Sup 7L Won't Upgrade IOS

[kknuckles]

I have a 4507R-E with dual Sup 7L-E that will not upgrade IOS. These two Sup's came with IOS XE 3.4 on them. I have copied the image for 3.9.1 to both supervisors and modified the config to 'boot system flash bootflash:<imagename>' then wrote the mem and copied running to startup. 

After the config sync to both sups, I do a 'redun reload shelf' and when the unit comes back up its still on 3.4. 

I've never had this issue before. The only thing that is different that my other Sup 7's is that these were Cisco refurbished and the others were new. 

Any help would be appreciated

Thanks,

Kevin

[Reza Sharifi]

Can you post "sh ver"?

HTH

[Richard Burts]

Could you also post any console messages generated during the process.

HTH

Rick

[Leo Laohoo · Accepted solution]

I have a 4507R-E with dual Sup 7L-E that will not upgrade IOS. These two Sup's came with IOS XE 3.4 on them. I have copied the image for 3.9.1 to both supervisors and modified the config to 'boot system flash bootflash:<imagename>' then wrote the mem and copied running to startup. 

And what about the config-registry value?  Sup7/8 line cards are normally shipped with a config-registry value of "0x2101" instead of the recommended "0x2102". 

I would like to see the complete output to the following command: 

1. sh version; 
2. dir bootflash; and
3. dir slavebootflash:

[kknuckles]

Was a config register issue. Took it for granted that all of my others upgraded no problem. Thanks for the remind. 

[Leo Laohoo]

Thanks for the update & feedback, Kevin.

[Reza Sharifi]

That is exactly why I asked you to post sh ver

Good luck