2960C-8PC-L and they are installed via Smartinstall at the same  Vstack Director. Now, we need switches with Gigabit ports for the clients.

This is the config for the WS-C2960C-8PC-L switches:

vstack group custom Access product-id
 image tftp://w.x.y.z/c2960c-8PC-L/c2960c405-universalk9-tar.152-1.E.tar
 config tftp://w.x.y.z/access/access.cfg
 match WS-C2960C-8PC-L
!

This is the config for the WS-C2960CX-8PC-L switches:

vstack group custom Access-GB product-id
 image tftp://w.x.y.z/c2960cx-8PC-L/c2960cx-universalk9-tar.152-4.E3.tar
 config tftp://w.x.y.z/access/access-GB.cfg
 match WS-C2960CX-8PC-L
!

at http://www.cisco.com/c/en/us/td/docs/switches/lan/smart_install/configuration/guide/smart_install/supported_devices.html#14749

you can see, the WS-C2960CX-8PC-L is supported since the version 15.2.3E.

The installed software at the WS-C2960CX-8PC-L is c2960cx-universalk9-mz.152-3.E.bin

After boot, i see the following messages from the WS-C2960CX-8PC-L:

Jul  3 09:44:29.614: %PNP-6-HTTP_CONNECTING: PnP Discovery trying to connect to PnP server http://pnpserver.company.intern/pnp/HELLO
Jul  3 09:44:52.645: %PNP-6-HTTP_CONNECTING: PnP Discovery trying to connect to PnP server http://pnpserver.company.intern/pnp/HELLO
Jul  3 09:45:17.650: %PNP-6-HTTP_CONNECTING: PnP Discovery trying to connect to PnP server https://devicehelper.cisco.com/pnp/HELLO
Jul  3 09:46:17.792: %PNP-6-HTTP_CONNECTING: PnP Discovery trying to connect to PnP server https://devicehelper.cisco.com/pnp/HELLO got vend id vend spec. info ret: succeed
%Error opening tftp://a.b.c.d/dummy (No such file or directory)
Jul  3 09:49:30.776: %SMI-3-IMG_CFG_NOT_CONFIGURED: IBC (IP Address :e.f.g.h) : The Director does not have a image file or a configuration file configured for this Product-ID
Jul  3 09:49:30.776: %SMI-6-AUTOINSTALL: Continue AUTOINSTALL
Jul  3 09:49:30.776: %SMI-6-AUTOINSTALL: Aborted AUTOINSTALL
Jul  3 09:49:30.776: AUTOINSTALL: Obtain tftp server address (opt 150) a.b.c.d
%Error opening tftp://a.b.c.d/dummy (No such file or directory)
Jul  3 09:49:30.786: %SMI-3-UPGRD_FAILED: Device (IP address: e.f.g.h) image upgrade failed
%Error opening tftp://a.b.c.d/dummy (No such file or directory)
%Error opening tftp://255.255.255.255/dummy (Timed out)
%Error opening tftp://255.255.255.255/dummy (Timed out)
%Error opening tftp://255.255.255.255/dummy (Timed out)

This message is interesting:

"The Director does not have a image file or a configuration file configured for this Product-ID"

In the vstack configuration, the product-id is set to: "match WS-C2960CX-8PC-L"

with a "show inventory" i can see the product name of the switch:

Switch>show inventory
NAME: "1", DESCR: "WS-C2960CX-8PC-L"
PID: WS-C2960CX-8PC-L  , VID: V03  , SN: FOCXXXXX5S

The messages after booting are looking like Autoinstall messages and not Smartinstall messages.

Is Smartinstall really supported by the WS-C2960CX-8PC-L switches?

