Stuck in Password Reset - Unable to Reset

[melissastonbely]

I was unable to connect to my Catalyst 2960G series Switch. I thought that I had a bad password since I had not used this testing environment for a few months. I tried to do the password recovery before realizing I have no connectivity to my switch at all. I am now seemingly stuck in the password recovery an unable to do an Express Setup since the switch won't respond to a reset (holding down the mode button).

I am running Windows XP Pro with DHCP enabled as per the "Getting Started" guide.

Please let me know if there is any more information that will be helpful.

Melissa

[Leo Laohoo]

Hi Melissa,

You need to be consoled into the appliance to perform password recovery. Do you have the console cable with your or are you physically near the appliance?

[farkascsgy]

Hello,

Did you try the official way of password reset?If not please see:

http://www.cisco.com/en/US/docs/switches/lan/catalyst2960/software/release/12.2_25_see/configuration/guide/swtrbl.html#wp1021182

FCs

[melissastonbely]

I did have to use the console cable to get into the switch. Thanks for the reply.

[melissastonbely]

I did use the console cable to get into the switch. I did have to reset the switch anyway though. Thanks for the help :)