01-21-2010 04:58 AM - edited 03-06-2019 09:23 AM
Hi All,
I get this error below on a 3750 stack (running 12.2.46), and i can only make it disappear if i reboot the switch, but it comes back again after a while. before i reboot the switch, it does not respond to SNMP
%SNMP-3-INPUT_QFULL_ERR: Packet dropped due to input queue full
I can see that others have had the same problem, but with another SW version. Does anyone know if it's a bug i the software?
Thanks,
Jesper
01-21-2010 05:14 AM
Hi All,
I get this error below on a 3750 stack (running 12.2.46), and i can only make it disappear if i reboot the switch, but it comes back again after a while. before i reboot the switch, it does not respond to SNMP
%SNMP-3-INPUT_QFULL_ERR: Packet dropped due to input queue full
I can see that others have had the same problem, but with another SW version. Does anyone know if it's a bug i the software?Thanks,
Jesper
Hi Jesper,
Genral recommendation for the above error is Use the command show snmp to see the number of packets dropped.
Stop any SNMP access to the device until the error condition is recovered.
Check out the below link about the error, hope this helps out your query !!
http://www.cisco.com/en/US/docs/ios/12_2sr/system/messages/sm2sr07.html
If helpful do rate the valauble post.
Regards
Ganesh.H
03-01-2011 03:06 AM
You have posted a link to a page that says "This documentation has been moved." - now help in that
03-01-2011 05:09 AM
Hi,
please find the details below:
Error Message SNMP-3-INPUT_QFULL_ERR: Packet dropped due to input queue full
Explanation: Snmp packet dropped due to input queue full error
Recommended Action : Use the command show snmp to see the number of packets dropped. Stop any SNMP access to the device until the error condition is recovered.
Possible short-term workaround could be to restart SNMP Engine. This will also serve us as test case. To restart the SNMP Engine, un-configure snmp
and reconfigure a community strings as below:
no snmp-server
snmp-server communityRO 10
snmp-server communityRW 11
snmp-server communityRO 10
The rest of the SNMP configuration will not be lost. Of course you'll
need to replace "" with actual community strings.
To summarize, Action Plan:
===
show stacks 215
(wait 5 min)
show stacks 215
show processes cpu | inc SNMP
show running | inc community
conf t
no snmp-server
do show processes cpu | inc SNMP
(copy/paste snmp-server community commands we obtained from running-config)
end
Now please verify if SNMP Agent on the device responds properly and if %SNMP-3-INPUT_QFULL_ERR aren't present
in the log.
Hope this helps!
Thank you!
Cheers!
DB
07-29-2011 12:09 PM
I just had the same problem on a WS-C4506-E. I restarted the SNMP engine as suggested. That seems to have fixed the problem.
07-30-2011 01:26 AM
Yes , this solutiuon works for a short time, but then the SNMP goes down again. I suspect that it has something to do with snmp from CiscoWorks. If I block SNMP from CiscoWorks in the firewall, then SNMP works fine. If I unblock the SNMP traffic, it goes down again after a shot time.
Rgds,
Jesper
07-08-2013 08:58 AM
I have same error on my 3750E 9-switch stack. I am running on 12.2.(53).SE2. Does anyone know which IOS version fix this problem?
06-07-2016 09:42 AM
I know this is an old thread, but it's the first that comes up in my google search, so I'm updating it to get the most attention. After investigating lots of TAC cases for this error, it seems the root cause is almost never related to too many snmp polls. The queue size is fixed at 1000 (it cannot be changed, even with the snmp queue-length command) which should be plenty for most cases. The reason for the queue backing up is most commonly a specific OID, taking too long, which causes all subsequent snmp requests to backup on the queue.
There are ways for TAC to find the guilty OID, and there are workarounds, as discussed on the thread, but users should beware of blocking the guilty OID's, because it will prevent NMS stations from getting full data from the Cisco devices. Restarting the snmp process is only a temporary measure, and the problem is expected to return eventually.
We are working on an enhancement, CSCuz93302, initially for catalyst 6500 that will make this error less vague and identify the SNMP that is taking too long to run. That should allow users to solve these cases reliably through google searches.
02-14-2017 02:17 AM
Hi Preston,
Any update on this - I seem to be experiencing this issue on my 3850 stack (Version 03.02.03.SE).
Thanks
Chris
02-14-2017 02:27 AM
That's a very buggy version your on , real early edition with a lot of known issues , I would move to a safe harbour version that's available in the website
02-14-2017 10:31 AM
Mark is right, but we don't call it "safe harbour" anymore. Rather, just "recommended release", which are those with a gold star on the download page. The bug for 3850 is CSCuo12316, which hasn't been seen in 3.3 or later. 3.6 is the recommended release, currently, for this platform.
02-15-2017 12:21 AM
Thanks Mark/Preston - I'll look at upgrading the version :)
02-17-2017 03:35 AM
Hi Guys,
Quick question - can I upgrade from 3.2 to 3.6 or will I have to incrementally install updates? e.g. 3.2 > 3.3 > 3.6
Thanks
02-20-2017 09:55 AM
I don't know of any reason to do incremental updates for 3850, so I think you should be able to just upgrade straight to the new version.
02-21-2017 12:20 AM
Thanks :)
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