I have tested other software at the switch. With the c2960cx-universalk9-mz.152-4.E2.bin, after boot, i see the following:

Compiled Mon 27-Jun-16 09:16 by prod_rel_team
Jul  3 10:10:14.366: %PHY-5-TRANSCEIVERINSERTED: Slot=1 Port=11: Transceiver has been inserted
Jul  3 10:10:15.467: %LINK-3-UPDOWN: Interface GigabitEthernet0/11, changed state to up
Jul  3 10:10:18.826: %LINEPROTO-5-UPDOWN: Line protocol on Interface Vlan1, changed state to up
Jul  3 10:10:18.840: %LINEPROTO-5-UPDOWN: Line protocol on Interface Vlan1, changed state to down
Jul  3 10:10:18.854: %LINEPROTO-5-UPDOWN: Line protocol on Interface Vlan1, changed state to up
Jul  3 10:10:18.858: %LINEPROTO-5-UPDOWN: Line protocol on Interface Vlan1, changed state to down
Jul  3 10:10:18.872: %LINEPROTO-5-UPDOWN: Line protocol on Interface Vlan1, changed state to up
Jul  3 10:10:18.875: %LINEPROTO-5-UPDOWN: Line protocol on Interface Vlan1, changed state to down
Jul  3 10:10:18.879: %LINEPROTO-5-UPDOWN: Line protocol on Interface Vlan1, changed state to up
Jul  3 10:10:18.924: %LINEPROTO-5-UPDOWN: Line protocol on Interface Vlan1, changed state to down
Jul  3 10:10:18.942: %LINEPROTO-5-UPDOWN: Line protocol on Interface Vlan1, changed state to up

........ and so on for a long time

Tino

1 person had this problem
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4 Replies 4

Leo Laohoo
Hall of Fame
Hall of Fame

ā€Ž07-03-2017 03:46 AM

What is the IOS version of the VStack Director? 

This could be a bug with the 2960CX where it's sending the wrong CDP information to the VStack Director.

0 Helpful

tino.glatzel
Level 1
Level 1
In response to Leo Laohoo

ā€Ž07-03-2017 03:58 AM

This is the IOS version of the Vstack Director:

BOOT path-list      : flash:/c3750e-universalk9-mz.152-1.E/c3750e-universalk9-mz.152-1.E.bin

0 Helpful

Leo Laohoo
Hall of Fame
Hall of Fame
In response to tino.glatzel

ā€Ž07-03-2017 04:01 AM

You also might want to consider upgrading the IOS of the Director.  This particular version is marked as "Deferred" by Cisco.

0 Helpful

tino.glatzel
Level 1
Level 1
In response to Leo Laohoo

ā€Ž07-04-2017 02:04 AM

OK, now it's better.

I have updated the Vstack Director to version 15.2(4)E4. With a WS-C2960CX-8PC-L and the version 15.2.3E it works. The switch is downloading the new config and the new image. I have tested it with the version 15.2.5E2 for the WS-C2960CX-8PC-L. After reboot, all works fine but if i remove all configuration from the switch ( erase nvram ), after the reload i have the following output at the console:



Press RETURN to get started!


*Mar  1 00:00:22.754: Read env variable - LICENSE_BOOT_LEVEL =
*Jan  2 00:00:00.150: %IOS_LICENSE_IMAGE_APPLICATION-6-LICENSE_LEVEL: Module name = c2960cx Next reboot level = lanbase and License = lanbase
Jul  4 10:26:48.361: %LINEPROTO-5-UPDOWN: Line protocol on Interface Vlan1, changed state to down
Jul  4 10:26:49.742: %SPANTREE-5-EXTENDED_SYSID: Extended SysId enabled for type vlan
Jul  4 10:27:12.045: %SYS-5-RESTART: System restarted --
Cisco IOS Software, C2960CX Software (C2960CX-UNIVERSALK9-M), Version 15.2(4)E2, RELEASE SOFTWARE (fc2)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2016 by Cisco Systems, Inc.
Compiled Mon 27-Jun-16 09:16 by prod_rel_team
Jul  4 10:27:12.077: %USB_CONSOLE-6-MEDIA_RJ45: Console media-type is RJ45.
Jul  4 10:27:12.611: %PHY-5-TRANSCEIVERINSERTED: Slot=1 Port=11: Transceiver has been inserted
Jul  4 10:27:13.712: %LINK-3-UPDOWN: Interface GigabitEthernet0/11, changed state to up
Jul  4 10:27:16.264: %LINEPROTO-5-UPDOWN: Line protocol on Interface Vlan1, changed state to up
Jul  4 10:27:16.341: %LINEPROTO-5-UPDOWN: Line protocol on Interface Vlan1, changed state to down
Jul  4 10:27:17.124: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet0/11, changed state to up
Jul  4 10:27:17.201: %LINEPROTO-5-UPDOWN: Line protocol on Interface Vlan1, changed state to up
Jul  4 10:27:17.229: %LINEPROTO-5-UPDOWN: Line protocol on Interface Vlan1, changed state to down
Jul  4 10:27:17.547: %LINEPROTO-5-UPDOWN: Line protocol on Interface Vlan1, changed state to up
Jul  4 10:27:17.589: %LINEPROTO-5-UPDOWN: Line protocol on Interface Vlan1, changed state to down
Jul  4 10:27:17.603: %LINEPROTO-5-UPDOWN: Line protocol on Interface Vlan1, changed state to up

