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Specific License File fails on stacked C9516 switches.

RB6502
Beginner
Beginner

I am trying to install licenses generated by the customer on a 2-switch 9516-A stack.  The customer provided the tokens for each switch, and then I built the license file as shown below (serial numbers are redacted):

 

<smartLicense>
<specificPLR><authorizationCode><flag>A</flag><version>C</version><piid>11211bfd-b866-4383-9ee7-8860cae5296c</piid><timestamp>1652973494131</timestamp><entitlements><entitlement><tag>regid.2017-03.com.cisco.advantagek9-Nyquist-C9500,1.0_f1563759-2e03-4a4c-bec5-5feec525a12c</tag><count>1</count><startDate></startDate><endDate></endDate><licenseType>PERPETUAL</licenseType><displayName>C9500 Network Advantage</displayName><tagDescription>C9500 Network Advantage</tagDescription><subscriptionID></subscriptionID></entitlement><entitlement><tag>regid.2017-07.com.cisco.C9500-DNA-16X-A,1.0_ef3574d1-156b-486a-864f-9f779ff3ee49</tag><count>1</count><startDate>2021-Feb-20 UTC</startDate><endDate>2024-Feb-19 UTC</endDate><licenseType>TERM</licenseType><displayName>C9500-DNA-16X-A</displayName><tagDescription>C9500-DNA-16X-A</tagDescription><subscriptionID></subscriptionID></entitlement></entitlements></authorizationCode><signature>MEUCIQDvLL+BbAv46qA8Jyczu7Vm/Mx66BDjK7tm3RmRdV9CqQIgD+w8U9cbw1gS3j1SfBD0WlN5mw3Y+e6YatE8nyIyU+M=</signature><udi>P:C9500-16X,S:FJC24abcde</udi></specificPLR>
<specificPLR><authorizationCode><flag>A</flag><version>C</version><piid>e207dc9c-5046-4348-9100-0be8f4ee3f47</piid><timestamp>1652973405408</timestamp><entitlements><entitlement><tag>regid.2017-03.com.cisco.advantagek9-Nyquist-C9500,1.0_f1563759-2e03-4a4c-bec5-5feec525a12c</tag><count>1</count><startDate></startDate><endDate></endDate><licenseType>PERPETUAL</licenseType><displayName>C9500 Network Advantage</displayName><tagDescription>C9500 Network Advantage</tagDescription><subscriptionID></subscriptionID></entitlement><entitlement><tag>regid.2017-07.com.cisco.C9500-DNA-16X-A,1.0_ef3574d1-156b-486a-864f-9f779ff3ee49</tag><count>1</count><startDate>2021-Feb-20 UTC</startDate><endDate>2024-Feb-19 UTC</endDate><licenseType>TERM</licenseType><displayName>C9500-DNA-16X-A</displayName><tagDescription>C9500-DNA-16X-A</tagDescription><subscriptionID></subscriptionID></entitlement></entitlements></authorizationCode><signature>MEUCIQDHuUPIWNQiAMZktJr4ZMb5x/aDpjhauHVt3i32yFxK/gIgAKhhmxFbAnkq7P30gQf7frTYY78mkbw7YLCNavabVuI=</signature><udi>P:C9500-16X,S:FJC245fghij</udi></specificPLR>
</smartLicense>

 

When I try to install the file on the switch, one stack member works, but the other one fails to accept the license with the following error:

Reservation install file failed: The Reservation Authorization Code does not match the Reservation Request Code

 

SW1#show lic res
License reservation: ENABLED

Overall status:
Active: PID:C9500-16X,SN:FJC245fghij
Reservation status: RESERVATION IN PROGRESS on Jun 09 04:45:35 2021 EDT
Export-Controlled Functionality: NOT ALLOWED
Request code: CC-ZC9500-16X:FJC245fghij-BVeWfkjPW-4C
Standby: PID:C9500-16X,SN:FJC245abcde
Reservation status: SPECIFIC INSTALLED on May 24 14:09:31 2022 EDT
Export-Controlled Functionality: ALLOWED
Last Confirmation code: a1fa6394

 

So, one switch accepted the license but the other did not.  I have tried the customer-generated licenses on several differnt pairs of stacked switches with the same result: one fails to take the license, the other switch accepts it.  I find it hard to believe that the customer consistently generated the wrong token for one switch in each stack.  I'm wondering if I'm hitting a bug, or otherwise doing something else incorrectly?

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