this can only stopped by pressing "return" at the keyboard. After pressing "return" on the keyboard, the next messages at the console is "shutting down Vlan1"

With a deaktivated IP interface at vlan1, Smartinstall can not start!


The next problem is, the new switches will be delivered with the version 15.2(4)E2.

After connection a new switch to the Smart Director, i see the following at the console:



Switch Ports Model                     SW Version            SW Image
------ ----- -----                     ----------            ----------
*    1 12    WS-C2960CX-8PC-L          15.2(4)E2             C2960CX-UNIVERSALK9-M




Press RETURN to get started!


*Mar  1 00:00:22.754: Read env variable - LICENSE_BOOT_LEVEL =
*Jan  2 00:00:00.150: %IOS_LICENSE_IMAGE_APPLICATION-6-LICENSE_LEVEL: Module name = c2960cx Next reboot level = lanbase and License = lanbase
Jul  4 10:26:48.361: %LINEPROTO-5-UPDOWN: Line protocol on Interface Vlan1, changed state to down
Jul  4 10:26:49.742: %SPANTREE-5-EXTENDED_SYSID: Extended SysId enabled for type vlan
Jul  4 10:27:12.045: %SYS-5-RESTART: System restarted --
Cisco IOS Software, C2960CX Software (C2960CX-UNIVERSALK9-M), Version 15.2(4)E2, RELEASE SOFTWARE (fc2)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2016 by Cisco Systems, Inc.
Compiled Mon 27-Jun-16 09:16 by prod_rel_team
Jul  4 10:27:12.077: %USB_CONSOLE-6-MEDIA_RJ45: Console media-type is RJ45.
Jul  4 10:27:12.611: %PHY-5-TRANSCEIVERINSERTED: Slot=1 Port=11: Transceiver has been inserted
Jul  4 10:27:13.712: %LINK-3-UPDOWN: Interface GigabitEthernet0/11, changed state to up
Jul  4 10:27:16.264: %LINEPROTO-5-UPDOWN: Line protocol on Interface Vlan1, changed state to up
Jul  4 10:27:16.341: %LINEPROTO-5-UPDOWN: Line protocol on Interface Vlan1, changed state to down
Jul  4 10:27:17.124: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet0/11, changed state to up
Jul  4 10:27:17.201: %LINEPROTO-5-UPDOWN: Line protocol on Interface Vlan1, changed state to up
Jul  4 10:27:17.229: %LINEPROTO-5-UPDOWN: Line protocol on Interface Vlan1, changed state to down
Jul  4 10:27:17.547: %LINEPROTO-5-UPDOWN: Line protocol on Interface Vlan1, changed state to up
Jul  4 10:27:17.589: %LINEPROTO-5-UPDOWN: Line protocol on Interface Vlan1, changed state to down
Jul  4 10:27:17.603: %LINEPROTO-5-UPDOWN: Line protocol on Interface Vlan1, changed state to up

The only way to manage this switches with Smartinstall is a downgrade to 15.2.3E with a USB stick.

0 Helpful
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